PreciousCraftsStudio

Telford, United Kingdom · 2 Sales

PreciousCraftsStudio

Telford, United Kingdom 2 Sales On Etsy since 2017

5 out of 5 stars
(1)

Shop owner

Aga

Contact

Announcement   The final day for Christmas orders is Saturday 16th December. This is to ensure that all orders are complete and delivered in time for Christmas. Thank you.

Announcement

Last updated on Dec 11, 2017

The final day for Christmas orders is Saturday 16th December. This is to ensure that all orders are complete and delivered in time for Christmas. Thank you.

Aga

Contact shop owner

Aga

Reviews

Average item review
5 out of 5 stars
(1)

Shop policies

More information

Last updated on May 22, 2018
Frequently asked questions

Custom and personalised orders

I allow custom and personalised orders. Please request a custom order to begin the process. Please check all spelling is correct at time of purchase. Items will be made exactly as information was provided. Refunds and exchanges are not available for custom and/or personalised items. Please allowed me 4-6 days to complete the order before dispatch. Bare this in mind if you are wanting the item for a specific date.

Shipping method

All orders are posted via Royal Mail 2nd class signed for service. I am not responsible for any delays once item was shipped.

Shipping address

Please make sure your postal address is correct before you purchase an item. I cannot be held accountable for items sent out to the wrong address.

Returns and Exchanges of custom orders

I do not accept returns on custom or personalised orders due to their nature, unless they arrive damaged or defective. If this is the case please take all relevant pictures as a proof.

Returns and Exchanges

* If you are unhappy with your order please contact me within 7 days of receiving your item. I will do my best to resolve the problem quickly.
*You may return the item in unused condition within 14 days of delivery, provided you contact me first about your intention within this time. If the original packaging was damaged or you do not have it anymore, please provide a suitable packaging for an adequate protection against damage in transit

Returning item

*You will be responsible for return shipping costs.

* You will be asked to pay any return postage in the event that you purchased an item by mistake or in error - in this case an item must be returned completely unused and in their original packaging. All initial postage/packaging costs will not be reimbursed, only the cost of the returned unused item.

*Returns must be sent via the service they were sent by. All proof of posting must be kept by the buyer.

* Please note ALL returns and exchanges must be marked as a RETURN. If this has not been done and customs charges are incurred, items will be returned to buyer to be resent as a return.

Order cancellation

Order can be cancelled within 24 hours after purchase. Any cancellation after this time will not be accepted.