Plazza

Souvenirs with emotions.

1 Sale

Plazza

Souvenirs with emotions.

1 Sale On Etsy since 2013

0 out of 5 stars
(1)

Shop owner

Stepan

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Stepan

Contact shop owner

Stepan

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Shop policies

Last updated on May 25, 2013
Hello and welcome to Plazza shop!

A few notes to remember:
• These products are souvenirs, so we highly recommend to avoid direct contact with food. Short-time contact with water is safe.
• Real colors may slightly differ from one monitor to another, as it depends on specific monitor settings.
• International shipping takes a little bit longer then domestic. Your understanding is truly appreciated! :)

If you have any questions feel free to contact me any time:
http://www.etsy.com/convo_new.php?to_username=plazza

Accepted payment methods

  • Other Method
Returns and exchanges
→ You are not pleased with items:
If you are not satisfied with your items / service for any reason, please contact us with the problem before leaving a feedback.
Friendly customer service is our first priority and we'll do our best to solve the problem in reasonable for you way.

→ Returns and exchanges:
• Are always welcome.
• Time frame: 2 weeks after you have received the package - items should be shipped back only to us within that time frame, not delivered.
• Don't want to wait till packages come back to us? - Send us the scan or photo of shipping receipt of the package - we'll proceed you return / exchange immediate.

→ Lost Packages:
• Package is considered as lost if it doesn't come within 1 month from posting date and tracking info approves that.
• We will fill in the claim about the lost on our own.
• While the claim is being proceed, we would resend the same items to you or refund the full amount of order - you choose the best option for you.
Payment
→ We accept PayPal or Credit Cards only.
• Your items will be made and shipped only after the payment is cleared.
• If you don't have Paypal account and would like to pay with your Credit Card, check this step-by-step tutorial on Etsy checkout:
http://www.etsy.com/help/article/361
Shipping
All the info about your package and order status can be found in the invoice here on Etsy: https://www.etsy.com/your/purchases
You'll receive the note from Etsy once your order has been shipped.

→ Shipping method:
• All packages are sent via International registered airmail.
• Tracking number, delivery confirmation and insurance are already included.
• Singnature is required upon delivery.

→ Terms & Delivery time:
• You can find detailed info about order processing and shipping time at the bottom of the listing page for every item in our shop.
Please, pay attention, that Estimated Delivery Date is not a guarantee, but most likely you'll receive your order in that time frame.
• Your package will be shipped within 3-7 days after cleared payment for most items.
• Delivery via regular method (free shipping) takes about 1-3 weeks (sometimes up to 1 month) depending on your location.

→ Shipping address:
• We send order to Etsy shipping address and not the PayPal one. Please, make sure it's correct!
• You can change shipping address after purchase if your order has not been shipped. Please, convo us with the correct address as soon as possible.

→ Custom Fees and Duties
• Customers are responsible for any fees, taxes, and duties associated with shipping & purchasing to their respective countries.
Additional policies and FAQs
• Wholesale is welcome.
• We do not work on a consignment basis, sorry!