Welcome to the Prisma Dimensions Group Etsy Shop - where wit meets wisdom, and sass meets success! 🛍️
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Jamie on Apr 1, 2026
1 out of 5 starsBought this mug as a gift and it was shipped broken TWICE. I spoke with customer service to have them reship in better packaging after it arrived broken the first time. The packaging has a hole cut out in the bottom and it has no stickers or signage showing it is fragile or breakable. They assured me it would be reshipped and they were sorry for the inconvenience but they didn’t even fix the problem. They shipped the mug in the exact same shipping styrofoam with no box and once again the mug arrived broken. I have now asked for a refund. I am tired of dealing with this and it’s ridiculous to have so much trouble receiving a mug in appropriate shipping containers when this is your business. Very disheartening
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Printful
United States
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Printify
Wilmington, DE
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