DIY Embroidery Kits and Handcrafted Journals
PrairieGarden's Shop Policies
Thank you for visiting Prairie Garden!
I want you to feel comfortable in my store and do let me know if you have any questions. Below are my policies and I’ve to put together guidelines that make sense for everyone.
I am set up to accept payments by Paypal. You do not need a Paypal account to pay for your items through Paypal! Choose the Paypal option during checkout. After you submit your order, click the "pay now" button. Scroll down and you will see the option to pay with credit or debit card without having to sign up for a Paypal account. If this isn't possible for you please contact me and we can work out another method of payment.
Please note- to reduce waste I will not print a receipt to include in each package. Should you want a printed reciept they are available on the ETSY site. Think GREEN :-)
Paypal payments must be made within 3 business days or your purchase will be returned to my shop listings and I will contact Etsy for a refund of my fees.
You are responsible for all duty, customs, or any other charges imposed by your country above and beyond the USPS (United States Postal Service) postal charges that you already paid. These may be due when you pick up your package.
All items ship USPS Parcel Post unless requested to do otherwise.
If your not in a hurry, shipping via BOOK RATE is available at a reduced fee of $3.95. It can take up to 2-3 weeks to get to you. If you would like me to ship via this method please say "book rate" in the message to seller at check out and I will do so (and refund you the difference via paypal).
Shipping via FEDERAL EXPRESS in the Continental USA is available for an additional fee. Approximate Costs are:
..... Ground Service (approximately 3-5 days for shipping) $12 -17
..... 2 Day Guarantee $14 – 22.50
If you prefer I ship via Federal Express please send ask for this in the comments to seller and I can bill you separately for the additional shipping. OR contact me prior to ordering and I can set up a special listing so you can pay in one swift method. Please note, once payment is recieved for both the chosen product and the shipping I will ship within 1 business day.
Refunds and Exchanges
If for some reason you are not completely satisfied with your purchase, return it within 7 business days for a full refund (shipping costs excluded.)
International Customers: I am sorry but returns will not be accepted due to customs fees. Please review the items closely and contact me with any questions before purchasing.
Additional Policies and FAQs
If this item is a gift and you would like a complimentary gift card please let me know.
Custom orders are welcome. Please contact me to discuss what you are looking for and we will make it happen!
I’d love to put you on my mailing list to let you know about sales or new lines I may be offering. I promise I won’t share your email address with anyone. Convo me to be put on my list!
Thanks again for stopping by.
All the best,
Last Updated February 4, 2011