PreppyPineappleShop
Star Seller.
This seller sets a shining example for providing a great customer experience, with a history of 5-star reviews, on-time shipping, and quick replies to any messages they received.
Announcement
Welcome to Preppy Pineapple Shop, as seen on TheKnot.com and The Knot Magazine, also featured by Cosmopolitan Magazine! We pride ourselves on our customer service and making sure you are 100% satisfied with your order.
HOLIDAY ORDER DEADLINE: Orders must be placed prior to December 12th in order to be received by Christmas.
Arrives Broken: Contact us immediately and we will send a replacement!
Lost in the Mail: we will resend you your order ASAP!
Free Shipping-on order $35 and up
One Day Shipping-Ships within 1 business day of ordering (doesn't include weekends, national holidays and weather delays)
Please reach out to us with any questions you may have, someone is always here to answer them.
Please Read Prior to Ordering:
-Made with Professional High Quality Permanent Vinyl (not engraved or painted)
-Leave names in the "note to seller" box at checkout
-Please read FAQ's if you have any other questions
-Monograms are done in order First,Last, Middle Name
If you have any questions please don't hesitate to reach out to us!
Happy Shopping!
xo
Cassie & the PPS Girls!
Announcement
Welcome to Preppy Pineapple Shop, as seen on TheKnot.com and The Knot Magazine, also featured by Cosmopolitan Magazine! We pride ourselves on our customer service and making sure you are 100% satisfied with your order.
HOLIDAY ORDER DEADLINE: Orders must be placed prior to December 12th in order to be received by Christmas.
Arrives Broken: Contact us immediately and we will send a replacement!
Lost in the Mail: we will resend you your order ASAP!
Free Shipping-on order $35 and up
One Day Shipping-Ships within 1 business day of ordering (doesn't include weekends, national holidays and weather delays)
Please reach out to us with any questions you may have, someone is always here to answer them.
Please Read Prior to Ordering:
-Made with Professional High Quality Permanent Vinyl (not engraved or painted)
-Leave names in the "note to seller" box at checkout
-Please read FAQ's if you have any other questions
-Monograms are done in order First,Last, Middle Name
If you have any questions please don't hesitate to reach out to us!
Happy Shopping!
xo
Cassie & the PPS Girls!
Items
Featured items
All Items
Reviews
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momme247 on Dec 4, 2021
5 out of 5 starsLove love love! Prob will be ordering again very soon….like this week. Great quality. Just as ordered. Fast shipping
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Angela Johnson on Nov 27, 2021
5 out of 5 starsI absolutely LOVE my personalized cup, it's so cute! The shipping was also extremely fast. Thanks for the great customer service at well.
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About PreppyPineappleShop
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Featured in The Knot Magazine!
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Personalized Gifts for Life's Special Occassions!
The Preppy Pineapple was inspired by my love of Monograms and Personalized Gifts! There is something about receiving a personalized gift that makes it so much more meaningful & thoughtful. I wanted to come up with a way to provide personalized and custom products at a reasonable cost but with quality items.... So The Preppy Pineapple was born!
I appreciate all of my customers support for my small business! Please make sure you follow The Preppy Pineapple on Instagram and tag us in your photos, I would love nothing more than to see my customers enjoying my items! @PreppyPineappleShop
Shop members
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Cassie
Owner
Graduated from Flagler College in 2011 with a BA in Business Management and Marketing.
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Morgan
Customer Service, Marketer
FAU Graduate with a degree in Political Science
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Kendall
Designer
FAU student majoring in Health Administration
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Casey
Designer
FAU student majoring in Biology
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Christina
Designer
FAU Student majoring in Biology
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Ericka
Designer
FAU Student majoring in Hospitality and Tourism with a minor in Entrepreneurship
Shop policies
Shipping
Payment options
Returns & exchanges
I don't accept returns, exchanges, or cancellations
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Privacy policy
More information
Frequently asked questions
HOW TO ORDER
Tumblers/Cups:
Step 1: Scroll through the Listings Photos and decide on the options you would like
Step 2: Select the “Product Color” and “Font Choice” from the dropdowns.
Step 3: Fill in the Personalization Box with Names or Monograms & Font Color
Step 4: Checkout!
Shirts:
Step 1: Scroll through the Listings Photos and decide on the options you would like
Step 2: Select the “Shirt Color & Size” and “Font Color & Saying” from the dropdowns.
Step 3: Fill in the Personalization Box with any special requests, if there are none put “N/A”
Step 4: Checkout!
If we have any questions about your order in anyway we will reach out to you!
MISTAKES & DAMAGES
We are human and we do make mistakes, sometimes. Send us a message and WE PROMISE to have a new item(s) in the mail to you in less than 24 hours.
Please email us at feedback@preppypineappleshop.com, in order for us to process your request.
Include the following information:
First and Last Name:
Name of the Etsy Shop you purchased from:
Date of your Event:
Order # (if you have it):
Photos of damages or mistake:
(you must reach out to us via that above email address in order for your issue to be resolved)
OUT OF STOCK ITEMS
If you do not see the "Tumbler Color" or "Shirt Color & Size" in the dropdown that means we are currently out of stock. Below are a list of items we are out of stock of and the estimated dates we will receive more:
PRODUCT CARE INSTRUCTIONS
Tumblers/Cups:
We always advise to hand wash in cold water and let air dry! Although all our items are made with 5 year outdoor resistant vinyl and is durable enough to be on a car in wind, rain, sleet and snow! We personally wash all of ours on the top rack of the dishwasher and have ZERO fading or issues BUT.....because we all have different dishwashers and different heat settings.. JUST HAND WASH! :)
Shirts:
Turn garment inside out and wash wash cold on delicate cycle.
Lay flat to dry.
Do not bleach, dry clean, or iron directly onto the design.
RUSH ORDER
Our processing time is 3-5 business days, plus the time of shipping based on the shipping option you select (see below for shipping options and estimated shipping times)
If you need your items sooner than 3-5 business days, you will need to purchase a RUSH ORDER. You only need to purchase ONE RUSH ORDER for your entire purchase.
Purchasing a RUSH ORDER will bump your order to our #1 spot and be shipped the same day or next business day.
Please scroll through our listings and look for the one titled “Rush Order” add to your cart with your item(s), below is also the link:
https://www.etsy.com/listing/453743866/rush-my-order?ref=shop_home_active_72&frs=1
SHIPPING OPTIONS & COST
PRIORITY EXPRESS -1 day guaranteed delivery
Standard PRIORITY- 2-3 Business days, NO guarantee on delivery date
First Class- 3-7 business days, NO guarantee on delivery date
We CAN NOT guarantee any specific delivery date. We can guarantee that we will have your item(s) shipped by a certain date, but once USPS has possession of your order we have ZERO control on when they decide to deliver it. We are not responsible for shipping delays due to incorrect addresses, weather and holiday delays.
Once you add all your items to the cart USPS will automatically determine cost of shipping based on the following:
Weight of box, size of box, and distance traveling.
Shipping is automatically combined for multiple items.
PROCESSING TIME & ADDRESS CHANGES
Free Shipping-on order $35 and up
One Day Shipping-Ships within 1 business day of ordering (doesn't include weekends, national holidays and weather delays)
PROCESSING TIME:
Typical processing time is 1 business days
-If all details are provided
-No changes are made to your order after you have placed the order
-Processing time does NOT include shipping time (see SHIPPING OPTIONS for more details)
-Business days are Monday-Friday
-If we have the product quantities you purchased
CHANGE OF ADDRESS:
It is very difficult to change your address after your order is placed, we will try are very best but we are not responsible for deliveries to wrong addresses associated with your Etsy account.
MONOGRAMS & FONT CAPITALIZATION vs LOWERCASE
We copy + paste the names you provide at checkout, The names will be printed EXACTLY as you type them.
Example: if you provide the names in all lowercase, they will be printed all lowercase. If you provide the names with the 1st Letter Capitalized, we will print them with the 1st Letter Capitalized.
Monograms (Font 9 & 10) are to be provided in Monogram order: First Name, Last Name, Middle Name. We are not responsible if you provide the monogram in the wrong order.
Example: Name-Sarah Alex Smith, her monogram order would be: SSA
ORDERING MULTIPLES/DIFFERENT DESIGNS
Add each item to cart individually.
Tumbler Example: You want a Purple Tumbler with white font for Nicole and a Mint Tumbler with Gold Font for Sarah. Add the first one to your cart and then go back to listing and add the other one.
Shirt Example: Select the Size and Shirt Color & the Saying and add to cart. Go back to the listing and continuing adding the remainder of your order individually.
SHIRT SIZES
UNISEX T SHIRT:
This tee is a Unisex fit making it larger than your normal t-shirt. Make sure to order a size down from your normal size. For example if you normally wear a medium in women's, your size for this shirt would be a small
TANK TOP:
True to Size, if you wear a size small you would be a size small. Keep in mind this is a loose flowy fit tank, is not tight.
Please see sizing chart located in the Listings Photos.