Prairieblossomvintag

Customer satisfaction is VERY IMPORTANT to me!

If you are unhappy with your purchase, please convo me as soon as possible for resolution. Please note, that vintage items are "used", and will reflect some age-related imperfections. I try to convey all aspects of my store items, to the best of my ability, and am happy to provide additional photos/information upon request, prior to purchase. However, in the event you are dissatisfied, you may return the item for a full, product/original shipping refund issued to your original payment account. You may optionally receive a store credit in the amount of the original product/shipping purchase price to be used for future purchase. A store credit code will be provided, in such case.
*Return shipping is Buyer's responsibility.

*Important information for damaged deliveries:
Although, we carefully package all shipments for safe transit, occasional shipping mishaps can happen. In the unlikely event you should receive your order in a damaged state, Prairie Blossom Vintage will gladly refund the original purchase price and original shipping fee upon receipt of returned damaged goods.
* In the event of shipping damages, buyer is responsible for returning damaged merchandise in order to receive a refund.
*Additional shipping insurance can be purchased. Please inquire if interested in a quote.

All custom orders that include personalization are non-refundable.

All refunds from Prairie Blossom Vintage will will be issued to original payment accounts, in accordance with Etsy and PayPal rules and restrictions.

Thank you for your purchase and prompt payment!

I accept all major credit cards and Etsy gift cards via Direct Checkout. I also accept PayPal - another safe and secure way to use your credit cards - and cashier's checks or money orders.

Payment is requested and due immediately upon purchase.
All custom orders require payment at time of order. Please convo me with all details regarding custom ordering.

******* **NOTE**
Please make sure you have everything that you want in your cart before check out. I am unable to add to, or combine shipping charges with another item once the order has processed.

Please note, that I ship all in-stock items within 1 - 2 business days of cleared payments, therefore, I am unable to process cancellations after shipment has transpired. Please review your items, and feel free to inquire with any additional questions regarding the item(s), or my store's policies prior to placing order.

Thank you.

All in-stock items ship within 1 - 2 business days of cleared payments. Special/custom orders will normally ship within 5 business days, unless special circumstances (large quantities, seasonal high volume) warrant additional time. In those cases, you will be notified of any additional processing time.

You can be assured that your item(s) will be appropriately packaged and shipped with care.
I try to recycle as much as possible, so some of my shipping supplies may have been used previously. Your item(s) will arrive safe and green at the same time!
 Domestic shipping confirmation is included with all US orders. A shipping notification will be sent upon shipment of your order.

DOMESTIC US orders include shipment, via USPS Standard Mail with an average 2-3 business days to arrive. Please note, occasional delays may occur during busy seasonal times, so please refer to any available tracking information for current status/expected delivery date. *It is the customer's responsibility to provide a correct address on Etsy and Paypal that can accept deliveries. Tracking numbers are stored and generated on PayPal, as well as on shipping notifications sent via Etsy.

INTERNATIONAL CUSTOMERS: Your order will ship via USPS First Class International Mail with an estimated 2-4 week delivery depending on your location, your country's Customs processing, and seasonal demand. Please note, I CANNOT GUARANTEE THE DELIVERY TIMES ON INTERNATIONAL PACKAGES.
All international sales will be issued a confirmation of shipment, with a Customs number for reference. Please note, that the Customs number will NOT be trackable, upon exit of US postal jurisdiction.
*International buyers are responsible for any and all duties and customs fees, VAT, duty, taxes or costs associated with international orders. These are the responsibility of the buyer. Please be aware of your country's customs policies before ordering.

*Important: Is your address current and correct? Please confirm your shipment address prior to submitting your order so that your package is delivered without delay or repackaging/reshipping fees".

For Domestic shipments: Upon receipt of "Delivered" status on trackable parcels, Prairie Blossom Vintage cannot assume responsibility of incorrect shipments, due to buyer's error in providing an incorrect shipping address at time of order. So, please review all information for accuracy prior to placing orders.
*For added safety, additional shipment guarantee can be added, with a required signature at time of Delivery. Please inquire for a quote on this added service. It is the buyer's responsibility to report any lost/stolen goods to the USPS, including provided tracking information.

******* Lost packages on international first class mail does happen. Please understand that international first class mail cannot be tracked, therefore, Prairie Blossom Vintage does not take responsibility for lost packages. International Tracking may be available for Registered Service in some areas, and will vary, per destination. Please inquire for availability and price quote, if interested.

International orders are shipped per shipping fee quoted in individual listings, and delivered First Class postage. International shipping fees are based on approximate weight, and cost of shipping materials. Due to the variable in destination rates, any excessive shipping charges greater than $2 are subject to refund. I do my best to monitor actual costs and adjust accordingly. If there is an incident where you are charged in excess of the $2 overage, and have not received the adjusted refund, please convo me and I will make the correction.

*Need your order sooner? Expedited shipping service is available on all purchases - Domestic and International. Please convo me with these requests, along with your destination, and I will provide additional service options available, with applicable fees.

I am very appreciative of your business! I love the charm of old things...jewelry, linens, "found objects". I love to restore and re-purpose once-loved treasures and pass them on to customers who will continue to enjoy and treasure them for years to come!
In my shop, you will find an assortment of lovely, "vintage finds and handmade designs". Most vintage items listed are in over-all good, vintage condition - many, in minimal, "like new" condition. Others, may reflect minor signs of age/use, or, "shabby" distress, including minor stains/disolorations, reflective to it's vintage nature. Any significant flaws or excessive signs of wear will be otherwise noted in the item description. I am always happy to provide additional information & photos upon request.

I do consider custom requests, upon availability of time/resources. If you are looking for a special piece, or interested in a custom, jewelry design - please feel free to contact me with your ideas!

Thank you, for visiting Prairie Blossom Vintage. Enjoy your shopping experience!
Tina Knepper