PolkaDotPrintsInc is taking a short break
Reviews
-
Kristen on Jul 13, 2022
1 out of 5 starsItem never shipped even after messaging a month later and asking and being told it would be shipped “tomorrow”. 2 months later it had never shipped. I see others posted their similar stories, and it’s always a different excuse. I got told her child was injured. Do not trust this, thankfully Etsy team is amazing and I got a full refund.
-
Ashley on Feb 13, 2022
1 out of 5 starsI have ordered bibs before from this seller and LOVED them. I ordered some again and Never received my order. I contacted the seller a few times and never heard back. I canceled my order and received a full refund.
-
-
Lindsay on May 6, 2021
5 out of 5 starsI love my bibs! They were finished and shipped out to me within a day of ordering them! The seller is also quick to reply to emails. An overall amazing experience!
-
kirksey28 on Sep 4, 2020
1 out of 5 starsI order on July 14th and after 7 weeks of waiting for this special gift for my newborn grandson, I am deeply saddened, disappointed and disheartened to report that I never received it, even though I was told it was shipping on Aug 10th. I am a patient person and very understanding, if Amanda would have just communicated with me, but my last three messages to her asking for an update went unanswered. On Sept 2nd, Etsy had to intervene and refund my money. I wish it had worked out because these are so adorable.
Amanda responded on Oct 3, 2020
I understand the disappointment about this elephant. I unfortunately had a death in our family and was not with my laptop to access my Etsy account. You were refunded from my account, so I did not receive any payment. I am not home and able to fulfill this order for you with a deep discount if you would still like. Once again I apologize as we did not expect my family member to be murdered. I am fulfilling orders again now though. Amanda-Owner
-
-
Sharon on May 5, 2020
5 out of 5 starsThe embroidered elephant came out perfect. The embroidery is extremely well done and looks amazing. We also got it faster than expected. I could not be happier.
-
Brittany on Dec 20, 2019
4 out of 5 starsThe elephant is super soft and adorable and made it to its destination on time. Only problem I have with the product is that the weight was supposed to be 1 pound 15 ounces and it says “1 pounds”.
-
Polka-Dot Prints Inc. how we started...
Shop members
-
Amanda Thompson
Owner
Hello, I am Amanda Thompson! I am the owner of my small business, Polka-Dot Prints Inc. I am the only employee of my business so all business will be handled directly through me! I am a Marine Veteran, Marine wife, and mom to three young kids!
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Care instructions
Wash inside out on delicate and hang to dry for any garments purchased. Do not iron vinyl shirts, ironing appliquéd or embroidered shirts is best done inside out.
Cups with vinyl do not put in the dishwasher or allow to soak in the sink. Do not scrub heavily either. Only hand wash gently or you run the risk of removing the vinyl.
Gift wrapping and packaging
Almost all packages will be mailed in a polymailer with a clear bag inside to protect your item(s). Please do NOT cut open the package, if you choose to cut it open you may cut your item. Rather tear it open with your hands to avoid ruining your item(s).
We are not responsible for refunding, returning or discounting any items you ruin due to cutting the package. We take pictures before we send our items and know the condition they were in when they were mailed out.
Will you guarantee a certain date for delivery?
The only way we can guarantee a certain date for delivery is with the express shipment via USPS which is $25.00 minimum depending on your order.
Even when I select USPS 2-day priority mail that does not guarantee it will arrive in 2 days, I will ensure it is mailed on my end but I have zero control over the postal service once it leaves my hands.
To ensure you get your item(s) by the date needing please make sure you order well in advanced; we recommend ordering 3-4 weeks before needing the item.