PlushGoodness' Shop Policies
Welcome to Plush Goodness! My creations go straight from my imagination to my sketchbook to fabric. I am passionately addicted to creating my own plush and collecting the plush of others. :D All my plush are made with a smile, come with their own personal story, and have my signature hand embroidered felt stamp mark on the back.
They come from a smoke-free home.
Due to the nature of the fabrics involved (felt applique on the faces etc), I recommend spot cleaning only.
I securely sew each piece, but to be safe my plush should be for ages 5 and up.
I accept Paypal and Money orders. I will ship off your purchase as soon as I receive your Paypal payment. For payment by Money Order, I will ship the item off as soon as I receive your Money Order and deposit it.
I ship daily through the USPS. If you wish insurance, delivery confirmation, or an upgrade to express mail with your package, contact me through the Alchemy Conversation feature. Customers in the USA should receive their packages in 3-4 days. International shipping varies, but usually takes 10 days or less.
Refunds and Exchanges
I want you to be completely satisfied with your purchase! If you are unhappy in any way, I will work with you to resolve the issue. Contact me through the Alchemy Conversation feature and we'll work it out!
Additional Policies and FAQs
For custom orders I will give you an estimate of completion after I accept your request and we have hammered out all the details. Please bear in mind that the completion time will depend on the complexity of the request, and how busy I am. I would hope to have your item(s) shipped out within 1-2 weeks, but as previously stated that depends on the complexity of the commission.
Last Updated November 22, 2011