Stephanie Johnson on Dec 17, 2015
The product was great. The only problem I had was the shipping. I ordered this product approx. 6 weeks before the party (notes said they were shipping 3-4 weeks out so I had plenty of time). I had to contact this shop many times to find out when this product would ship & after being told it would ship on a Tuesday the week prior to the party, I wasn't too worried. Then I didn't hear anything and after contacting the shop again the week of the party, they finally sent it out on the Sunday prior to the party. I received it the day before the party. This stressed me out & I wasn't very happy with this added stress when I wasn't kept informed & was told incorrect information. You lost my future business because of this. I would suggest updating your turnaround time or close your shop for future orders if you can't meet deadline
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Please note orders will not ship until payment has cleared. PayPal is instant although e-checks typically take 3-5 days to clear. Orders are scheduled for production based upon our current turnaround time ~ this is updated on an ongoing basis.
We regret that we cannot ship orders until payment has cleared.
Our current turnaround time is approximately 3-4 weeks. Please convo or email us if you need a quicker shipment and we can let you know about rush shipping.
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