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PonyChopsShop

London, United Kingdom · 214 Sales

PonyChopsShop

London, United Kingdom 214 Sales On Etsy since 2010

0 out of 5 stars
(73)

Announcement   Please check out my website for offers, giveaways and news: www.ponychops.co.uk

Announcement

Please check out my website for offers, giveaways and news: www.ponychops.co.uk

Pony Chops

Contact shop owner

Pony Chops

Reviews

No reviews in the last year
Debbieharry

Debbieharry on Jan 20, 2015

5 out of 5 stars

Chantal did an amazing job with our wedding invitations and was flexible and timely.

Kate Penny

Kate Penny on Jun 10, 2014

5 out of 5 stars

This was for my best friend's birthday and it was perfect! Shipped fast too! Thanks again :D

ChrystinaMarie

ChrystinaMarie on Jun 5, 2014

5 out of 5 stars

Very cute. Thanks! Would buy from again.

View all 73 reviews

About

How to place a custom order & Price list

Have you ever wanted a pair of shoes painted just for you? A pair that no one else in the world will own? Do you want a completely customised present for that special someone? Then PonyChops is the right place for you!
Here we specialise in completely customised shoes & Russian Dolls.

My price list:

Custom stilettos: £145 + p&p
Custom Vans or Converses: £155 + p&p
To send me your own pair of shoes to be painted: £110 + p&p

I often get asked how to place a custom order, so here's a few tips to help you on your way:

Have a look at my personalised shoe listings and decide which style of shoes you'd like. Feel free to message me to confirm any queries such as sizing, design etc. I'm more than happy to talk through any ideas you have before you purchase.

Once you've purchased the custom shoes/Russian Dolls send me a message confirming your shoe size, letting me know of any themes, colours or ideas you'd like included in the shoes. You're welcome to send as many reference pictures as you like.

When your shoes/Russian Dolls are paid for and the design is decided up it can take up to 3 weeks before they're ready to send to their new home.

I send all shoes Air sure and tracked, so you can be assured they are travelling to you in the safest hands.

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Shop members

  • Chantal

    Owner, Maker, Designer, Curator, Shoe Painter Extraordinaire

    Hey, I'm Chantal! I'm the owner of PonyChops. I have been passionate about shoes and fashion my whole life, which has inspired me to open my own online shoe shop! I'm a vegan, a hair dye addict and slightly obsessed with poodles.

Shop policies

Last updated on September 4, 2013
!!!PLEASE NOTE ALL CUSTOM ORDERS IN SEPTEMBER WILL HAVE UP TO A 6 WEEK WAITING TIME BEFORE I CAN POST THEM AS I'M MOVING HOUSE AND STARTING UNI!!! This does not apply to none custom orders..

I can do almost any theme and colour scheme of shoes, russian dolls, illustrations and invitations. The crazier the better!

All custom items are made to order. Please allow 3-4 weeks for items to be ready for shipping unless otherwise agreed or stated.

Have an idea that isn't listed in the shop? Contact me! I love new and different projects to work on.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
Credit or Debit card payments through Etsy or Paypal only.

After purchasing a custom item you have 48 hours to cancel your purchase for a full refund.
Shipping
All UK orders are shipped first class and tracked and should take 1-2 business days once the item is posted.

Everywhere else I ship each item airsure. Delivery usually takes up to 2 weeks in the US, Canada and Australia. And up to 10 days within Europe
Refunds and Exchanges
Loss or damage during shipping:
All custom shoes and russian dolls are insured. Please contact me straight away if your item is damaged when you receive it. In cases of the item being lost you get a full refund and I file an insurance claim for the item.

Sizing:
Make sure you order the correct size for you.
It is your responsibility to make sure the shoes are the correct sizing for you. All of my shoes listed are sized according to size conversion charts. I can measure shoes for you before purchasing/painting to ensure they are the correct size for you.
If shoes arrive and they do not fit I can not provide a refund.

Please read my Terms & Conditions before ordering: http://pony-chops.blogspot.co.uk/p/terms-and-conditions.html
Additional policies and FAQs
All Shoes and Russian Dolls are lovingly hand painted and sealed with great quality products.

The paint on my shoes is waterproof, however your shoes are a work of art so please take good care of them and try and refrain from jumping around in mud and puddles!

You can gently clean them using a damp cloth.