PinoyPetCuddleCup's Shop Announcement

🍀 Please understand that it can take up to 4-6 weeks or longer for a package to arrive after it has been shipped due to delays, customs or time sitting in the post office. This is beyond my control.
🍀 I use the slower method to keep shipping costs as low as possible. But if you want it faster, I offer EXPRESS MAIL (5-7 business days), but at an extra cost. I am a HANDMADE business and items take time to create. Please convo me for more details.
🍀 If for some reason you find the amount of time it will take to complete and deliver your order not to your satisfaction, please contact me and I will honor your request to cancel the order and give you a refund. Please bear with me. Thank you! :)

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Please check your tracking information for updates found in your order details on Etsy. Sometimes shipping notices get caught in spam filters, or just don't show up.

Also be patient with your items arrival as foreign customs can sometimes hold packages from the USA and other countries for a little while before they deliver to you. Also check with your local post office or customs location if you feel they may be holding it. Be sure to give them the tracking number to help them better locate your package.


▶ You can track your order on your Etsy account or you can directly track your order at the related site if you are from countries where the tracking service is supported.
▶ As soon as your order is shipped out we send you an email notification with your tracking number if applicable, please check your email or log in to Etsy account to see your order status.


▶ Tracking of the mail is available through the USPS website from the time when the post arrives at the Postal Office (Western regions – LA sorting facility, Eastern regions – NY sorting facility).
▶ It takes several days to classify mail according to the destination group. If there is a lot of mail collected at the sorting facility, it may take longer.
▶ The detailed tracking information from the postal sorting center to the applicable regional postal office is not provided and only the date of arrival is marked.
▶ Once orders are dispatched, you cannot cancel the orders nor change the address.


☎️ Please contact me with any questions that you may have.
Thank you! -Arnie

🔔 Instagram: @pinoypetcuddlecup
✉️ Email: pinoypetcuddlecup [!at]

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