ProfesoraHazelnut

Wenyuri's Little Shop

Asturias, Spain

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Wenyuri

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Wenyuri

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About ProfesoraHazelnut

Sales 51
On Etsy since 2012

Shop policies

Last updated on March 31, 2015
Welcome to my little shop!
Here you find happy creatures made by me with a lot of care and love.
I use high quality felt and when I have the chance I recycle clothing and give them a second life, making each piece unique.
All my work are embroidered and hand painted by myself.

Feel yourself at home.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
If for any reason you are unsatisfied with your purchase or if you need to change an order, please contact me immediately through Etsy or wenyuri [!at] gmail.com and I'll do anything I can to fit your needs.
Returns will be accepted if the item is still in the condition in which it arrived and the buyer pays the return shipping.

Please, read the product descriptions carefully prior to purchasing.
Payment
Paypal is my preferred method of payment. All orders must be paid for in advance before supplies are purchased and item is made. I will be sent a picture of the item before it is shipped.

Thank you
Shipping
The preparation time for each order varies depending on whether it is done on demand or is a finished product. You can read the description of each.
Shipping for Spain and Portugal will be through courier 48-72h.

Worldwide delivery usually we Takes around 1-2 weeks but it depends on Where on the globe you live! PLEASE NOTE THAT: sometimes international delivery: sometimes can take longer, up to 3, 4 or even 5 weeks.

You are responsible for any customs or taxes your country may charge, thank you.
Additional policies and FAQs
The dolls that I make are for display purposes and not suitable for children due to small parts and delicate materials.

Thank you for reading my policies and remember I am always happy to chat and answer questions.

Best Wishes,

Wen