Anonymous on Aug 25, 2011
i paid for the item and this seller NEVER sent it. so effectively, they took the money for an item...and i never received it. this was almost 3 months ago. i tried messaging and never got a response.
MOST ITEMS IN MY SHOP ARE MADE TO ORDER WITH A 3.5 MONTH OR MORE PRODUCTION PERIOD!!!!
A FEW ITEMS ARE READY TO SHIP! (WILL BE NOTED IN THE PRODUCT DESCRIPTION) THEY WILL SHIP AFTER 1 TO 3 DAYS!
THEY WILL NOT BE RE LISTED UNTIL I MAKE ANOTHER PAIR!!
IF YOU PURCHASE READY TO SHIP ITEMS THEY WILL SHIP SEPARATELY FROM MADE TO ORDER ONES!!
I AM CURRENTLY AS OF JUNE 9TH WORKING ON ORDERS FROM THE BEGINNING OF FEBRUARY.
I ASK THAT YOU PLEASE BE PATIENT. I AM A ONE WOMAN BUSINESS AND CAN ONLY MAKE SO MANY ITEMS PER DAY.
IT WILL TAKE ME UP TO 12 DAYS OR SO TO ANSWER MESSAGES. THIS IS BECAUSE I RECEIVE SO MANY MESSAGES PER DAY AND IT TAKES ME HOURS EACH DAY TO ANSWER THEM. I WOULD RATHER PUT PRODUCTION BEFORE MESSAGE ANSWERING SO THAT YOU WILL RECEIVE YOUR ORDER SOONER.
I AM SORRY IF THIS CAUSES ANY INCONVENIENCE FOR YOU.
Please read all my policies for more info!!
Accepted payment methods
- Money Order
Payments must be made before I start production!
After 3 days of no payment with pay pal I will cancel the sell.
Allow up to approximately 3.5 months or more for made to order items, possible a little more for production after your payment is received.
Production time for your order can POSSIBLE BE INCREASED if I receive a lot of orders around the same time as yours. Please feel free to message me me for updates or check my shop announcement for any increases in production time.
Please make sure that you enter the correct address when checking out with Pay Pal. If the addresses are different I WILL SHIP TO THE ADDRESS ON THE ETSY RECIPT!! If your package needs to be sent elsewhere please send me a message!
If your package ships to the wrong address because of your mistake you will be required to pay shipping again. If it is my mistake I will gladly reship free of charge.
Your order will be shipped approximately 3 months or more after payment.
Also, if you would like a tracking number please let me know at the time of checkout in the "message to buyer" I cannot guarantee the I will be able to get one otherwise.
Tracking numbers are only available in the USA unless using Express International Mail!
!!!!! IMPORTANT !!!!!
IF YOU HAVE A SPECIAL DAY YOU NEED YOUR JEWELRY BY, I WOULD NOT ADVISE ORDERING AT THIS TIME. I AM WAY BOOKED UP WITH ORDERS AND CANNOT GUARANTEE ARRIVAL BY A CERTAIN DATE, I AM SORRY!
IF YOU CAN BE PATIENT AND DON'T MIND WAITING PLEASE FEEL FREE TO PURCHASE! :) ALL ORDERS ARE SENT BUT I NEED PATIENT CUSTOMERS PLEASE!!
ALSO PLEASE NOTE: NO RUSH ORDERS ARE AVAILABLE AT THIS TIME!!!
Depending on your location, shipping usually takes 3 to 5 days. (after the production time)
It can take 2 to 4 weeks or more, (after production time) for your package to reach you from the United States! This is due to the amount of time the post office leaves the packages in customs.
If you need your items sooner, let me know and I can quote you for priority or express shipping!
BUYERS IN THE REST OF THE WORLD!
Usually your package will take 1 1/2 to 2 weeks (after production time) to reach you. Sometimes a little longer if it is left in customs. (which I have no control of!)
Refunds and Exchanges
Please note YOU WILL HAVE TO WAIT A WHILE FOR YOUR ORDER!!
I do not appreciate negative feedback left for me just because it takes a while to get the product.
I state in my announcement, policies, and message to buyer (what you are sent when you purchase your item) that the wait is long and can possible be increased.
Please read everything before leaving feedback!!
Additional policies and FAQs