Announcement Please check out my website for offers, giveaways and news: www.ponychops.co.uk
Please check out my website for offers, giveaways and news: www.ponychops.co.uk
How to place a custom order & Price list
Have you ever wanted a pair of shoes painted just for you? A pair that no one else in the world will own? Do you want a completely customised present for that special someone? Then PonyChops is the right place for you!
Here we specialise in completely customised shoes & Russian Dolls.
My price list:
Custom stilettos: £145 + p&p
Custom Vans or Converses: £155 + p&p
To send me your own pair of shoes to be painted: £110 + p&p
I often get asked how to place a custom order, so here's a few tips to help you on your way:
Have a look at my personalised shoe listings and decide which style of shoes you'd like. Feel free to message me to confirm any queries such as sizing, design etc. I'm more than happy to talk through any ideas you have before you purchase.
Once you've purchased the custom shoes/Russian Dolls send me a message confirming your shoe size, letting me know of any themes, colours or ideas you'd like included in the shoes. You're welcome to send as many reference pictures as you like.
When your shoes/Russian Dolls are paid for and the design is decided up it can take up to 3 weeks before they're ready to send to their new home.
I send all shoes Air sure and tracked, so you can be assured they are travelling to you in the safest hands.
Owner, Maker, Designer, Curator, Shoe Painter Extraordinaire
Hey, I'm Chantal! I'm the owner of PonyChops. I have been passionate about shoes and fashion my whole life, which has inspired me to open my own online shoe shop! I'm a vegan, a hair dye addict and slightly obsessed with poodles.
I can do almost any theme and colour scheme of shoes, russian dolls, illustrations and invitations. The crazier the better!
All custom items are made to order. Please allow 3-4 weeks for items to be ready for shipping unless otherwise agreed or stated.
Have an idea that isn't listed in the shop? Contact me! I love new and different projects to work on.
Accepted payment methods
After purchasing a custom item you have 48 hours to cancel your purchase for a full refund.
Everywhere else I ship each item airsure. Delivery usually takes up to 2 weeks in the US, Canada and Australia. And up to 10 days within Europe
Refunds and Exchanges
All custom shoes and russian dolls are insured. Please contact me straight away if your item is damaged when you receive it. In cases of the item being lost you get a full refund and I file an insurance claim for the item.
Make sure you order the correct size for you.
It is your responsibility to make sure the shoes are the correct sizing for you. All of my shoes listed are sized according to size conversion charts. I can measure shoes for you before purchasing/painting to ensure they are the correct size for you.
If shoes arrive and they do not fit I can not provide a refund.
Please read my Terms & Conditions before ordering: http://pony-chops.blogspot.co.uk/p/terms-and-conditions.html
Additional policies and FAQs
The paint on my shoes is waterproof, however your shoes are a work of art so please take good care of them and try and refrain from jumping around in mud and puddles!
You can gently clean them using a damp cloth.