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PintassilgoPrints

Handprinted this and that

370 Sales

PintassilgoPrints

Handprinted this and that

370 Sales On Etsy since 2009

0 out of 5 stars
(189)

PintassilgoPrints is taking a short break

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Note from shop owner Hello. We're facing a severe delay on shipments made to US.

Brazilian correios states that because of a new rule from US Department of Transportation, all items shipped to US now have to be scanned (x-ray), and this is causing the unimaginable delay. This seems to make sense, as items sent to all other countries have been delivered in normal time.

We're really sorry and absolutely frustrated. We worked very hard to send everything super fast. We even closed earlier our etsy store to prevent frustrating people if there was a slow down in delivery times.
But never thought it could be this big, honestly. Items used to take 10 days to arrive.

We've been tracking every single item daily, and we noticed that the status on www.usps.com finally changed. We expect everything to be delivered soon.
Hope you enjoy receiving the puppets, despite this absurd and frustrating delay.

Note from shop owner

Last updated on Apr 21, 2011

Hello. We're facing a severe delay on shipments made to US.

Brazilian correios states that because of a new rule from US Department of Transportation, all items shipped to US now have to be scanned (x-ray), and this is causing the unimaginable delay. This seems to make sense, as items sent to all other countries have been delivered in normal time.

We're really sorry and absolutely frustrated. We worked very hard to send everything super fast. We even closed earlier our etsy store to prevent frustrating people if there was a slow down in delivery times.
But never thought it could be this big, honestly. Items used to take 10 days to arrive.

We've been tracking every single item daily, and we noticed that the status on www.usps.com finally changed. We expect everything to be delivered soon.
Hope you enjoy receiving the puppets, despite this absurd and frustrating delay.

PintassilgoPrints

Contact shop owner

PintassilgoPrints

Reviews

No reviews in the last year

Anonymous on Mar 7, 2011

3 out of 5 stars

The finger puppets are wonderful, but communication about the shipping delay was lacking. Proactive and continuous communication would have been ideal since this item was purchased in December as a Christmas gift.

Anonymous on Mar 5, 2011

5 out of 5 stars

Well worth the wait through all of the customs battles! My best friend is an avid Beatles lover and she was mesmerized!

Anonymous on Feb 23, 2011

5 out of 5 stars

Thank you thank you thank you for the coolest gift. They are well loved. When can you do Abba? I really loved getting the stamps etc too! Thank you!

View all 189 reviews

Shop policies

Last updated on February 4, 2011
We are a print studio located in Vitória, Brazil. We're online since 2004, selling handprinted this and thats.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
You can pay via PayPal.
Here in Brazil we accept PagSeguro, a payment method similar to PayPal.
Shipping
Shipping is via Correios (www.correios.com.br), the brazilian postal service. All shipping methods have delivery confirmation.

You can track your order at www.correios.com.br/servicos/rastreamento/internacional/default.cfm?Idioma=E.

Estimated shipping time is 13-18 business days to United States and Europe.

International shipping is somewhat expensive, sadly. But the shipping price will not change if you buy more than 1 item :D
Refunds and Exchanges
Our production is really really tiny, so all our items are made with an extra-care, you can bet that.
Our intent is to provide high quality and nice items that you will enjoy for a long time. But if there is anything you are unhappy with, please contact us. We will surely work on a solution with you.