Ire Jimenez on Jan 24, 2015
I paid for a crown the 5th december... I am still waiting for it. Don't buy from her, she is not serious and she doesn't refund the money or answers the e-mails. So frustating. Don't waist your time. 11-2-15 She didn't answered me or Etsy when I ask for help. Finally Etsy refunded my money.
Lisa responded on Feb 16, 2015
I'm so sorry for this transaction. I've been really ill and in and out of hospital recently, and so I've not been able to deal with things in time. I'm really sorry for the inconvenience. I understand Etsy have now refunded the money to you and I hope you manage to find something else for your wedding.
Fiona on Jan 6, 2015
Sad to leave first one-star review. I placed my order on Oct 10, but the item was never marked as shipped and I didn't get any communication until I opened a case over a month later on Nov 13. The seller then replied, telling me she had been in the hospital and could still ship if I wanted. I said I understood and yes, please, but since the money-back/review time was going to expire, could she refund me so I could buy the item again. She agreed and cancelled. I didn't hear from her then for another week, when she finally relisted. Next time I heard from her, she was cancelling the new transaction, saying that the item had been returned to her in Istanbul at the Turkish border, and I would not receive the item before Christmas. It wasn't a gift. I still wanted it, but she never gave me the chance to say. Worst.
Lisa responded on Jan 16, 2015
I'm so sorry about this order. I completely understand your frustration and I'm sorry for the poor service.
Sophie Grubb on Jul 30, 2014
I think its Beautiful!!! Its Everything I expected and it came very quickly. I cant wait to wear it on my wedding day!!
Gorgeous Hair Adornments and Jewelry
Lisa Borland started Poppy Hart Design as she wanted to create a new line of ready to wear, every day jewelry to complement her bridal hair adornment and jewelry line at Adorabubble Jewellery.
She began making jewelry and then branched into bridal tiaras in 2006. After moving to Turkey in 2010, she branched out into the costume jewelry and vine crown market.
A romantic at heart, Lisa loves relaxed, bohemian style and loves to be surrounded by pretty things.
In 2016 she began a partnership with her former flatmate and awesome friend, Fe Gomes, who has oodles of business experience in the bridal industry. Together with Fe, Lisa plans to re-boot the business with new designs for the last quarter of 2016 and leading out into 2017. Their sister store, AdorabubbleJewellery, recently changed name to BespokeBridalTiaras, which will also undergo a re-branding and introduce new styles to be launched in 2017.
Fe and Lisa have a wonderful friendship and will work hard together to build a successful business, doing what they love. World domination would be awesome, but making brides and other clients happy is the basis of the business.
Owner, Maker, Designer
Lisa Borland, born and bred in Scotland, now living in Istanbul, Turkey. Fiercely creative and passionate about creating beautiful things by hand.
Marketer, Customer Service, International Consultant
Fe Gomes, born in Rio, Brazil, now living in Istanbul, Turkey. Organizer extraordinaire with years of experience in the retail and wedding industry.
I've been designing jewelry for over five years and design bridal tiaras, hair accessories and jewelry for my other store http://www.adorabubblejewellery.etsy.com
* All of my items are ready to ship unless otherwise stated.
* Items are shipped from Turkey and are sent by PTT (Turkish Postal Service). Due to lengthy delays in items arriving internationally, I now send all my items via registered post, which has increased the cost slightly.
* Sending items internationally can take between 10 days and three weeks from dispatch, so please take that into consideration before ordering.
I love making custom items, so please contact me if you have something specific in mind or if you require multiples of an item.
Accepted payment methods
- Accepts Etsy gift cards
* Please pay within two days of agreeing to pay.
* If you want to buy something but do not have the funds, please ask me to reserve the item for you. We will then agree terms of the reservation, including the deadline for payment.
* If you need to cancel your order please contact me first to discuss.
Once dispatched, it can take between 10 days and three weeks for items to arrive in the destination country.
There may be delays at customs, for which I cannot be held responsible.
The buyer is responsible for any customs charges or tax incurred when the item arrives in their country.
Refunds and Exchanges
* Unless damaged or faulty on receipt, I cannot accept returns of earrings.
Additional policies and FAQs
* If you would like a custom order or to discuss wholesale and consignment terms, please convo me and I will be happy to help you.
Once terms are agreed, a custom order will be set up for you.