PivotHill

Simple, bright, and whimsical paintings and objects.

Oceanside, California 50 Sales On Etsy since 2012

5 out of 5 stars (14)

PivotHill

Simple, bright, and whimsical paintings and objects.

Oceanside, California | 50 Sales

PivotHill is taking a short break

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Note from shop owner Hey there! Thanks for visiting Pivot Hill! My husband and I will be exploring Paris between December 2nd - December 12th! I will reopen when I return!

Warmly, MacKenzie

Note from shop owner

Last updated on Nov 25, 2019

Hey there! Thanks for visiting Pivot Hill! My husband and I will be exploring Paris between December 2nd - December 12th! I will reopen when I return!

Warmly, MacKenzie

MacKenzie Tobias

Contact shop owner

MacKenzie Tobias

Reviews

Average item review
5 out of 5 stars
(14)
See reviews that mention:
shipping 2 customer service 5

About PivotHill

Sales 50
On Etsy since 2012

Let me introduce myself!

Hi! 👋🏼
I feel like these are easier to read in list form:

1. My name is MacKenzie Tobias and I'm the artist behind Pivot Hill.

2. Pivot Hill is the name of my mom's ‪‎westiepoo‬. He doesn't live with me, but I get to see him every time I visit their place. He's so energetic and sweet; qualities I like to include in my paintings, which is why you'll see so many fun and bright colors in them!

3. This is one of many income streams for me. I also work as a substitute teacher and as a coordinator with my church's youth ministry. If I don't get back to you right away, I promise I'm not ignoring you! My other two jobs simply take up a lot of my time. I'm working towards painting full time, so we shall see :)

Around the web

Shop members

  • MacKenzie Elizabeth

    Watercolor, Owner, Acrylic

Shop policies

Last updated on October 18, 2017
Thank you so much for shopping at Pivot Hill!

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Digital downloads
Returns and exchange details
-I want you to be ecstatic with your purchase from me.

-If for any reason you are unhappy with your order, it may be returned within 10 days of delivery for a full refund minus the shipping fees.

-If you ordered a custom painting from me and it isn't what we agreed upon, I will cover the return shipping.

-However, If you ordered a print, you are responsible for return shipping.

-Please contact me ASAP if you have any concerns or if the art was damaged during shipping. I will replace or refund the damaged item once it has been returned to me.

Please let me know if you have any questions or concerns!
Payment
-I accept PayPal or credit cards.

-I do not accept cashier's checks or money orders.

-For those of you who are new to PayPal (or if you could use a refresher), this tutorial rocks!
Go to: http://www.etsy.com/forums_thread.php?thread_id=5270327
Shipping
-Please let me know as soon as possible if you have any issues! I want you to be totally happy with your purchase.

-Please make sure your Etsy address is correct when you check out. I will send all shipments to this address and NOT your PayPal address. I cannot be held responsible for any incorrect information given.

-Shipping rates include the cost of shipping, packaging, and handling. The cost you see on your package when it arrives is the cost of shipping alone. Envelopes and transportation to the post office cost money! ;)

PACKAGING
-Each print and painting (sized 9" x 12" and smaller) is lovingly packaged in a protective polypropylene storage bag, then shipped in a bubble envelope with recycled cardboard for stability.

-If you've ordered a larger print or painting from me, I will lay a large sheet of brown kraft paper over the artwork before rolling it up and shipping it in a sturdy cardboard mailing tube.

TIMING
-Prints are sent to their new homes 1-3 days after payment is received.

-Smaller original pieces (9" x 12" and smaller) will be sent 3-5 days after payment is received.

-Custom orders (such as custom pet paintings) and large paintings will take more time, but I will do my best to let you know how long.

-All items are shipped via USPS first class, which translates to about 2-5 days of travel time within the United States.

-If you need your package sooner, please message me and I can invoice you for faster shipping.