Pretty Little Things...
PrimandPosies' Shop Policies
Hi and thank you so much for checking out Prim and Posies!! I am having a ball making these hair flowers and am so happy to be a part of a brides special day!!
I am engaged myself and know how the little details really matter when planning a wedding. To me a head piece is a BIG detail and can really add so much to your overall look! I strive to make the process of finding the right headpiece as painless as possible. I will work with you as much as I possibly can to make sure you are %100 happy with your purchase. I love custom pieces and am always up for a challenge so please do not hesitate to send me a message if you have a vision that you want to come to life!
This is your big day...I am honored to be a part of it and will do whatever I can to make this experience a good one for you!:)
Thank you so much again for stopping by my shop and congrats on your upcoming wedding!!!
I accept Paypal, e checks or personal checks. Items will not be shipped until payment is cleared for any of the above options. E checks and personal checks will take longer of course than paypal so make sure you factor that into the shipping time:)
I ship using $5 flat rate boxes or parcel post. This depends on what I'm shipping and to where. International I always use parcel post padded envelopes because it is always less expensive. Within the U.S. I typically use the flatrate boxes for headbands and the parcel padded envelopes for everything else.
As always, these forms of shipping are not guaranteed. If you need an item to be guaranteed to you by a certain date, please send me a message. You will likely need to pay extra shipping charges through UPS.
PRIM AND POSIES IS NOT RESPONSIBLE FOR ANY PACKAGES LOST BY USPS. I have been open since 2009 and this has never happened but if it ever did occur Prim and Posies is not responsible for any packages lost by the post office.
I package my hair flowers in large necklace size jewelry kraft boxes. I package my birdcage veils folded one time inside two layers of tissue. I will include instructions with the birdcage veils.
I always ship to your Paypal address unless you specify otherwise. Please let me know either through a message or in the message to seller section if you need the package sent to an address that is different from your Paypal one. It is the buyer's responsability to let me know. Thank you:)
Refunds and Exchanges
Prim and Posies will offer a full refund for any products that arrive damaged. In order to receive a refund, please contact me via Etsy and notify me of the damage and then return the damaged item. In the event that your piece arrives damaged and you would like a replacement piece I will be glad to create one for you and ship it at my own expense.
It is very important to me that you are happy with your purchase. If for some reason you are not, please send me a message.
Additional Policies and FAQs
Almost every item is made to order and will therefore take 5 to 6 business days to ship. I typically do not ship on Saturdays but will certainly do so if there is a rush on an order. If you need something in a hurry, send me a message and I can definitely rush the order...as long as it does not include materials that I would need to order myself. Once again I will do everything humanly possible to get your order out the door and in your hands by the time you need it:)
Last Updated May 17, 2013