PrettyPenPals

This Privacy Policy sets out the essential details relating to your personal data relationship with Pretty Pen Pals on Etsy (which we may refer to as "site" or "shop"). The aim of this Policy is to describe how your personal information is collected, used, and shared when you visit or make a purchase from our site. We will not use or share your information with anyone except as described by this Privacy Policy. We hope this helps you to understand our privacy commitments to you. For more information on how Etsy.com manages privacy please visit Etsy’s policy page here: https://www.etsy.com/legal/privacy/

Personal Information We Collect

When you visit our shop, depending on your privacy settings, Etsy may collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse our site Etsy collects information about the individual web pages or products that you view in our shop, what websites or search terms referred you to our shop, and information about how you interact with our shop. We refer to this automatically-collected information as "Device Information."

Additionally when you make a purchase or attempt to make a purchase through our shop, we collect certain information from you in order to fulfill your order, including your name, shipping address, payment information, email address, and phone number. We refer to this information as "Order Information."

When we talk about “Personal Information” in this Privacy Policy, we are talking about both the Device Information and Order Information.

How Do We Use Personal Information?


We use the Order Information collected by Etsy to fulfill any orders placed through our shop (including providing you with invoices, order confirmations, and arranging for shipping). Additionally, we use this Order Information to communicate with you, such as sending a convo or email about your order.

We use the Device Information collected by Etsy to help us improve and optimize our site (for example, by generating analytics about how our customers browse and interact with the shop and assess the success of our marketing and advertising campaigns).

We may process the following categories of personal data about you:

Communication Data that includes any communication that you send to us whether that be though the convo form on Etsy, through email, social media messaging, social media posting or any other communication that you send us. We process this data for the purpose of communicating with you, for record keeping, and for the establishment, pursuance, or defense of legal claims.

User Data that includes data about how you use our site and any data that you post for publication on our site. We process this data to operate our site and ensure relevant content is provided to you. Our lawful ground for this processing is our legitimate interests which in this case are to ensure that we properly administer our site and our business.

Technical Data that includes data about your use of our shop and online services such as details about your browser, length of visit to pages in our shop, page views, navigation paths, details about the number of times you use our site, time zone settings and other technology on the devices you use to access our shop. The source of this data is from Etsy’s analytics tracking system. We process this data to analyze your use of our shop, to deliver relevant website content and advertisement to you and to understand the effectiveness of our advertising. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our shop and our business, to grow our business, and to decide our marketing strategy.

Sharing Your Personal Information

We will not rent or sell your Personal Information to others. We may share your Personal Information with third parties (such as shipping carriers like USPS) for the purposes of fulfilling an order or to comply with applicable laws and regulations, to respond to subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. Read more about how Etsy uses your Personal Information here: https://www.etsy.com/legal/buyers

Data Transfers Outside The EEA

If you are resident in the European Union, please note that as we are located in the United States, when you provide us with your Personal Information we will process it in countries outside the European Economic Area (“EEA”), such as the United States, which may not provide the same level of data protection as in your jurisdiction. This is necessary in order to perform our services. Regardless of where your Personal Information is located, we will adopt measures to protect your Personal Information.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial, and Transaction Data) for six years after they stop being customers.

Changes

We may update this Privacy Police from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. If these updates result in any change to the way we collect or process your personal data we will provide you with more information and additional terms or policies. If we decide to change or update our privacy policy, we will post those changes on this page.

Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this shop, please contact us.

This policy was last modified on 5/23/18