PinkNounou

Soft toys, dolls, pillows & paper art for baby & kids

Lisbon, Portugal · 267 Sales on Etsy

5 out of 5 stars
(116 reviews including ratings from DaWanda)

Shop owner

Ana

Contact

Announcement   Handmade soft toys, dolls, pillows, baby goods and paper products designed for the little ones and also for their parents who appreciate creative, practical and unique pieces.
PinkNounou world is filled with happy little characters that certainly will become your children’s best friend!

{ soft toys, dolls, pillow softies, Softies&Tales sets, bibs, cushions, rattles, mobiles, watercolors, art prints, cut out posters, notebooks, bags, pouches }

* Modern and playful designs for both kids and those young at heart! *

Thanks for stopping by!

How to make a purchase on Etsy: https://www.etsy.com/help/article/339

PinkNounou's site: http://www.pinknounou.com/
instagram: http://instagram.com/anafrompinknounou
facebook: https://www.facebook.com/PinkNounouKids
pinterest: http://pinterest.com/pinknounou/

Announcement

Last updated on Jan 12, 2018

Handmade soft toys, dolls, pillows, baby goods and paper products designed for the little ones and also for their parents who appreciate creative, practical and unique pieces.
PinkNounou world is filled with happy little characters that certainly will become your children’s best friend!

{ soft toys, dolls, pillow softies, Softies&Tales sets, bibs, cushions, rattles, mobiles, watercolors, art prints, cut out posters, notebooks, bags, pouches }

* Modern and playful designs for both kids and those young at heart! *

Thanks for stopping by!

How to make a purchase on Etsy: https://www.etsy.com/help/article/339

PinkNounou's site: http://www.pinknounou.com/
instagram: http://instagram.com/anafrompinknounou
facebook: https://www.facebook.com/PinkNounouKids
pinterest: http://pinterest.com/pinknounou/

Ana

Contact shop owner

Ana

View all 56 items

Reviews

Average rating
5 out of 5 stars
(116)
5 stars
96
4 stars
6
3 stars
0
2 stars
0
1 star
0
Breakdown based on Etsy reviews only (102)
14 reviews as a seller on DaWanda
View all reviews

Updates

Twin kitten dolls with pink bow ties

Tagged in this photo

Strawberry doll is playing with her friends blush

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Cute little white bunny...

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About

Modern and playful designs for both kids and those young at heart!

I guess it all started because I’m a daydreamer!
I graduated in graphic design but deep inside I knew that a conventional career, drawing other people dreams, was not my path. I needed something more creative and colorful since I couldn’t help to have my dreams always filled with small characters bursting to get alive.

Children's books also had a great influence in what I do today. I love illustration and children storybooks since I was a little kid. My house is completely filled with books: I have the precious ones from my childhood (thank’s mom for keeping them!) but also many others I can’t help buying from vintage shops and antique fairs.

At some point my love for illustration meet my academic background and I started sketching and scribbling my own characters.
One day (daydreaming again!) I thought: “It would be really nice if I could grab and hold my drawings in my own hands”. I picked fabrics with colorful patterns and turned my characters into real! That’s how my plush toys were born to life!
Deep down, I think I always had a secret desire of changing the way the world looked, by adding a little color and fun! ;)

My work is the result of my passion about good design, illustration, children storybooks and fabrics. I want to produce toys that children can play and cuddle and will mean something special in their childhood. The kind of toys mothers will keep in a trunk for later on.

My brand – PinkNounou – offers a range of textile and paper products designed for the little ones and also for their parents who appreciate creative, practical and unique pieces.

PinkNounou world is filled with happy little characters that certainly will become your children’s best friend!

I hope you enjoy my creations as much I enjoy making them!

site: http://www.pinknounou.com/
instagram: http://instagram.com/anafrompinknounou
pinterest: http://pinterest.com/pinknounou/
facebook: https://www.facebook.com/PinkNounouKids

Shop members

  • Ana

    Owner, Maker, Designer, Illustrator

    I'm Ana - Illustrator + Soft toys designer + Graphic designer { In love with kids design, children books, fabrics, paper, watercolors, patterns, handmade goods, chocolate & my family }

Shop policies

Last updated on June 5, 2018
Welcome!!
PinkNounou offers a range of textile and paper products designed for the little ones and also for their parents who appreciate creative, practical and unique pieces.

I hope you enjoy my creations as much as I enjoy making them.

Your thoughts and questions are importatnt to me so please feel free to send me an email to: ana [!at] pinknounou.com

Thanks for stopping by!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
  • Other Method
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Digital downloads
  • Items on sale
Returns and exchange details
My intention is to offer beautiful and quality products but if you're unhappy with your order, please contact me. I'll do my very best to quickly exchange or refund.
The items you wish to return must be sent to me within 14 days after you received your order.
Items must be in it's original packaging and in perfect, unused condition (damaged or unclean items will not be accepteded).
You are responsible for the shipping of returned items back to PinkNounou (shipping charges on returned merchandise are at the customer’s expense).
Items lost in transportation will not be compensated for.
Please note that additional duties, customs fees and/or taxes will not be refunded.

To ensure a safe return, please wrap the item(s) carefully and sent them in Registered mail or any other similar that offers a proof of posting. When I get the goods back in good condition, I’ll credit you and let you know.
For customers outside European Union countries please obtain a customs information document (in your Post Office - CN22 and/or CN23) and clearly mark RETURNED GOODS on the document.

If your parcel is lost the refund is only possible with the confirmation from the portuguese Post Office. Please be patiente and I'll refund you as soon as I have their confirmation.

On the rare occasion that you have received an incorrect item or a faulty one, please send me a photo (within 2 days after receiving) so that I can analise the situation and resolve it - of course I'll try to be quick and make you happy!

If the order is damaged while being shipped although it's not my responsability please take a photo before opening it so that I can file a complaint at the Post Office.
(I always carefully wrap my orders and send them in bubble padded envelopes, or plastic envelopes or in carton boxes if its a larger order, to ensure everything is secure and waterproof).

Custom made items can not be returned. Also, digital products can not be refunded.

Items cannot be exchanged or refunded at any of our retailers.

Shipping costs will not be refunded for uncollected or rejected items (due to wrong address) or any kind of delays.
If the delivery is not achieved (wrong address or other) there will be no refund and the reshipping is only possible if the buyer pays the reshipping fee.
Payment
Payments can be made with Paypal - you don't need to have a Paypal account to use this service, just select the option to pay with your Credit card without signing up for a PayPal account (its optional).

Or Direct Checkout.

Choose option Other in Payment methods if you wish to pay by bank transfer (only for payments from European countries).

Prices are always per one item.

If you are new to Etsy here is a helpful guide for purchasing:
http://www.etsy.com/help_guide_checkout.php
Shipping
All orders are shipped from portuguese Post Office: in Registered Mail (it's a priority mail with tracking number).
This means that you receive the package directly from the postman at your given address and a signature is requested (it doesn't have to be yours but from anyone that accepts the package).
Once the parcel has been shipped, you will receive an e-mail with the tracking number.

The buyer is responsible for any additional fees that may be charged at your customs. (The items you buy are shipped from Portugal - Europe).

Orders are dispatched after confirmation of payment (within 3 to 5 days) and the estimate date also dependes on stock availability (some out of stock products can take about 3 to 7 weeks being printed & made).
- I'll try to be as fast as possible and I'll shortly inform you if any delay occurs.

Shipping to European countries takes about 3 to 7 business days after the order is mailed by and to the Rest of the World about 7 to 18 (business) days.
- Please understand that some delays might happen (sometimes with the Customs in your country and in busy holiday season like Christmas mail takes longer) that are out of my reach, but if that is the case contact me and I'll try to assist you.
[These are estimative deadlines we don't guarantee any exact or specific delivery date]

PinkNounou will not be responsible for delayed, unclaimed, or returned orders due to incorrect address or other causes that are beyond our control.

If you are ordering more than one item please email for an accurate shipping rate.

Máx 2 Kg per package - if the number of items added in the cart is heavier than 2 Kg the shipping costs will have to be recalculated.
Additional policies and FAQs
I sell wholesale. And accept custom orders.

shop: http://www.pinknounou.com/
instagram: https://instagram.com/anafrompinknounou/
pinterest: http://pinterest.com/pinknounou/
facebook: https://www.facebook.com/PinkNounouKids
twitter: https://twitter.com/pinknn

HOW PINKNOUNOU GET STARTED?
I guess it all started because I'm a daydreamer. I graduated in graphic design but deep inside I knew that a conventional career, drawing other people dreams, was not my path. I needed something more creative and colorful since I couldn’t help to have my dreams always filled with small characters bursting to get alive.
I love illustration and children storybooks since I was a little kid. My house is completely filled with books: I have the precious ones from my childhood (thank's mom for keeping them!) but also many others I can’t help buying from vintage shops and antique fairs.

My collections are made with extra care and love in limited numbers and some are one-of-a-kind handmade creations that can be fully customized just for you.

Because my products are handmade, individually hand cut and sew, made in small batches and because also of the printing process involved some variations in color or size may occur.

I love animals – specially cats, but unfortunately I'm allergic to them... So all my products are made in a pet and smoke free environment.
I try to buy my supplies locally whenever that's possible and all things are made in my country – Portugal

HOW LONG WILL MY ORDER TAKE?
Upon placing an order via my shop, you will receive an order confirmation email.
It will then take about 3 to 5 business days to dispatch the order (usually less). Once the order has been sent, a shipping confirmation email will be sent with the tracking number.
Estimated shipping times (not including the processing time to dispatch the order):
. Portugal - next day or 2 days
. Europe - about 3 to 7 business days
. Rest of the World - about 7 to 18 business days

WHAT IF I WANT TO SHIP TO AN ADDRESS OTHER THAN MINE?
If you’d like to send your order to an address other than your own it’s no problem, when you place your order, just let me know your delivery instructions. I'll be happy to include a gift card with a short message that you would like written in it.

HOW CAN I TAKE CARE OF THE PRODUCTS I BOUGHT? CAN I WASH IT?
Regarding the pillows, softies, dolls, bibs and all the products from the printed range with my illustrations:
You can machine-wash it in a gentle cycle, low temperature and iron it in a low to medium temperature.

Regarding the soft toys & dolls: Gently clean by using a cloth slightly dampened with water or with very mild soap water. Don't rub vigorously on felt or wool.

Thick felt or products with lavender or flax seeds: you cannot wash it.

Although I try to offer high quality products & take great care making and finishing our products – ensuring that everything is well sew and secure + the hand closing seams are strong. Due to intensive use, pulling or washing, some wear might happen - so pay close attention to the items before handing them to small children.

HOW ARE THE PRODUCTS WITH THE ILLUSTRATIONS MADE?
The collection with my illustrations is printed onto a 100% cotton fabric using water based inks (in Portugal).
When the printing is done, the fabric is all individually hand cut – things start to gain shape and live ;) then they are sew with great care & love in my studio so that they can be quickly sent to their new home – Your home!

PRICES ARE ALWAYS PER ONE ITEM
Privacy
All personal information saved will be handled with most care. The stored information will not be sold or used for any purposes other than making sure you get the best service possible.
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me).
Billing or shipping address and any other contact info will only be used to communicate about the order, to fulfill it, to settle disputes, to provide customer support and for taxes related issues (and I will store this information for as long as needed regarding tax laws: 10 years).

I rely on a number of legal bases to collect, use, and share your information, including:
- When you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list.
- If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law.
- As necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest toimprove my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

The information I may collect about you is (when you place an order): name, postal address, email address and the details of the product(s) you’re ordering (you may also choose to provide additional information for a custom order or with other type of instructions).

I share your personal information for very limited reasons and in limited circumstances, as follows:
- Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
- Service providers. I engage certain trusted third parties to perform functions and provide services to my shop. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
- Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
- Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
- Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
- Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
- Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
- Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

For purposes of EU data protection law, I, Ana Carriço, am the data controller of your personal information. If you have any questions or concerns, you may contact me at ana [!at] pinknounou.com

If you agree and sign up for my Newsletter (name and email will be asked to subscribe) it will solely be used for informing you about products, services, freebies, updates and special offers and other marketing activities related to PinkNounou. And if you sign up for the Newsletter you can always at any time unsubscribe that service.
We use MailChimp as our marketing automation plattform, by clicking to subscribe to our Newsletter you acknowledge that the information you provide will be transferred to MailChimp for processing in accordance with their Privacy Policy and Terms.