The Poor Little Butterfly
PoorLittleButterfly's Shop Policies
Thank you for taking an interest in our shop. We are pleased to be sellers on Etsy and hope you enjoy our items.
The Poor Little Butterfly is a shop where you can find handcrafted items for your home and wedding. We have always enjoyed the time and love that was put into the old and the new, and want to share our love of those items.
Your business is appreciated. We accept PayPal payments and Etsy Direct payments.
Please note, items will ship once payment has been received. Shipments are typically made within 2-3 business days from the time the payment is processed.
We will ship the item(s) to the shipment address on the Etsy invoice, not to the PayPal address. Please make sure your address on the Etsy invoice is accurate/current, and is the one you would like the merchandise shipped to.
Products are shipped via USPS First Class. Currently, we ship to U.S. addresses only.
Shipping also includes insurance on the package via USPS.
We are not liable for orders undelivered by your postal carrier, where we provide proof of shipment.
Refunds and Exchanges
All sales are final. We work hard to ensure your happiness with each product.
If you have questions or concerns regarding a product or order, please contact Caroline through Etsy convo via the contact PoorLittleButterfly link in the left hand column of this page, prior to leaving feedback here, so that we may have the opportunity to assist you and address your concerns.
Additional Policies and FAQs
We try to describe each listing as accurately as possible. Please read the listing to see if it accurately matches your need. If you need further information, please feel free to contact Caroline.
Last Updated March 8, 2015