Prairie Empire Jewelry
PrairieEmpire's Shop Policies
Welcome to Prairie Empire! I am a one-person designer and jewelry maker. My jewelry is inspired by natural elements, such as stone, wood, and metal.
I love custom orders! Just send me a message and I will be happy to work with you. Have a great day and thanks for visiting the shop!
I accept Paypal and payment through Etsy.
For ready to ship orders, I ship within 1-3 business days after payment is received.
For made to order items, please allow 3-7 days before the order is shipped. Thanks!
Domestic orders are shipped via USPS First Class. All items are shipped in a small cardboard box. Each piece is carefully wrapped to ensure safe delivery.
Free delivery confirmation on all packages shipped to the U.S.
If you would like package insurance, please let me know and I will adjust the shipping price accordingly.
International orders are shipped via USPS First Class in a small box. Please note that international buyers are responsible for any and all duties and customs charges that may be incurred.
If you require expedited shipping, please contact me prior to placing your order and I will adjust the shipping price accordingly.
Refunds and Exchanges
I work hard to ensure the quality of my shop items.
If you are dissatisfied with your purchase, please let me know within 10 days of receiving your purchase, and we will work something out.
If your items arrived damaged, please contact me as soon as possible.
No refunds on custom orders and sale items.
Additional Policies and FAQs
All of my jewelry is handmade, so each item is unique.
Last Updated September 5, 2014