Little Pretties Boutique
PrettiesBoutique22's Shop Policies
Thank you SO much for taking the time to look around at our Baby Closet Dividers!
We love to come up with new and adorable dividers that will match your little one's nursery.
Orders take 1-3 business days to print, assemble and ship out. Please be aware that if you purchase an item on the weekend the 1-3 day processing time will start on Monday.
If you need your order expedited, please email me prior to your order to let me know that you need your order shipped quicker than the 3 day processing time.
We ship via 2-5 day shipping using USPS unless otherwise requested prior to purchase. However, USPS does not guarantee delivery times. USPS first class mail takes approximately 3-6 business days to arrive, sometimes faster or slower depending on weather or holidays which unfortunately I have no control once I ship out your order. Therefore, it is always better to place your order well in advance.
Or if you would like you can upgrade your shipping to USPS priority mail for an additional $3.20 which will upgrade the delivery to 1-3 days.
All of our shipments will include a tracking number that will be emailed to you once the order ships.
Additional or faster shipping services may be purchased, please contact us prior to your checkout if you would like to upgrade your shipping.
International shipping delivery times vary from country to country.
Canada usually takes 7-10 business days, while Europe will take 6-8 weeks.
Since tracking and delivery confirmation is limited outside the USA, we are unable to provide shipping or order refunds for lost, stolen, or unclaimed orders. Please be aware of this prior to placing your order.
Refunds and Exchanges
We are very easy to work with, if your order arrives damaged please do not hesitate to contact us in regards to any problem with your order. We try our best to ship all dividers using protective mailers to reduce any damages that may occur through the shipping process. However, if by chance the dividers do arrive damaged we work with you to send a replacement divider.
Custom orders are not eligible for a refund unless they arrive damaged.
Lost packages through the error of USPS will be handled individually, in most cases we will require the purchaser to pay for half (dividers plus shipping) for a new set to be mailed out again. Since the error is because of USPS and not because of the purchaser or Little Pretties Boutique, and USPS will not reimburse shipping or lost item cost regardless of their own shipping accident.
Orders that require a refund will receive payment once order has been received undamaged and in original condition.
Shipping costs will not be refunded if the order is received and the customer no longer wants/needs items.
If order is damaged shipping fees may be refunded if the items arrived damaged. This will be based on a per order situation.
No refunds will be made if items are mistreated, deliberately damaged, or mistreated in anyway that is not considered normal wear base on Little Pretties Boutique.
Custom orders will not be eligible for returns unless they are delivered damaged.
Returns must be shipping with a tracking # and using USPS 2-5 shipping only, Little Pretties Boutique will pay for shipping using this method only.
Refunds for missed delivery times or delivery delays will not be returned. USPS operates on their own basis, and Little Pretties Boutique has no control over the shipping or delivery of items once they have been accepted and in the hands of USPS. Although, you are purchasing First Class 2-5 Day shipping, there is no guarantee that your order will arrive within those expected days. This is only a delivery estimate, please keep this in mind when making your purchase.
Additional Policies and FAQs
We absolutely love to create one-of-a-kind closet dividers!
We try to create sets that are perfect as-is, however there are times when additional sizes are needed, or color changes are requested to match to a particular nursery or bedding.
Custom Order Per Set charges are as follows:
Change of sizes (labels) per set = $1.00
Change of color (dividers) per set = $2.00
Change of patterns (dividers) per set = $2.00
Complete custom set (custom colors, patterns, sizes) per set = $4.00
Additional Dividers = $3.50 each
These charges will be added to your order in addition to the standard going rate of the divider sets.
Ideas for custom orders:
3 months, 6 months, 9 months, etc.
0-3, 3-6, 6-9, 9-12, 12-18, 18-24
24 months, 2T, 3T, 4T, 5T....
Monday, Tuesday, Wednesday, Thursday, Friday
Types of Clothing (EX: Summer Dresses, Shorts, Pajamas, etc.)
Shabby Chic Headbands and Over the Top Bows:
*Please do not leave your child/children unattended while wearing hair accessories. I strive to make sure each item is hand crafted with special care and for durability. However, some product(s) may contain small parts and/or embellishments and could be a choking hazard. Little Pretties Boutique will not be held responsible for any incidence that might occur while wearing our products. Thank you for your understanding.*
Last Updated December 16, 2014