PlumBowtique

A Rainbow of Exquisite Ribbons, Lace, Trims & Twine

Bristol, United Kingdom
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| 71,934 Sales | 5 out of 5 stars 5 out of 5 stars

PlumBowtique is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    Thank you for popping in to Plum Bowtique 🎀 Please take note of the estimated dispatch & delivery dates - they are longer than I would like but I'm doing my best to juggle family & business, so, if you have a specific deadline *PLEASE LET ME KNOW* so I can try to fulfill your order in time.

Announcement

Last updated on Apr 3, 2023

Thank you for popping in to Plum Bowtique 🎀 Please take note of the estimated dispatch & delivery dates - they are longer than I would like but I'm doing my best to juggle family & business, so, if you have a specific deadline *PLEASE LET ME KNOW* so I can try to fulfill your order in time.

Items

71934 Sales

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Vanessa Plummer

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Vanessa Plummer

Reviews

Average item review
5 out of 5 stars
(11804)
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About PlumBowtique

Sales 71,934
On Etsy since 2014

Ribbons, trims and pretty things!

Shop members

  • Vanessa Plummer

    Owner, Creator

    Vanessa has tried many crafts over the years - soap & candle making, card making (even paper making!) jewellery designing and crochet but a definite favourite is sewing! (Some say Vanessa has a ribbon addiction - you can decide for yourself)

  • Brenda Savage

    Creator

    Brenda is a natural born crafter with an eye for detail, she is a keen knitter and is passionate about sewing, most projects are for members of the family - including the dogs!

Shop policies

Last updated on April 30, 2022
Thank you for popping in to Plum Bowtique, please stay and have a browse.
This little business has been a big dream of mine for a long time so I'm very grateful for all of the support from my customers and I'm genuinely delighted when I get an order notification <3 Thank you!

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 7 days of purchase

Payment

Payment is processed through Etsy, I do not receive your payment details and therefore I do not store them.
Orders are held by Etsy until payment has cleared, I do not receive your order until the payment is confirmed.

You may cancel your order within 7 days of placing it, if your order has already been dispatched then you will be required, at your own cost, to return the goods before a refund will be issued. Postage charges will not be refunded.

Shipping

I use Royal Mail for all of the shipments, I have had a fantastic delivery success rate with their service - the only delays I've encountered are at peak times or public holidays, and when incorrect or vague address details have been provided.

PLEASE NOTE that I am not responsible for items that go astray in the post, and thus I am not liable to cover costs or losses.

If you would like a tracked or time guaranteed shipment then please select an upgrade at the checkout or contact me if you would like to discuss your options.

More information

Last updated on Nov 18, 2022

Frequently asked questions

Tracking an Order

If you have not selected a tracked shipping option at the checkout then I cannot track your package.

If you want the reassurance of a tracked package then please select the correct shipping upgrade before you complete your order.

Standard UK mail sent with the Royal Mail is not tracked.

Packaging

Please contact me if you have any concerns about my packaging. I try not to have wasteful or plastic packaging wherever possible.

*I wrap the ribbons/trims around recycled cards & fasten with paper labels, sometimes I bundle the items & fasten them with strips of re-used paper.

*The ribbons are then packed into recycled paper bags or recycled acid-free tissue paper and closed with paper washi-tape and paper labels.

*The order is then sent in either a eco-friendly paper envelope, a PLASTIC-FREE padded mailer, or a cardboard box sealed with paper tape, all are made from recycled materials and can ALL be RECYCLED :-) whoohoo!!

When large quantities of the same ribbon are ordered I re-use empty ribbon reels, which are also eco-friendly.

Adding to Orders

Please note that your payment is processed securely by Etsy so I can't adjust the payment values if you'd like to increase quantities or add to your order.

If you would like to add to your order and it hasn't been dispatched then please follow this procedure:

1. Send me a message to let me know your intentions of placing another order, I will hold your existing order.
2. Place a new order for the extra items you wish to purchase, I will then process your orders as one, combine shipping and refund the additional shipping charges.
If you have ordered an additional quantity of the same ribbon I will try to send this as one length.

* If your order has already been dispatched then I can't combine shipping.

Stock Availability & Quantities

The quantity available on the Etsy shop should be the amount of actual stock I have, you can increase the quantity up to the maximum available.

If you want more than 1 metre (or whatever the sales unit) then just increase the quantity that you add to your "basket", remember that you won't be able to add more than what I have available.

Occasionally I don't have as much stock as stated...
1. If I'm just a little bit short then I'll refund the difference to you and send your order.
2. If there's quite a bit short then I'll contact you;
- you can choose to have the short length
- or you can wait for more stock
- or cancel the order :-(

Shipping to ITALY

Please be aware that delivery from UK to Italy takes approximately 7-21 days - this is an estimate - there are ongoing delays within Poste Italiane, unfortunately the deliveries cannot be time guaranteed and tracked shipments may have incomplete information.
For more info: www.poste.it/normativa-sdoganamento-spedizioni-estero.html

Wholesale availability

Please contact me if you'd like to order large quantities or bulk buy my products, I will be happy to work with you :-) Most products can be supplied as "full reel" quantities and I can source thousands of products from my network of suppliers and manufacturers.