PlumAndPoseyInc's Shop Announcement

A collection of wax seal jewelry lovingly handcrafted in Canada from my much treasured collection of antique wax seals that date as far back as medieval times.

I hand craft each and every piece of my wax seal jewelry line in my studio on Canada's beautiful east coast. Wax seals to me are impressions of another time, each a miniature work of art in its own right with its own intrinsic meaning and symbolism. I love to make jewelry using these fascinating designs and giving them a new lease of life, celebrating the amazing artists of the Georgian and Victorian eras, whose fine craftsmanship help make my work possible.

Seals can be traced back to our earliest civilizations with signets being worn in ancient Egypt. My personal seal collection ranges as far back as medieval times. While most of my seals come from Britain and France, I have some that hail from Bulgaria, Hungary, Russia, Germany, Italy and many other places.

If you have any questions about my wax seal jewellery or any of my lines, please do not hesitate to ask.

**IMPORTANT SHIPPING INFORMATION******

Orders ship within 3-5 BUSINESS days of payment having been received, unless otherwise agreed.

Please allow a MINIMUM of 3 weeks to receive your purchase.

Standard shipping is by Canada Post Airmail. Most items arrive within 8-16 days from the date shipped, please be aware that sometimes it does take longer. There are many variables such as weather, customs, holidays etc. that do play a part in the arrival of your order.

Tracking & Express Post can be purchased at time of checkout. If you decide you would like to add expedited shipping after checkout please convo me.

Canadian residents will be charged GST/HST as per their Province.

My GST# 83278 0043 RT0001

DISCLAIMER
PLUM AND POSEY INC. AND ADRINNA HARDY ARE NOT AFFILIATED WITH PYRRHA DESIGN INC

NEED HELP WITH CHECKOUT?
http://www.etsy.com/help_guide_checkout.php

MY BLOG - For lots of information about my collection and wax seals in general.
http://blog.plumandposey.com/

MY FACEBOOK
https://www.facebook.com/PlumandPoseyInc

MY TWITTER
http://twitter.com/PlumandPosey

MY PINTEREST
http://www.pinterest.com/plumandposey/

MY INSTAGRAM
http://instagram.com/plumandposey

PlumAndPoseyInc's Shop Policies

Welcome

Thank you so much for visiting my shop :)
For more info on us, you can visit the Plum & Posey about page here:
https://www.etsy.com/shop/PlumAndPoseyInc/about/

Payment

Paypal is our main method of payment, I can also take credit cards - please choose 'other' during checkout and contact me to email you an invoice. Checks & money orders are also accepted.

CANADIAN BUYERS:
Canadian buyers will be automatically charged GST/HST at checkout.
GST# 83278 0043 RT0001
While my prices are in USD, contact me if you prefer to pay in Canadian funds.
Besides Paypal, I can also take email money transfers, cheques or money orders.

Shipping

LOCAL BUYERS:
I am unable to accommodate local pick up at this time, please be kind enough to understand this when ordering if you have a deadline.

ORDER SHIPPING:
Your order will ship by Canada Post Airmail within 3-5 BUSINESS days of payment having been received {not including weekends} Our expected shipping date can be found on your invoice.

While most orders shipping outside of Canada take approx 7-16 days to arrive, transit times can/may vary and are out of our control.
**Your order is shipping from a small town in Eastern Canada, please allow a minimum of THREE weeks to receive your purchase. While it is rare, overseas locations may need four to six weeks to arrive.

TRACKING & EXPRESS SHIPPING:
Orders ship within 3-5 business days of payment received.
Purchasing a faster shipping service does not mean your order will ship faster, but that it will arrive faster once it is in transit.
If you want tracking or a faster shipping service - You MUST contact me for this.

In addition to the shipping in listings, upgraded shipping services are as follows:
*Expedited to USA, 5-8 business days +$14.95
*Express Post to USA, 3-5 business days +$28.75
*International Destinations - Please Contact

RUSH ORDERS:
Other than faster shipping, I accommodate rush orders on a case by case basis depending on my current work load. During major gift giving holidays I am very unlikely to be able to offer/provide this service.

INCORRECT SHIPPING ADDRESSES:
It is your responsibility to supply us with your correct shipping address. If your address is incomplete or incorrect, we will charge for re-delivery. You will be required to pay for this before your purchase will be re-sent.

CUSTOMS & DUTIES:
Customs fees, duties and/or tariffs are the responsibility of the purchaser.
Duties levied by Customs agents are according to the import laws of your respective country(s) and as such I can not be held responsible for them.

*The above stated shipping time frames do not include any delays due to customs, we are not responsible for any delays caused by customs clearance processes.

Refunds and Exchanges

Please contact me within 7 days of receipt if you have any issues with your order.

Due to the nature of the work, Custom Orders or Custom Designs are non-returnable.

For all other items in my shop:
If for any reason you are not happy with your purchase that is absolutely fine. I offer a no questions asked return policy.
You can contact me preferably through the ETSY convo system or plumandposey(at)gmail(dot)com to arrange an exchange; or refund of your items purchase price.
Shipping charges are non-refundable unless I have sent the wrong item in error.

Please do not send back an order without contacting me first for return information. If a package arrives here, and I don't know who it came from...I will be unable to do anything about it.

For health safety reasons, earrings are non-returnable.

Additional Policies and FAQs

FEEDBACK:
I am proud to say I have 100% feedback and pride myself on excellent customer service. Your purchase is not finished till your items have been received, and both parties are satisfied with the transaction. Feedback is not left till I am aware that the transaction is now closed.

Seller Information

To contact me; using the ETSY Convo system will net you a faster response. Or you can find me at admin [!at] plumandposey.com

Last Updated September 7, 2014