PointyPaws

Honestly Handmade Jewelry Supplies - 100% For Animals ♡

Texas, United States · 7899 Sales

PointyPaws

Honestly Handmade Jewelry Supplies - 100% For Animals ♡

Texas, United States 7899 Sales On Etsy since 2008

5 out of 5 stars
(3859)

PointyPaws is taking a short break

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Note from shop owner We have closed the shop for a few days while we move our shop buildings to a new location. If you have already submitted an order, we will still be working on that even while closed.

Thank you for looking in. I will be back as soon as possible.

I am checking email as I can.


Nita & Verge

Note from shop owner

Last updated on Aug 25, 2016

We have closed the shop for a few days while we move our shop buildings to a new location. If you have already submitted an order, we will still be working on that even while closed.

Thank you for looking in. I will be back as soon as possible.

I am checking email as I can.


Nita & Verge

Nita PointyPaws

Contact shop owner

Nita PointyPaws

Reviews

Average item review
5 out of 5 stars
(3859)
bluestocking327

bluestocking327 on Aug 28, 2016

5 out of 5 stars

I can't say enough good things about this shop! This ring is wonderfully crafted and works beautifully with the stone. Nita is so friendly and helpful--she provided awesome directions for me so that I could make sure I set the stone correctly in this ring. Shipping was super fast, and the item was carefully packaged. Nita went above and beyond to provide a great product and customer service! And I love knowing that my purchase at her shop helps rescue cats in need. I will definitely be back!

Mila

Mila on Aug 28, 2016

5 out of 5 stars

Wonderful seller! Items are perfect. Thanks.

View all 3859 reviews

Shop policies

Last updated on July 30, 2016
Hi! Welcome to my shop!

My goal is to provide Great Jewelry Supplies at reasonable prices. These will either be destash from my jewelry or handmade silver bits and pieces - because it is fun to make 'em.
I started this with the intention of making supplies like ring blanks that I just could NOT find anywhere. I needed them so I learned to make them and thought I'd offer them to other jewelers on Etsy. Well, now, I am FAR FAR from the only people making them and most of the first ones I was making are offered in commercial jewelry supply houses.

I will consider any custom findings you need made too. Just contact me via Etsy.

I hope you find something you like.

THANK YOU FOR BUYING HANDMADE in USA!

All of the revenue from our sales goes to rescue and shelter unadoptable animals... 100%

Accepted payment methods

  • Accepts Etsy gift cards
  • Money Order
  • Check
Payment
Unlike many sellers, I actually LIKE payments by mail. I will appreciate a quick convo letting me know.

You pay any way that suits you. We are grateful for your business! (We do, however, already have all the little pumpkins we can use.)
Shipping
All items are shipped standard First Class Shipping via USPS unless the exception is noted in the listing. You may select a Priority or Express Shipping Upgrade at checkout. If you are using your mobile phone, the shipping upgrade is not available and you will need to add this listing to your order at the time of purchase and select the shipping upgrade you would like.
www.etsy.com/listing/229090145

Shipping schedule:
Since I custom make most of the things I sell, please allow time for that before I ship. It usually takes about 4 to 7 weekdays to complete rings. Bracelets often take a little longer. I do strive to get them out as soon as possible all year. I make them in the order in which they are purchased. I might not be able to start work on yours immediately. If you have a very tight schedule, please check with me before you buy.

RUSH CHARGE:
In some cases, I can push your order ahead a bit and get it out more quickly without putting other customers behind. There will be a charge for working nights or weekends to get your order in the mail earlier. Please contact us before you purchase so we can decide if I can do it, and what the charge will be.

YOUR ADDRESS:
Please, PLEASE check to be sure your mailing address is right in Etsy. If I forget to reconcile the address with USPS, email you, and change them, you will not get your package and we will both be beside ourselves! - balked - cramped - crimped - defeated - discouraged - crabby -disheartened - embittered - fouled up - hung up - resentful - stonewalled - foiled -stymied - through the mill - discontented - ungratified - unsated - irked - unslaked - driven up the wall - inconsolable - miserable - cranky - ape - bananas - frustrated - disappointed - thwarted
So let's not do that.

My first choice is USPS First Class Mail - Package.
If it gets quite heavy, Priority Mail is more reasonable and I will certainly use a flat rate box if it will save you $.

Shipping FEES: My shipping fees sometimes include some of the packaging cost and PayPal/Seller fees as well as shipping. All of these are always a guess. If I have undercharged you - Glory! those sorts of surprises are fun aren't they? If I overcharged you - do let me know! I try to keep an eye on it and make refunds but can easily miss them.


INTERNATIONAL SHIPPING:
as of 1/27/2013, we have changed the way we ship international packages. USPS has changed it's fees (still reasonable for carrying a package over the ocean half way around the world). We have changed our shipping charges accordingly.
Your package will be shipped with an Etsy label which is a little easier to watch for delivery. It does not allow me to change the customs form to Gift or change the amount of the purchase. We are not responsible for any of your customs fees or other taxes, etc on your end.

I can insure some international packages now that were not insurable before.
If you would like to insure your package, just let us know and we will tell you the charge for that.

We have started to send a few flat items as letters so they will cost less. These will not be trackable or insurable. You must accept responsibility for the item if it is lost.
The ones that have this will be shipped for under $3 and there should be a note included in the listing about it as well. Since it is actually easier for me to ship it with the full shipping and label, PLEASE do let me know and I will change it.

Please note that I don't know your country's shipping fees or taxes. We will not be responsible for paying them and I hope you will look them up before you purchase.
Please let me know if there is anything I can do to help you with this.


LOST PACKAGE:
We are not responsible for uninsured packages lost in the mail unless we have not addressed it as you have shown it in Etsy. (or, in some special cases, as you have requested)

INSURANCE:
If you want insurance on your package, please just let me know before you make your purchase and I will add the insurance to your listing or create a secondary listing for it.
We DO encourage insurance.
I have made a listing to upgrade your purchase to include insurance:
https://www.etsy.com/listing/124102149/insurance-shipping-upgrade-international
please search this shop for "Upgrade" and select the insurance upgrade.


So you will know:
We are in the country and our post office is a 20 mile round trip from us. We don't like to go everyday. International packages must be taken to the post office.
Our post office closes it's doors around midday on Friday and reopens on Monday. This means your package will not leave my town from Friday to Monday.

I truly do all I can to make this transparent to my buyers and I hope it does not inconvenience any one of you!
Refunds and Exchanges
If you are not happy, I am not happy!

On the other hand, if your package is lost in the mail and you have not insured it, I can no longer be responsible for the replacement. I do put delivery confirmation on the US packages I send. International packages are often not fully trackable past my mailing them. I will have the customs form number on my receipt for mailing the package, but that is really all. In order to track it beyond that, it has to be shipped priority express and insured or by other even more expensive methods. I have been very fortunate so far with my international packages. Only two lost in all the years... so far. Do request insurance if you think you MIGHT need it. :)
UPDATE: USPS has improved this.

I will NOT accept return of used or damaged merchandise.

PLEASE do not buy a large order of handmade things without buying a sample first. I am pretty sure it would hurt my feelings if you returned a whole bunch of them because they were not what you really expected they would be.

CUSTOM WORK:
PLEASE PLEASE do not have me make CUSTOM items for you and then return them because they are not well received by your customers, etc. Your designs and customizations may not be things I will want to try to resell in my shop. At the very best, I will need to develop new listings and explain that this is not a standard piece and that it is only for _n__ many of them. At worst, It will spend the rest of forever in the Can't-Sell drawer in the shop.

I do love custom work. It is frequently more interesting and more fun that standard pieces. I enjoy working to help you realize something dreamed up and stored in your head! It is rewarding. I just don't want it back later. :)

Some buyers are uncertain about the difference between "custom" and "standard".
Some standard listed items can be considered custom as far as being able to sell it again is concerned. You know, if you wear a size 2 ring and request a 10mm prong setting on it - that is clearly not as likely to resell as a size 7 with a 5mm setting might. - see what I mean? So, here, I ask that you use sound judgement about returns. I have tried to make my listings more versatile and easier to order from so "standard" could get kind of hazy in there. I think it is safe to say that if it is in a listing you can just click and buy from, and the ring size is somewhere between about 6 and 8, it is just a "standard" piece.

OOPS!
Any item that I make wrong is fully returnable for replacement anytime!

Things that are not custom made ~ (single items and samples )
If I should send you a wrong item or size or if there is something clearly wrong with a piece, please do send it back for replacement or refund! We will be happy to refund the entire amount, or send you a replacement (we would pay the postage too in such a case.)

STANDARD ITEMS:
If you find that you have changed your mind, found that is not the standard you expected or that you just decide you would rather have the money, do return the item for refund. You will be responsible for all postage and the fees. No other return charges are added to standard stock items like adjustable ring blanks, etc. (on some other returns, there may be a 15% restock fee)

RETURNS:
The return address on the envelope/box we mail to you is the address you should use.
Please pack the item securely and return it in the condition in which it was received. I recommend using a box with cotton or foam for the item - then put that into a bubble envelope. I will no longer refund on items that are damaged in the mail. ( Too many times, someone has sent a ring back for resizing and put it in an envelope like a letter. It comes to us mangled and flattened.)

Please be sure the postage is paid. (it is a long trip in to the post office to pick up a package what has inadequate postage and it costs far more than the full postage will be on most packages.) I will not accept packages with postage due.

We expect that you would not return an item that has been worn/used. Partially used solder or wire will not be accepted for return.
Please do discuss any return before mailing it.

Any item lost in the mail on it's way back to us will be your responsibility, so it would be good to add tracking/insurance.

Please contact me to let me know what, when, why.

My mail does not come directly to me. Please include a note with your
Name
Username
reason for the return ( resize, replace, refund, etc)
Exactly what you want done (give the size you want or other specs) EVEN if we have talked about it in messages.
Packages that do not include the note will end up on a shelf.

------------------------------------------Now-------------------------------------
All that said - if you have a ring that breaks in a soldered joint, for example, 2 days, 2 years, 2 decades after you bought it, please do let me replace it or repair it for you!!! There would never be a charge for that kind of thing!

If you still have questions about the return policy, please contact me.
___________________________________________________________

Criminy! That was a lot of chatter to try to cover so little!
Additional policies and FAQs
I love custom orders!
Info that would be great is:
What is your target date? Are there any deviations from the norm that you will need (like different size, shape, color).

Here is a little bit of a ring size chart. It is quite incomplete, but may give you a better guess about conversions:

inside mm..... size US.... size UK
diameter...... number..... letter
.. 14.1 ............ 3 ........... F
.. 14.9 ............ 4 ........... H
.. 15.7 ............ 5 ........... J 1/2
.. 16.5 ............ 6 ........... L 1/2
.. 16.7 ............ 6.25 ........ M
.. 17.3 ............ 7 ........... N 1/2
.. 17.5 ............ 7.25 ........ O
.. 18.1 ............ 8 ........... P 1/2
.. 18.9 ............ 9 ........... R 1/2
.. 19.8 ........... 10 ........... T 1/2
.. 20.6 ........... 11 ........... V 1/2
.. 21.4 ........... 12 ........... X 1/2
.. 23 ....... ...... 14 ........... Z3

Thank you so much for wading through all of this!
Nita