PrettyRockGirl

Pretty Rock Girl Collection

Minnesota, United States · 724 Sales

PrettyRockGirl

Pretty Rock Girl Collection

Minnesota, United States 724 Sales On Etsy since 2011

5 out of 5 stars
(152)
Shop owner

Zong

Contact

Announcement   Welcome! Check out our official website at www.prettyrockgirlcollection.com. Enjoy our special- save 15% off in our Etsy shop and our website. At checkout enter code: PRGCROCKS. Exclusions apply- cannot be combined with other coupons/discounts. Cannot be used toward previous purchases, custom orders, layaway plans and payment plans.

Subscribe at www.prettyrockgirlcollection.com for additional savings.

ASK ABOUT OUR FLEXIBLE LAYAWAY PLANS! XO

For custom/wholesale inquiry email orders [!at] prettyrockgirlcollection.com or to prettyrockgirl2011 [!at] gmail.com
For everything else email info [!at] prettyrockgirlcollection.com
Need immediate assistance? call or text to 651-399-5776

Announcement
Last updated on Sep 13, 2016

Welcome! Check out our official website at www.prettyrockgirlcollection.com. Enjoy our special- save 15% off in our Etsy shop and our website. At checkout enter code: PRGCROCKS. Exclusions apply- cannot be combined with other coupons/discounts. Cannot be used toward previous purchases, custom orders, layaway plans and payment plans.

Subscribe at www.prettyrockgirlcollection.com for additional savings.

ASK ABOUT OUR FLEXIBLE LAYAWAY PLANS! XO

For custom/wholesale inquiry email orders [!at] prettyrockgirlcollection.com or to prettyrockgirl2011 [!at] gmail.com
For everything else email info [!at] prettyrockgirlcollection.com
Need immediate assistance? call or text to 651-399-5776

Zong

Contact shop owner

Zong

Rose Petal Wedge wedding shoes
US$129.00
Purple and White Rose Bib Necklace
US$129.00
Purple Rose Cat eyed sunglasses
US$139.00
Vintage Inspired Black Chantilly Lace Pumps
US$279.00
View all 180 items

Reviews

Average item review
5 out of 5 stars
(152)
sweetpea1713

sweetpea1713 on Sep 28, 2016

5 out of 5 stars

This is awesome quality. I bought this for a costume along with the thumb ring which is also amazing. They are actually comfortable besides being pretty and bad ass. I kinda want to wear these all the time lol! I would love to buy more items. Fast shipping too!

Kimberly Moore

Kimberly Moore on Sep 23, 2016

5 out of 5 stars

It's absolutely BEAUTIFUL!! It's perfect for my cosplay and it's gonna be deadly.~ I am so happy with my purchase.

View all 152 reviews

Updates

We just added my NEW Pretty Rock' Girl Collection [LIMITED EDITION] BARBIE INSPIRED- "HEAVENLY" sunglasses. These are my absolute favorite. Handmade to order. Super light weight "soft pink" polycarbonate base frame. 100% UV Protected. Details below.
Chk our our new septum rings!!! Yesz!!! #septumrings #septum #nosepiercing #nosering
View all 5 updates

About

A BOLD CUSTOMIZABLE FASH-ART COLLECTION FOR DARING FASHIONISTAS AND STYLISH BRIDES!

Founded in 2011- by designer Zong Xiong- the Pretty Rock Girl Collection (PRGC) fabricated from an experimental project to test her idea that luxury should be viewed as "something special and rare - and carry a unique significance to the individual regardless of how little or how much it cost".

The project fueled Zong's ambition and she progressed to redefine the cliche of luxury goods in her own terms. Along with her effectuation to create unique artistic designs and her love for timeless statement pieces- the Pretty Rock Girl Collection emerged with the underlining purpose of curating "otherworldly" handmade versions of art inspired beauty in apparel, shoes and accessories.

To date-the Pretty Rock Girl Collection has been define as "enchanting, stylish, daring, artistic, unconventional & luxurious". All of PRGC's pieces are distinguishably bold, ethereal like and colorful with a lasting APPEAL. The brand has evolved to cater to STYLISH BRIDES and FLAMBOYANT FASHION ROYALTIES from all over the world; each one distinctly looking to refine themselves as a cut above in a world where statement speaks louder than words.

PRGC's pieces are customizable and made with hand picked elements and unique finishes. Each piece is meticulously crafted with the utmost attention to detail and quality-blending traditional techniques with modern elegance.

Aside from taking custom orders year round-the Pretty Rock Girl Collection offers two [limited in quantity] ready to wear collections- the Autumn/Winter collection and the Spring/Summer collection- both envisioned, designed and handcrafted by designer Zong. Most items that "sell out" are gone forever.

PRGC currently operates with a team of 5. Zong is the Lead Designer, CEO and Artistic Director. She wears multiple hats but mainly focuses on the business aspects of the company and the artistic direction of all the collections. Some of her primary focus is on mock designs, trend predictions, sales, some marketing and PR work as well. Kalia is the Marketing Coordinator. She handles all marketing related projects from social media to public relations. Lisa is the Project Coordinator- she handles all office tasks, emails, supplies and all non related sales projects. Lisa also helps with production design. Houa is the lead Production Designer. She's in charge of handling all incoming orders and works closely with 3 contract production designers to make sure orders are fulfilled in a timely manner. Mao is the Contract Assistant. She handles any and all miscellaneous projects ranging from marketing to production design. She is the go to person when the team needs extra help.

PRGC has a world wide presence and work closely with celebrities & high fashion stylists.
_______________________________________

For Wholesale inquiries are welcome- please email: orders [!at] prettyrockgirlcollection.com
or call 651.399.5776
For custom orders email orders [!at] prettyrockgirlcollection.com
For general inquiry please email info [!at] prettyrockgirlcollection.com
Need live assistance? call or text 651.399.5776
www.prettyrockgirlcollection.com
http://www.facebook.com/prettyrockgirlcollectioninc
orders [!at] prettyrockgirlcollection.com
www.prettyrockgirl.etsy.com
www.prettyrockgirlcollection.tumblr.com
www.twitter.com/prettyrockgirlc
http://www.socialbliss.com/ThePrettyRockGirlCollection

Tweet
Shop members
  • Zong

    Owner, Designer/Creative Director, Sales/logistics

    CEO/Designer/Creative Director. Zong wears multiple hats but mainly focuses on the business aspects of the company & the artistic direction of all the collections. She also focuses on mock designs, trend predictions, sales, some marketing & PR work.

  • Kalia

    Marketing Coodinator, Social Media Guru

    Kalia is the Marketing Coordinator. She handles all marketing related projects from social media to public relations.

  • Lisa

    Assistant, Customer Service, Project Coordinator

    Lisa is the Project Coordinator- she handles all office tasks, emails, supplies and all non related sales projects. Lisa also helps with production design.

  • Houa

    Production Designer

    Houa is our lead Production Designer. She's in charge of handling all incoming orders and works closely with our 3 contract production designers to make sure orders are fulfilled in a timely manner.

  • Mao

    Assistant

    Mao is our Contract Assistant. She handles any and all projects that the team cannot get to. She's our go to person when we have too much on our plate.

Shop policies

Last updated on August 1, 2016
Welcome to the Pretty Rock Girl Collection's Etsy shop. The exclusive one stop shop to celebrities, stylists, fashionistas and stylish brides worldwide. We offer exclusive unconventional fashion accessories and clothing for the fabulous.

SWING BY OUR OFFICIAL WEBSITE AT WWW.PRETTYROCKGIRLCOLLECTION.COM

Please subscribe to our mailing list for exclusive discounts/specials/promos at www.prettyrockgirlcollection.com

Wholesale inquires are welcome! Please email orders [!at] prettyrockgirlcollection.com for our catalog. Thanks!

SHOP POLICIES:

OUR PROMISE TO YOU:
The Pretty Rock Girl Collection {PRGC} brand is a stylish unconventional artistic approach to clothing, shoes and accessories. Our pieces are derived from an artistic perspective and handmade with intricate detail and delicate components. Therefore, all pieces must be handled gently and with great care. We fasten our unique items with the highest form of hand made engineering that we see fit and we pride ourselves in our superior craftsmanship.
Before a product leaves our studio- it is fully inspected to ensure the highest level of quality. All of our unique items are strategically designed for durable wear and longevity HOWEVER THEY ARE NOT IMMUNE TO CARELESS WEAR AND MISHANDLING. Please follow the care instructions below to PROLONG, MAINTAIN & PRESERVE the lifespan of your item(s).

SEE OUR SIZE GUILD ON OUR OFFICIAL WEBSITE HERE: http://www.prettyrockgirlcollection.com/pages/size-guide

CUSTOMER REVIEW:

YOU CAN READ OUR CUSTOMER REVIEWS HERE: https://www.etsy.com/your/shops/PrettyRockGirl/reviews?ref=shop_info

CARE INSTRUCTIONS
Shoes:
All of our shoes are Handmade to order. We will do our best to make it as close to the photo picture as possible. Please expect slight variations. In some instances due to the material used- some shedding may occur due to normal wear and tear. Please remember that these are shoes and they are worn on your feet. They may be expensive but they are indestructible. Your attentive care is required to prolong the life of the shoes. We recommended you put the shoes back in it's original casing/shoe box after each wear or stored upright and away from sunlight. Our shoes have a 45 day-limited liability warranty - if for any reason during this timeframe- you feel you would like your shoes inspected and refurbished - please email orders [!at] prettyrockgirlcollection.com for instruction details. The Pretty Rock Girl Collection is willing to refurbish and inspect items in this category up to 3 months from the date of purchase. Unless you are within the 45 day grace period - We reserve the right to assess a fee if needed base upon inspection findings. Please email orders [!at] prettyrockgirlcollection.com for complete details.

Sunglasses:
Our sunglasses are hand made with the finest and delicate components. Therefore we recommended you stored them away from sunlight in a casing & away from clutter to prolong the lifespan of the item. We use multiple fusion processes to embellish our sunglasses to assure the best quality. Our sunglasses are durably crafted however they require your attentive care. Please take the appropriate measures to store them properly. The Pretty Rock Girl Collection is willing to refurbish/repair and inspect items in this category up to 3 months from the date of purchase. We reserve the right to assess a fee if needed base upon inspection findings. Please email orders [!at] prettyrockgirlcollection.com for complete details. A RMA# is required for every return package.

Jewelry and other accessories featured in our shop:
Our jewelry and all other items in our shop such as shoulder pads , necklaces, body wraps, bracelets, eyelashes etc. are recommended to be placed back in it's original box and/or stored away from sunlight & clutter. Because our pieces comprise of many assorted jewelry findings and components- properly taking the time to care for them will prolong the lifespan of the individual product(s).
The Pretty Rock Girl Collection is willing to refurbish/repair and inspect items in this category up to 3 months from the date of purchase. We reserve the right to assess a fee if needed base upon inspection. Please email orders [!at] prettyrockgirlcollection.com for complete details. A RMA# is required for every return package.

Clothing:
Our Clothing items such as denim jackets, denim shorts, skirts, tops, dresses etc are recommended to be hang or stored away from sunlight and clutter. Due to the intricate construction nature of our clothing items - we recommend all our clothing items be spot clean or lightly hand wash and hang dry only. Please note that all epaulettes are removable.
The Pretty Rock Girl Collection is willing to refurbish and inspect items in this category up to 3 months from the date of purchase. We reserve the right to assess a fee if needed base upon inspection findings. Please email orders [!at] prettyrockgirlcollection.com for complete details. A RMA# is required for every return package.

Refurbish/Repair Policy:

The Pretty Rock Girl Collection will repair any of our items purchased through www.prettyrockgirlcollection.com within three (3) months of the items purchase that has incurred damage as a result of normal wear and tear, and reasonable use. However, in order for the repair to be performed, all components, pieces, crystals, and parts must be provided by customer. Since all Pretty Rock Girl Collection items are handmade, some variation may occur. Pretty Rock Girl Collection cannot guarantee that repairs will be possible for items damaged through extraordinary circumstances or unreasonable, unexpected, or reckless use and treatment. Any such determinations of use and treatment will be at Pretty Rock Girl Collection discretion. If damaged components must be replaced, they will be replaced with components as close to the originals as possible, at the discretion of Pretty Rock Girl Collection. A cost may incur due to the severity of the situation. In order to begin your repair process, please contact us at orders [!at] prettyrockgirlcollection.com In your email please provide (1) your name, (2) best contact email, (3) best contact phone, (4) your order number, (5) a description of the damage to your item and how it occurred (6) and the address for where your repaired item will be shipped. Repairs do not come with any guarantees. If your items are in need of repair at any time or for any reason not addressed above, please feel free to inquire at orders [!at] prettyrockgirlcollection.com Our team may be able to address your unique needs, at our discretion.


Delivery|Return/Exchange Policy

Delivery:

ALL OF OUR ITEMS ARE MADE TO ORDER AND REQUIRE A PRODUCTION TIMEFRAME OF 2-3 WEEKS UNLESS SPECIFY. WE ASK THAT YOU PLAN YOUR PURCHASE ACCORDINGLY. YOU WILL BE NOTIFIED VIA EMAIL ONCE THE ITEM(S) DISPATCHES FROM OUR STUDIO. DUE TO THE NATURE PRODUCTION OF OUR PRODUCTS-WE HAVE A NO RETURN/NO EXCHANGE POLICY-PLEASE ASK QUESTIONS BEFORE MAKING YOUR PURCHASE.

ALL OF OUR ITEMS ARE SHIPPED STANDARD FIRST CLASS UNLESS YOU ADDED AN UPGRADE TO YOUR CART. YOU WILL RECEIVE AN EMAIL NOTIFICATION WITH A TRACKING NUMBER.

Our packages are shipped via www.usps.com unless specify otherwise.

Once this item ships:
U.S. customers can expect to receive their package within 3-7 business days;
International customers can expect to receive their package within 7-20 business days.

To track your package go to WWW.USPS.COM & enter your tracking number.

PLEASE ALLOW THE FULL SHIPPING TIMEFRAME BEFORE CONTACTING US ABOUT YOUR PACKAGE. We also ask that you factor in holiday delays. Please note that Saturdays and Sundays are not business days.

Expedite shipping may be available for most items at an additional cost- please contact us.

INSURANCE: Individual items that cost $100 or more are fully insured with a 3rd party shipping company from the time it leaves our studio to your door. If you feel your package was mishandled, lost, missing, damaged etc by the 3rd party shipping company please contact us immediately for further assistance. Your cooperation is required to get a resolution.
PLEASE NOTE: Our shop does not offer refunds for items that have been mishandled, lost, missing, damaged etc by the shipping company. We stand by our NO REFUND/NO EXCHANGE POLICY however we will replace the damage good(s) depending on the issue.

INTERNATIONAL CUSTOM FEES & DUTIES/ LOCAL STATE TAXES: Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. The general amount for the duties and taxes fee is 20% of the dollar amount of the merchandise. However, this is just a general guideline and may vary depending on the country to which the order was shipped. You should contact your customs office for specific amounts and percentages.

Pretty Rock Girl Collection cannot control and is not responsible for any duties/taxes applied to your package. You will be responsible for paying additional charges for customs clearance. Customs policies vary widely from country to country; please contact your local customs office for further information. Note, in rare occasions custom agents may delay delivery of some packages. Please be advise that we cannot control why certain packages may be held up. We do not offer a refund or a replacement once a package is held up by customs- the package must go through the course. In some instances but not all- it may result in the buyer paying a customs duty fee. We advise you to bring your tracking number to your local post office as they may be able to help you track the package. By law, we must declare all items at their full price and cannot alter this amount to decrease international custom fees.

PRGC is located in Minnesota, USA. Minnesota customers are responsible for applicable tax fees for products from our shop. The current tax rate is between 6.875% and 7.875%. Taxes will be assessed at time of checkout.

CUSTOMER REVIEW:

YOU CAN READ OUR CUSTOMER REVIEWS HERE: https://www.etsy.com/your/shops/PrettyRockGirl/reviews?ref=shop_info

RETURN/EXCHANGE POLICY:

Return Policy: DUE TO THE HANDMADE NATURE PRODUCTION OF OUR ITEMS- Our shop has a NO RETURN policy. Please make sure to read the full description of each item before making your purchase. By making your payment, you agree to these terms and conditions. PLEASE BE CERTAIN ABOUT YOUR ORDER. All of our items are MADE TO ORDER- Once an order is placed - the item is set in motion for production. We do not honor refunds because you changed your mind.

Exchange Policy: On a case by case basis- we may honor an exchange within the first (12) hours after you confirm your payment. This will only be considered if the item has not been shipped yet. Certain circumstances for consideration may include: requesting change in size, color, or style of a recently purchased item. We have the right to reject/decline any request at our discretion. For consideration- please email orders [!at] prettyrockgirlcollection.com

To complete any return/exchange- we require a receipt or proof of purchase.

Incorrect | Defective item(s):

All of our items are carefully inspected prior to shipment. If for any reason- you received an item which you deem incorrect or defective please notify us within three (3) days of the items delivery and we will gladly exchange your order for a correct or non-faulty item. Merchandise will be deemed faulty only if it is determined that it was faulty at its time of shipment, or if it were damaged during its time in transit. Merchandise damaged after delivery are not considered faulty, and therefore would not be eligible for exchange. The Pretty Rock Girl Collection is not responsible for damaged or stolen merchandise after delivery has taken place. If you receive incorrect or faulty merchandise, please contact us via email at orders [!at] prettyrockgirlcollection.com within three (3) days of your items delivery. In your message please include (1) your name, (2) best contact email, (3) best contact phone, (4) your order number, (5) a description of the defective nature of your order along with photos (6) and the address for where your exchanged item should be shipped. A team member will contact you to process your request. Processing procedure and evaluation of claims will be at our discretion. Once the legitimacy of your concerns are confirmed by our team, your request will be processed and remedied ASAP. In returning incorrect or faulty merchandise, all of the standard rules of our Return/Exchange Policy will apply. We cannot guarantee that items will be in stock at any time. In the event that your original order is no longer in stock, you may receive a refund, store credit, or exchange for another item. Since all situations vary, our team will make efforts to accommodate your specific needs as much as possible.

Our mailing address is:

Pretty Rock Girl Collection

357 Case Avenue #1

St. Paul Minnesota US 55130


GIFT CARDS ARE NON-REFUNDABLE.

Refunds | Partial Credit (if applicable):There are certain situations where refunds and partial credits are granted (if applicable) Refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable): If you haven’t received a refund or partial credit yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at orders [!at] prettyrockgirlcollection.com.

SHIPPING COST & WHAT'S INCLUDED:

PRGC is located in Minnesota. It is in the upper midwest of the United State of America. Please note that the actual shipping cost(that the shipping company charges us) IS NOT THE ONLY THING that goes into determining the final shipping cost that you(our customers pay).

Here are the 4 things that determine the shipping cost that you pay:
1). In our shop we value our unique items very highly- because of that we package the MAJORITY our items with high quality storage boxes. We use special durable storage boxes so that our customers can re-use and store the items they bought from us in it. These special boxes retail anywhere from $6- $20(depending on size) and are different from the standard cardboard shipping boxes that you find at office supply stores.
2). The ACTUAL SHIPPING cost that the shipping company charges us to ship your item(s). Please note that the majority of the shipping facilities that we use charge by weight and the size of the package. They do not charge a lesser price for items going to a closer destination within the United States. International shipping cost is determine by weight, size and the destination. ALL OF OUR ITEMS ARE SHIPPED IN THE "STANDARD" CLASS UNLESS YOU ADD AN UPGRADE TO YOUR ORDER. For all United States orders- once your item(s) ships you can expect to receive it within 5-7 business days. For all international orders- once your items(s) ships you can expect to receive it within 10-20 business days. Please note that the U.S. Holiday schedule may cause delays.
3). INSURANCE(if applicable): We fully insure all items value at $100 or more. The cost of the insurance is determine by the value of order. The purpose of insuring an item is to protect it from damage/loss during shipping.
4). OTHER PACKING SUPPLIES(such as bubble wraps, tape etc)and the cost for a STAFF MEMBER to package it, wrap it up and drop it off at the shipping facility.
Those are the 4 things that determine the shipping cost in our shop. If you have any questions or concerns about this matter please contact us at info [!at] prettyrockgirlcollection.com

© Copyright Notice:
All designs and image content displayed on this website https://www.etsy.com/shop/PrettyRockGirl are actively copyright protected. Any unauthorized reproduction of our designs and images display on this site are strictly prohibited. With the exception of a written agreement- We reserve all intellectual property rights in respect of all designs and image content on https://www.etsy.com/shop/PrettyRockGirl or any other public accessible content and any other related printed materials for promotional purposes. In addition, with the exception of a written agreement, our logo must be included in every content page used. The use of our graphics without giving credit to the Pretty Rock Girl Collection under our terms of use is illegal under copyright law and forbidden under our terms of use.
 None of our graphics contained within our site may be altered, recolored, resized, or relabeled with a different logo etc., without a written agreement. Unlawful use of any of our protected copyright material or passing off any of this content as your own will result in legal action.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
We accept paypal & credit card payments.
Shipping
All orders are shipped thru USPS. UNLESS YOU ADDED A SHIPPING UPGRADE TO YOUR ORDER:
U.S. customers- can expect to receive their item(s) within 5-7 business days.
International customers- can expect to receive their item(s) within 10-20 business days.

For more shipping information- please see the Additional Information section below.
Refunds and Exchanges
RETURN/EXCHANGE POLICY:

Return Policy: DUE TO THE HANDMADE NATURE PRODUCTION OF OUR ITEMS- Our shop has a NO RETURN policy. Please make sure to read the full description of each item before making your purchase. By making your payment, you agree to these terms and conditions. PLEASE BE CERTAIN ABOUT YOUR ORDER. All of our items are MADE TO ORDER- Once an order is placed - the item is set in motion for production. We do not honor refunds because you changed your mind.

Exchange Policy: On a case by case basis- we may honor an exchange within the first (12) hours after you confirm your payment. This will only be considered if the item has not been shipped yet. Certain circumstances for consideration may include: requesting change in size, color, or style of a recently purchased item. We have the right to reject/decline any request at our discretion. For consideration- please email orders [!at] prettyrockgirlcollection.com

To complete any return/exchange- we require a receipt or proof of purchase.

Incorrect | Defective item(s):

All of our items are carefully inspected prior to shipment. If for any reason- you received an item which you deem incorrect or defective please notify us within three (3) days of the items delivery and we will gladly exchange your order for a correct or non-faulty item. Merchandise will be deemed faulty only if it is determined that it was faulty at its time of shipment, or if it were damaged during its time in transit. Merchandise damaged after delivery are not considered faulty, and therefore would not be eligible for exchange. The Pretty Rock Girl Collection is not responsible for damaged or stolen merchandise after delivery has taken place. If you receive incorrect or faulty merchandise, please contact us via email at orders [!at] prettyrockgirlcollection.com within three (3) days of your items delivery. In your message please include (1) your name, (2) best contact email, (3) best contact phone, (4) your order number, (5) a description of the defective nature of your order along with photos (6) and the address for where your exchanged item should be shipped. A team member will contact you to process your request. Processing procedure and evaluation of claims will be at our discretion. Once the legitimacy of your concerns are confirmed by our team, your request will be processed and remedied ASAP. In returning incorrect or faulty merchandise, all of the standard rules of our Return/Exchange Policy will apply. We cannot guarantee that items will be in stock at any time. In the event that your original order is no longer in stock, you may receive a refund, store credit, or exchange for another item. Since all situations vary, our team will make efforts to accommodate your specific needs as much as possible.

Our mailing address is:

Pretty Rock Girl Collection

357 Case Avenue #1

St. Paul Minnesota US 55130


GIFT CARDS ARE NON-REFUNDABLE.

Refunds | Partial Credit (if applicable):There are certain situations where refunds and partial credits are granted (if applicable) Refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable): If you haven’t received a refund or partial credit yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at orders [!at] prettyrockgirlcollection.com.