PinkWaterFairy

Handmade steampunk jewelry earrings necklaces

Reading, United Kingdom · 425 Sales

PinkWaterFairy

Handmade steampunk jewelry earrings necklaces

Reading, United Kingdom 425 Sales On Etsy since 2007

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(154)

Announcement   Handmade steampunk jewelry, earrings, necklaces, rings and bracelets. Unusual jewellery created with brass, copper, silver, gemstones.

Announcement

Handmade steampunk jewelry, earrings, necklaces, rings and bracelets. Unusual jewellery created with brass, copper, silver, gemstones.

PinkWaterFairy

Contact shop owner

PinkWaterFairy

Shop policies

Last updated on June 12, 2015
Welcome to my shop!
I make all the items in my shop myself - if you see something you like that isn't quite the right size or colour I'm quite happy to change it for you wherever possible, or if you have a general question, or require a custom item, please just ask!
You can contact me using the blue 'contact PinkWaterFairy' link on the right hand side of your screen

Accepted payment methods

Payment
At the moment I only accept Paypal and payment should be made within 3 days of your purchase. Please contact me if there is any problem.
If you ordered an item by mistake and do not wish to proceed with payment, please contact me so that we can cancel the transaction - this has no adverse effects on either party!
Shipping
I don't ship on Wednesdays or at the weekend, but apart from that I ship all items as soon as I possibly can - this is almost always the day after I receive payment, and sometimes the same day :) (apart from custom made items, which will obviously take a little longer)

In the UK I ship by First Class post, and overseas I ship by regular airmail. If you are in the United States, shipping from the UK takes from 5 to 7 working days (according to the Royal Mail website).

If you need a special shipping service such as Recorded Delivery, International Signed For etc., please contact me BEFORE you make a payment. i.e. you can still commit to buy the item, but instead of proceeding to payment, convo me or email me at pinkwaterfairy @ gmail.com (without the spaces) to tell me which postal service you require. I will simply add the extra cost of the service on to my regular shipping cost and send you a revised invoice via Paypal.
Refunds and Exchanges
If your item does not arrive within a reasonable timescale, or you are not happy with it in any way, please contact me as soon as you can so that we can discuss how to proceed. I will always to my best to keep my customers happy!
Additional policies and FAQs
** Please bear in mind that I am in the UK and am therefore 5 hours ahead of 'Etsy' time - at 9pm Etsy time, I am tucked up in bed! **

Ring Sizes: I use a UK ring sizer and a conversion chart here to determine equivalent US sizes http://en.wikipedia.org/wiki/Ring_size

Q: How long will my package take to arrive overseas from the UK?
A: I ship overseas using the Royal Mail's normal airmail service. According to their website, delivery is "Usually within three days to Western Europe, four days to Eastern Europe and five days for the rest of the world, following the day of posting."

Q: How do I leave feedback?
A: There is a help guide here http://www.etsy.com/help_guide_feedback.php
Leaving feedback is optional, as a seller, I leave feedback for my customers once the transaction is complete, i.e. when I know that they have received their item and that they are happy with it.

Q: What is a 'reasonable timescale' before I consider that my item may be 'lost'?
A: According to the Royal Mail website, they don't consider an item as 'lost' until 3 working weeks have elapsed from the day after it was shippped.