PortlandLeather

Portland Leather Goods -- Handmade in Oregon

Portland, Oregon 127487 Sales On Etsy since 2014

5 out of 5 stars (22215)

PortlandLeather

Portland Leather Goods -- Handmade in Oregon

Portland, Oregon | 127487 Sales

Portland Leather Goods Team

Contact shop owner

Portland Leather Goods Team

Announcement    Read below for answers to our most frequently asked questions :)

Kind and prompt customer service is important to us. Our goal is to answer every message within 1-2 business days. Thank you so much for your patience!

Please refrain from sending more than one message if you have not heard back from us!
We answer messages in order from oldest to newest, so sending a second message in the same thread means your message is moved to the back of the inbox.

To track when your order is expected to ship, simply find the date to the right of your receipt under the Purchases & Reviews tab.

We primarily ship with USPS Priority Mail and automatically provide tracking numbers on every order. Good things do take time. Every order requires time for production. Items are handmade-to-order, just for you! Check current production time & shipping options under the Shipping tab. Please note we do not currently offer international shipping.

Thank you so very much for supporting our shop!

With Kindness,
The Portland Leather Goods Team

Announcement

Last updated on Nov 4, 2019

Read below for answers to our most frequently asked questions :)

Kind and prompt customer service is important to us. Our goal is to answer every message within 1-2 business days. Thank you so much for your patience!

Please refrain from sending more than one message if you have not heard back from us!
We answer messages in order from oldest to newest, so sending a second message in the same thread means your message is moved to the back of the inbox.

To track when your order is expected to ship, simply find the date to the right of your receipt under the Purchases & Reviews tab.

We primarily ship with USPS Priority Mail and automatically provide tracking numbers on every order. Good things do take time. Every order requires time for production. Items are handmade-to-order, just for you! Check current production time & shipping options under the Shipping tab. Please note we do not currently offer international shipping.

Thank you so very much for supporting our shop!

With Kindness,
The Portland Leather Goods Team

Reviews

Average item review
5 out of 5 stars
(22215)
See reviews that mention:
quality 5498 shipping 2341 customer service 1488

About PortlandLeather

Sales 127,487
On Etsy since 2014

Shop policies

More information

Last updated on Sep 13, 2019
Frequently asked questions
How Long Will It Take To Receive My Order?

Items are made to order, just for you. Check current production time & shipping options under the Shipping tab in each listing.

Please note that international shipping times and tracking data vary for each country. While estimated shipping time for all countries is 6-10 days, delays do sometimes happen so we cannot guarantee delivery dates. Thanks for understanding!

Upgraded Priority Express Shipping available at checkout! Priority Express Delivery is 1-2 days in the US or 3-5 days internationally. Please note that Express shipping does not shorten production time.

Want Us To Gift Wrap This For You?

You've done your work in choosing the perfect gift. We'll take care of the rest. To order our gift wrapping service, follow the link below:
http://etsy.me/2cLVzq0

Since our items are often gifted, we’ll never include inventory sheets or receipts in the package.

I Live in Portland. Can I Pick-Up Locally?

We offer Local Pickup at our SE Portland Workshop M-F from 9am-5pm. If you’d like to pick your order up in person, request “Local Pickup” at checkout. A member of our team will write to you when your item is ready, and we’ll refund your shipping charges and mark your order as “shipped” when you stop by. Our workshop is not open to the public, but someone will bring your order down to you!

Additional Shipping Information

We ship all Leather Totes and orders valued over $250 with Signature Confirmation. This extra precaution helps ensure that your items arrive safely to you.

Please note that USPS cannot leave your package if there is no person to sign. You may want to have your items delivered to your place of work or a post office box. If you're not available at the time of delivery, not to worry! USPS provides the option to schedule a time for re-delivery or you can pick the package up from USPS directly.

Hours of operation?

Our team is scheduled weekdays from 9am to 5pm PST, with weekends off. Please be patient while waiting for a response to weekend messages. We will try to get back to you as quickly as possible once we're back in the workshop on Monday.