PivotHill
Oceanside, California |
PivotHill is taking a short break
Reviews
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Katie on Dec 21, 2019
5 out of 5 starsMackenzie did an amazing job of capturing the beautiful spirit and character of our beloved Frankie girl, who passed away a little over a month before I got this picture. I trusted her with a very important painting and she more that came through. I am so happy to give this beautiful memory to my fiancé for Christmas.
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jspaeest8286 on Aug 15, 2019
5 out of 5 starsA beautiful reminder of our visit to the Great Lakes!!
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Cassie on May 30, 2019
5 out of 5 starsJust beyond amazing!! I love this piece so very much. I cried when I received it. 💕
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Julie on Feb 28, 2019
5 out of 5 starsPretty dang thrilled with this original 8x10 watercolor of one of my most favorite things on this glorious Earth: The Great Lakes. Thank you, MacKenzie, for your excellent work, and your professional and prompt communication!
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Cassie on Feb 16, 2019
5 out of 5 starsThis is my second purchase from PivotHill and it’s just as perfect as the first! MacKenzie is amazing to work with and obviously takes a lot of time and puts her heart into her pet portraits.
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Susan Madaio on Jan 9, 2018
5 out of 5 starsThe artist did a fabulous job, was very proactive in asking about my particular preferences, and completed the work very promptly! The gift was a hit on Christmas Day!
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lesleyspaeth1 on Nov 17, 2017
5 out of 5 starsSo happy with our pet portrait. Great attention to detail and so well done! MacKenzie was so easy to work with, responds quickly and is very talented!!
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Jessica on May 29, 2017
5 out of 5 starsThis was absolutely perfect and just as discerned. We are using it as our guest book for our wedding and I cannot wait to hang it in our house!
About PivotHill
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An image from my first art show at Tafoya Salon on December 7th, 2015 in Coon Rapids, MN.
Let me introduce myself!
Hi! 👋🏼
I feel like these are easier to read in list form:
1. My name is MacKenzie Tobias and I'm the artist behind Pivot Hill.
2. Pivot Hill is the name of my mom's westiepoo. He doesn't live with me, but I get to see him every time I visit their place. He's so energetic and sweet; qualities I like to include in my paintings, which is why you'll see so many fun and bright colors in them!
3. This is one of many income streams for me. I also work as a substitute teacher and as a coordinator with my church's youth ministry. If I don't get back to you right away, I promise I'm not ignoring you! My other two jobs simply take up a lot of my time. I'm working towards painting full time, so we shall see :)
Shop members
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MacKenzie Elizabeth
Watercolor, Owner, Acrylic
Shop policies
Accepted payment methods
Returns and exchanges
I gladly accept returns
I don't accept exchanges or cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Digital downloads
Returns and exchange details
-If for any reason you are unhappy with your order, it may be returned within 10 days of delivery for a full refund minus the shipping fees.
-If you ordered a custom painting from me and it isn't what we agreed upon, I will cover the return shipping.
-However, If you ordered a print, you are responsible for return shipping.
-Please contact me ASAP if you have any concerns or if the art was damaged during shipping. I will replace or refund the damaged item once it has been returned to me.
Please let me know if you have any questions or concerns!
Payment
-I do not accept cashier's checks or money orders.
-For those of you who are new to PayPal (or if you could use a refresher), this tutorial rocks!
Go to: http://www.etsy.com/forums_thread.php?thread_id=5270327
Shipping
-Please make sure your Etsy address is correct when you check out. I will send all shipments to this address and NOT your PayPal address. I cannot be held responsible for any incorrect information given.
-Shipping rates include the cost of shipping, packaging, and handling. The cost you see on your package when it arrives is the cost of shipping alone. Envelopes and transportation to the post office cost money! ;)
PACKAGING
-Each print and painting (sized 9" x 12" and smaller) is lovingly packaged in a protective polypropylene storage bag, then shipped in a bubble envelope with recycled cardboard for stability.
-If you've ordered a larger print or painting from me, I will lay a large sheet of brown kraft paper over the artwork before rolling it up and shipping it in a sturdy cardboard mailing tube.
TIMING
-Prints are sent to their new homes 1-3 days after payment is received.
-Smaller original pieces (9" x 12" and smaller) will be sent 3-5 days after payment is received.
-Custom orders (such as custom pet paintings) and large paintings will take more time, but I will do my best to let you know how long.
-All items are shipped via USPS first class, which translates to about 2-5 days of travel time within the United States.
-If you need your package sooner, please message me and I can invoice you for faster shipping.