Our mission is to empower people to preserve their memories through hands-on storytelling.
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Announcement
Last updated on Apr 5, 2026
Reviews
4.9
(1042)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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NORA on May 6, 2026
5 out of 5 starsI liked the photo album I purchased for myself so much that I bought another one for a gift!
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Etsy buyer on May 5, 2026
5 out of 5 starsPurchased as a birthday gift, showed up on time and looks great.
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Sophie on Apr 17, 2026
4 out of 5 starsThe album itself was very pretty, super nice material. It arrived pretty fast too! My photos all look so cute I love the aesthetic and that the seller adds note cards for the slots. Unfortunately the only reason why I took off a star was because the elastic band that closes the album instantly snapped off as soon as I opened the album. I honestly really don’t care/need that feature but it was still a little meh to happen so fast.
Project Memory responded on Apr 19, 2026
Hi Sophie! Thank you so much for leaving this review and letting us know about this issue. We're so sorry that this happened, we try our hardest to do our quality control well and not accidentally send someone a product that isn't quite up to our standards, but this is a good reminder for us to be more thorough! We would love to make this right. I'll follow up with you on Etsy to see if we can send you a replacement or a partial refund for this experience.
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Erin on May 16, 2026
5 out of 5 starsGreat packaging and very neat. Can’t wait to use this for my scrapbook. Quick shipping!
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NORA on May 6, 2026
5 out of 5 starsThis lovely photo album arrived nicely packaged and quickly. It's already in use with favorite photos.
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About ProjectMemory
Sales
5,961
On Etsy since 2021
Shop members
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Samantha Chandra
Owner
Samantha graduated from UCLA with a degree in Business Economics. On top of building Project Memory Co, she also works as an Analyst at Deloitte Consulting. Samantha is passionate about art, journaling, and the process of creation.
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Aneri Chouhan
Owner, Photographer, Shipper
Aneri studied Cognitive Science and Computing at UCLA. When she’s not working on Project Memory Co, Aneri works as a Design Researcher at Lyft. She has a deep love for photography, cozy coffee shops, and journaling.
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Rylee Whited
Order Management, Customer Service, Owner
Rylee studied Supply Chain & Logistics Management at Oregon State University. Outside of Project Memory, she works as a Program Manager in Portland, Oregon. She enjoys reading, journaling, and making lasting memories.
Production partners
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Sticker App
PA, United States
Our stickers are hand-drawn and designed with Procreate. We print our stickers through Stickerapp.
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VistaPrint
United States
VistaPrint is our printer that prints the custom journal card templates and our thank you cards included in the kit.
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Yiwu Miaoyu Arts&Crafts Co., Ltd
China
Yiwu Miaoyu Arts&Crafts Co., Ltd is a photo album manufacturer with whom we have partnered to bring our original design to life. All creative elements of the album such as the illustration on the cover and spine, design choices, and concept are done by Project Memory Co.
Shop policies
Last updated on Jan 15, 2021
Shipping
See item details for estimated arrival times.
Customs and import taxes
For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
More information
Last updated on
Dec 17, 2025
Frequently asked questions
Custom and personalized orders
Please note that we cannot personalize the design of our photo journals themselves. However, if you have special project requests (e.g. you want us to print photos to go into the photo album, or get custom-designed journal cards), please don't hesitate to contact us and we'll try to make it happen!
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