PoePoePurses' Shop Policies
Welcome to Poe-Poe',
Poe-Poe' creates unique purses, wallets and accessories for women and children.
OUR COMPANY NAME
"Poe-Poe'"......originated from our Jack Russell Terrier's nickname.
We are a mother-daughter team who always has our customers in mind. We make sure each purse, wallet, or accessory has that special touch. Poe-Poe' is our collection of uniquely designed and handmade products.
For our purses we use a variety of fabrics such as cotton, heavy duty cotton, taffeta or hand dyed felted wool to name a few. Each purse is unique in itself. A little extra touch is usually added to the purse such as a brooch, button or use of embroidery thread.
The purses can be used in a variety of ways. Carry the purse by itself, or the majority are small enough to use inside of a larger bag for small items.
Our accessories are made with comfort and fun in mind.
Perhaps you've seen something you like and it's no longer in our shop...contact us, we may still have the materials to make the item.
Have something in mind but Poe-Poe' doesn't have what you want? Custom orders are welcome!
We take pride in our work, and we want each of our customers to feel that their purchase has been worthwhile.
When you receive your order, you or that special person will feel extra special because each Poe-Poe' item is packaged with style.
TO GET FULL DETAILS ON HOW POE-POE'S HISTORY CAME ABOUT VISIT THE "ABOUT" SECTION UNDER "SHOP INFO" ON THE LEFT SIDE OF OUR STORE PAGE.
Thank you for visiting Poe-Poe'.
INTERESTED IN THE LATEST FROM POE-POE'?
Find out about Poe-Poe's latest additions to its shop by clicking the Favorite button. How to do this... simply head to the left hand column of our shop's front page...click on "Add to Favorites" Each time we add something, you will see our latest addition! Happy Shopping! www.etsy.com/shop/PoePoePurses
Poe-Poe' Purses accepts payments by using Direct Checkout through Etsy, PayPal or a Money Order
Please contact us if you have any questions regarding the payment process.
California residents will be charged 8.00% sales tax
Need some help with checking out http://www.etsy.com/help/article/339
Shipping is handled by USPS. If purchased on a Friday, shipment will be the following Monday. Please notify us if a rush is needed.
Your shipment from Poe-Poe' to your door can sometime take anywhere from 2-8 weeks for a package to be delivered. If you have a deadline or need faster delivery, please contact us for quotes of other shipping options.
Please be aware that you may have to pay customs fees and or duties. These fees are set by your government and are the responsibility of the buyer. For more information, please contact your local customs office or postal service."
Refunds and Exchanges
Your satisfaction is important to us. Please let us know if there is a problem.
Eligible items must be undamaged and unworn to be exchanged or returned for a full refund (minus shipping cost and any other fees applied during the transaction) within 21 days of purchase.
We do not accept returns on custom orders since the item is made especially for you. We are not responsible for lost or stolen goods, but please contact us if your item was received damaged.
Additional Policies and FAQs
Please contact us if you want an item that is no longer available. We may have the materials to make the item. Also, if the listing is shown as only one item available, please check with us....we may have more.
Special orders are welcome.
Last Updated October 25, 2015