PoppyHartDesign

Vine Crowns, Hair Wreaths and Jewellery

Istanbul, Turkey · 174 Sales

PoppyHartDesign

Vine Crowns, Hair Wreaths and Jewellery

Istanbul, Turkey 174 Sales On Etsy since 2010

0 out of 5 stars
(33)

PoppyHartDesign is taking a short break

Loading

Note from shop owner Shop is on vacation until further notice.

Note from shop owner

Last updated on Jan 10, 2017

Shop is on vacation until further notice.

Lisa Borland

Contact shop owner

Lisa Borland

Reviews

No reviews in the last year
Ire Jimenez

Ire Jimenez on Jan 24, 2015

1 out of 5 stars

I paid for a crown the 5th december... I am still waiting for it. Don't buy from her, she is not serious and she doesn't refund the money or answers the e-mails. So frustating. Don't waist your time. 11-2-15 She didn't answered me or Etsy when I ask for help. Finally Etsy refunded my money.

Lisa

Lisa responded on Feb 16, 2015

I'm so sorry for this transaction. I've been really ill and in and out of hospital recently, and so I've not been able to deal with things in time. I'm really sorry for the inconvenience. I understand Etsy have now refunded the money to you and I hope you manage to find something else for your wedding.

Fiona

Fiona on Jan 6, 2015

1 out of 5 stars

Sad to leave first one-star review. I placed my order on Oct 10, but the item was never marked as shipped and I didn't get any communication until I opened a case over a month later on Nov 13. The seller then replied, telling me she had been in the hospital and could still ship if I wanted. I said I understood and yes, please, but since the money-back/review time was going to expire, could she refund me so I could buy the item again. She agreed and cancelled. I didn't hear from her then for another week, when she finally relisted. Next time I heard from her, she was cancelling the new transaction, saying that the item had been returned to her in Istanbul at the Turkish border, and I would not receive the item before Christmas. It wasn't a gift. I still wanted it, but she never gave me the chance to say. Worst.

Lisa

Lisa responded on Jan 16, 2015

I'm so sorry about this order. I completely understand your frustration and I'm sorry for the poor service.

Sophie Grubb

Sophie Grubb on Jul 30, 2014

5 out of 5 stars

I think its Beautiful!!! Its Everything I expected and it came very quickly. I cant wait to wear it on my wedding day!!

View all 33 reviews

About

Gorgeous Hair Adornments and Jewelry

Lisa Borland started Poppy Hart Design as she wanted to create a new line of ready to wear, every day jewelry to complement her bridal hair adornment and jewelry line at Adorabubble Jewellery.

She began making jewelry and then branched into bridal tiaras in 2006. After moving to Turkey in 2010, she branched out into the costume jewelry and vine crown market.

A romantic at heart, Lisa loves relaxed, bohemian style and loves to be surrounded by pretty things.

In 2016 she began a partnership with her former flatmate and awesome friend, Fe Gomes, who has oodles of business experience in the bridal industry. Together with Fe, Lisa plans to re-boot the business with new designs for the last quarter of 2016 and leading out into 2017. Their sister store, AdorabubbleJewellery, recently changed name to BespokeBridalTiaras, which will also undergo a re-branding and introduce new styles to be launched in 2017.

Fe and Lisa have a wonderful friendship and will work hard together to build a successful business, doing what they love. World domination would be awesome, but making brides and other clients happy is the basis of the business.

Tweet

Shop members

  • Lisa Borland

    Owner, Maker, Designer

    Lisa Borland, born and bred in Scotland, now living in Istanbul, Turkey. Fiercely creative and passionate about creating beautiful things by hand.

  • Fe Gomes

    Marketer, Customer Service, International Consultant

    Fe Gomes, born in Rio, Brazil, now living in Istanbul, Turkey. Organizer extraordinaire with years of experience in the retail and wedding industry.

Shop policies

Last updated on October 22, 2014
Poppy Hart Design is my costume jewelry and hair accessory collection. I love working with Swarovski crystals, freshwater pearls and lucite flower cabochons in my flower necklaces, chunky beaded bracelets, cabochon earrings and crystal dangle earrings. I also specialise in hand cut and singed fabric flower combs and floral bobby pins.

I've been designing jewelry for over five years and design bridal tiaras, hair accessories and jewelry for my other store http://www.adorabubblejewellery.etsy.com

Please Note:
* All of my items are ready to ship unless otherwise stated.
* Items are shipped from Turkey and are sent by PTT (Turkish Postal Service). Due to lengthy delays in items arriving internationally, I now send all my items via registered post, which has increased the cost slightly.
* Sending items internationally can take between 10 days and three weeks from dispatch, so please take that into consideration before ordering.

Custom Orders

I love making custom items, so please contact me if you have something specific in mind or if you require multiples of an item.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
* Poppy Hart Design accepts payments by Paypal.
* Please pay within two days of agreeing to pay.
* If you want to buy something but do not have the funds, please ask me to reserve the item for you. We will then agree terms of the reservation, including the deadline for payment.
* If you need to cancel your order please contact me first to discuss.
Shipping
All items are shipped from Turkey. I send them by PTT which is the Turkish Postal Service. I now send my items via Turkish Registered Post, which is a flat fee of $3.50.

Once dispatched, it can take between 10 days and three weeks for items to arrive in the destination country.

There may be delays at customs, for which I cannot be held responsible.

The buyer is responsible for any customs charges or tax incurred when the item arrives in their country.
Refunds and Exchanges
* In the unlikely event that your item arrives damaged or does not fit, please contact me as soon as possible to discuss whether a full refund is required or if a replacement or adjustment is required. You must then return the item to me within 14 days of receipt. Your account will then be refunded.
* Unless damaged or faulty on receipt, I cannot accept returns of earrings.
Additional policies and FAQs
* I take pride in customer service and I try to ensure every transaction is as smooth and quick as possible. In the event that something goes wrong, please convo me to discuss and I will do my best to resolve the issue for you.

* If you would like a custom order or to discuss wholesale and consignment terms, please convo me and I will be happy to help you.

Once terms are agreed, a custom order will be set up for you.