Becky Dunham on Jun 30, 2015
We are very happy with our Scripture Wall Decal. We received many complements from family and friends. It's a great reminder to enjoy our meals with gratitude. It arrived on time. Thank so much.
Lacey Dhyse on Nov 22, 2014
Great piece!! Smooth transaction! Love it.
Ashley Harman on Sep 9, 2014
Great product love the design.
Accepted payment methods
Your design is cut to order after payment has been completed. I generally ship regular orders out in 3-5 business days, but I'm human and occasionally a sick child or other family business may create a slightly longer turnaround. I appreciate your understanding and welcome you to contact me if this creates a problem for you.
If you experience a delay beyond this time frame, please check your Etsy conversations and/or e-mail for a message from me. Processing your order may have been delayed due to the absence of color or personalization information when you placed your order. I try to make contact immediately, and typically wait 1 week after contact is attempted before cutting the design as stated in the listing and shipping it out.
Customization and custom designs may take a bit longer then the typical 3-5 day turnaround.
Order cancellation - If for some reason you need to cancel your order, it is recommended that you do so immediately after placing the order, as all orders are sent to processing within 24 hours of order placement. An order may not be cancelled once it has been sent to processing, and absolutely no order may be cancelled 24 hours or more after order purchase. We will do our best to catch an order as soon as a cancellation request is made. However, regardless of when the order was placed, if it has already been sent to processing, it will not be cancelled.
Unfortunately, when it comes to shipping, items can be lost or damaged. Pop Vinyl Studio ensures that your item is taken to the post office in pristine condition and in a timely manner. Once it enters the USPS system, I am no longer responsible for it's condition or arrival. I have yet to have an order lost or damaged in transit. However, if you are concerned about this, I encourage you to convo me about adding insurance on your order.
Please be aware that I am located in the US, and that your package will have to go through US Customs before it gets to you. This can cause additional delays of up to several weeks or more. Please understand that Pop Vinyl Studio is not responsible for shipping delays, and does not offer refunds for delayed shipments. If after 6 weeks your decal is still shown as undelivered via the tracking feature on the USPS website, we will happily recut the same design, in the same colors and with the same personalization details, and ship to you via USPS First Class at no charge to you.
Refunds and Exchanges
*Does not include custom designs or personalized items. All sales final on customs and designs with personalization, as well as designs that have been altered in any way from their original shipped state. Please understand that Pop Vinyl Studio is not responsible for application difficulties or poor results. Decals are intended to be applied immediately, and no refunds or exchanges will be given for any reason for any decal beyond 30 days of purchase.
Additional policies and FAQs
A. I am happy to send you a sample swatch of any color(s), at no cost to you. I want to make sure you get what you want.
Q. Are decals safe to apply on or above baby cribs?
A. If your baby/infant/toddler can reach the decals, then no, they are not safe. Just as a small sticker or piece of paper could pose a choking hazard, so could any piece of the decal, if the child were able to pull part of it down. But as long as the decal is applied well to a clean wall so that it sticks tightly and will not fall off, and as long as the child cannot reach it to pull it down, it should be safe. But please, use your best judgment! Children under 3 should not ever be unattended with any small objects.
Q. I need something easy to install. How hard are you going to make me work applying your decal?
A. My decals are fairly easy to apply, and I include hassle free, step-by-step instructions with every order.
Q. Are your decals reusable?
A. No. Once you remove them they are trash. I'm always happy to design something new for you!
Q. Will your decals work on textured walls?
A. Yes, though you will see the texture, as if the design were painted on.
Q. What if I want a design in a color not pictured?
A. Simply convo me. I can likely get it.
Q. How hard is it to remove your decals?
A. It's super easy. Most designs can be lifted off from an edge and peeled away. If the design seems more adhered, simply warm the area with a hair dryer. Removing is a snap.
Q. I want to change something about one of your designs before I order. Is this possible?
A. Absolutely! Whether it's bigger, smaller, personalized or not, I can do almost unlimited changing for your satisfaction. Convo me with details.
Q. With all the choices for surface decals out there, why should I pick yours?
A. Integrity in business. YOU are my priority. Originality in design. I love what I do, and believe it comes through in my work and the effort I extend to my customers. Plus, my free shipping and freebie with every order are unbeatable!