PoetCharms

Welcome to the Poet Charms Store!

New York, United States · 913 Sales

PoetCharms

Welcome to the Poet Charms Store!

New York, United States 913 Sales On Etsy since 2005

5 out of 5 stars
(370)
Shop owner

Lisa

Contact

PoetCharms is taking a short break

Loading

Note from shop owner Thank you for stopping. My store will be on vacation for a few weeks during my move. All purchases have been processed and shipped on orders made up until 4.15.16 and refunds made on excess shipping.

Note from shop owner

Last updated on Jun 1, 2016

Thank you for stopping. My store will be on vacation for a few weeks during my move. All purchases have been processed and shipped on orders made up until 4.15.16 and refunds made on excess shipping.

Lisa

Contact shop owner

Lisa

Reviews

Average item review
5 out of 5 stars
(370)
Shanel Marie

Shanel Marie on May 2, 2016

5 out of 5 stars

This was such a great find! Still in great condition for baking or as a great vintage addition to the kitchen. The seller was responsive, fast delivery and pictures of items were depicted accurately.

Shanel Marie

Shanel Marie on May 2, 2016

5 out of 5 stars

I love this enamel pot! It was in great condition and still does the job! Seller was responsive to my questions, speedy delivery and item as depicted.

View all 370 reviews

Shop policies

Last updated on April 22, 2015
Thank you for visiting my shop! Creating and reselling beautiful, quality items is a passion of mine.

Accepted payment methods

  • Accepts Etsy gift cards
Payment
Paypal is my first and preferred choice of payment plan, but I will also accept money orders and personal checks. Please not however if you send a personal check I do wait for it to clear my account prior to shipping the item.

If payment is not received within five (5) days of your commitment to purchase an item I have for sale, I will re-list the item and leave negative feedback with Etsy upon cancellation, but I do my best to reach out to you by email or convo first.
Shipping
I use priority or flat rate shipping as much as possible. For international buyers please convo me if you are interested in an item and I will determine a quote, as the prices can be much higher.
Refunds and Exchanges
I insure glass items prior to shipping and the price is built in. I also package items with care and thought, as well as take pictures of the items as I'm packaging them for documentation with the post office should they break. I know I would hate to have something arrive damaged. Fabric items will be sealed in plastic, often times shrink wrapped, and fragile items will be in padding and bubble wrap. If an item arrives to you broken, please forward me picture documentation. Packing materials should match the photographs of the packing material I documented the items as shiped in.

Refunds on insured items follow the United States Post Office policies and will not be refunded for 30 days, or until the post office approves the claim. Please see current USPS policies regarding this.
Additional policies and FAQs
All sales are final! Vintage items are sold in "as is" condition, and may show age and wear. Many of the items are in nearly pristine like new condition, and will be documented as such. I do my best to take quality photos and document every items descriptions to a tee. Minor wear and scratching will be detailed in photos. If you are unsure of anything please email me in advance prior to committing to buy. Be sure to review the images before purchasing. Refunds will not be made on an item if the information was presented as accurate prior to purchase. Be careful to read and look, as vintage items are usually one of a kind, and have some age to them.

Refund requests need to be made within five (5) days of the items delivery. Refunds will not be made if item is not returned in the state it was purchased. Refunds are only for the amount of the purchase price, not the shipping (unless insured with the USPS. Please see my statement above) I do not refund the cost of additional return shipping.

I do custom orders, so Convo me if you are interested in any item you see in my store. Tote bags can easily transfer to pillows and visa verse so just let me know, but please allow up to three weeks for completion and delivery. I will attempt to give you a timeline for completion prior to taking the order.
Half of the payment will be required up front for any required supplies.

All items are from a smoke free, pet free home.