Announcement    Re- Launching from our new West Coast Location! Check out what we've got going on! https://agathaisabel.com/pages/helpful-links

Follow @plantmashop on IG. We cover a fee to make your shipping carbon neutral to make plant purchases more sustainable!

Shipping can at time lead to delay issues, and the shop is not responsible for delays, or weather related issues due to delays, or DOA due to shipping. Heat-packs are meant to last 60-72 hours. If you are weary, please wait until temps in your area have improved in the spring. UPS 3 Day, 2 day or next day available.

Thank you for supporting!

PLEASE BE AWARE OF SHIPPING DELAYS AND WEATHER IN YOUR AREA.

*I work during the week so I may have delayed responses, but I'll get back to you as soon as I can*

PLEASE READ SHOP POLICIES (Updated 7/16)
1) SHIPPING
- I work during the week, and as a precaution to set your shipping expectations it may take up to 5-10 business days for your order to ship.
- You may purchase shipping upgrade to Priority Express for one day shipping as an add on.
- I am not responsible for USPS delays, but will help you process a claim if needed. Please be aware of shipping delays in your area, and issues with USPS tracking.
- DO NOT purchase if you have temps over 90+; If you are unsure, at a minimum you should purchase additional insurance, though I would recommend Express shipping

2) PLANTS: For Cuttings & Collectors Plants, please be aware that these plants can be more difficult to take care of.
- I do not provide care instructions for plants. Everyone's homes, lighting, growth preferences are different (soil, semi-hydro, leca, etc.). If there is something worth noting, I will include that in the listing. Please do your research before making plant purchases. If you have questions, feel free to reach out.
- If you do not have experience rooting plants, do not buy cuttings. These are to make some plants more affordable but would hate an inexperience person with rooting lose a plant this way.

3) NOTE: These are living plants. Wilting, yellowing, or leaf loss is normal after shipping and/or stress from a change in environments. With the right steps and care, most plants will bounce back in a few days.
- Please contact me immediately if you have any questions or concerns.
- I recommend you placing bare root plants in water to perk up and rehydrate after a few days. Plants in pots should be watered if dry, and remain in their pots for 1-2 weeks until they acclimate. Repotting/replanting shock is real. There is a lot of care info easily accessible online. If any questions, please reach out.

4) PLEASE READ FAQ below & Etsy policies as well if you have not already.

Thanks for understanding and feel free to send me a message if any questions.
Stay safe, and sane. @plantmashop