Aria McConnell on Sep 25, 2016
It arrived faster than I expected and what was just I wanted. Thank you!
Promise Pottery was founded in April 2011 by Julie Knowles. After selling her hand carved stoneware pottery in galleries in Arizona, she decided to bring a line of hand made pottery to Etsy. Selling to her customers directly allows her to interact personally with her buyers around the world.
Promise Pottery was founded by Julie Knowles in April 2011. After selling her carved stoneware in fine art galleries in Arizona for many years she decided market a line of custom pottery and share it with her buyers worldwide.
All Promise Pottery is hand-formed from smooth white clay, glazed and fired twice. Suitable for every day use and beautiful enough for special occasions.
All pieces pictured are ready for immediate shipping, except when noted as a "Made to Order" item.
See our complete line of gifts for Godmothers, Mom and the rest of the family here:
Thanks for visiting, enjoy your visit!
Accepted payment methods
- Accepts Etsy gift cards
Sales tax will be added to your invoice for Arizona residents at the rate of 6.35% on your item.
We ship our custom gifts in a complimentary gift box with our company logo and a business card. I am happy to sign your name to the card if you are shipping as a gift.
If you are purchasing an item as a gift that is being shipped to your recipient and you would like to include a gift message, please see my new Premium Gift Wrap/Gift Card Service here:
All items are shipped via USPS First Class or Priority Mail. First Class Mail is used when your order weighs less than one pound. If you order multiple items and your order weighs more than one pound, we will ship via Priority Mail. You can also select Priority Mail when you place your order. In most cases your order will require 3-5 days to be received once shipped. You will receive a shipping notification with package tracking when your item has been shipped.
International orders are shipped via First Class Mail International. Your order may require 4 or more weeks to be received. Many factors can influence the shipping time such as your location, the time of year, and a brief stop through customs.
Additional customs charges, fees or taxes may be due when your package is received. These charges are your responsibility and are decided by the receiving country where you live. As we do not know what each country requires as far as taxes and fees, they are not included in the price of shipping.
If you are unsure what your country requires as far as customs fees and taxes, please contact your local post office for more information before you place your order.
We recommend that you notify your recipient when sending a gift. If your order has been delivered according to USPS tracking and the parcel has not been received, please use the tracking number to inquire with the post office regarding it's whereabouts. As the buyer, it is your responsibility to inquire with the post office. If you wish to insure your package, please select our USPS Priority Mail option at checkout as this option includes insurance.
Refunds and Exchanges
Please convo me if you have any questions or concerns regarding your order.
Additional policies and FAQs
A custom order requires a minimum of 2 weeks to prepare for shipping. Sometimes we require 3 weeks. Our gifts are prepared in the order that they are received.
If you require your order to be RUSHED, we now offer RUSH order service. You can purchase the RUSH order listing, along with the item that you would like for us to make. The RUSH order listing insures that your order will ship approx. 7 business days from the date of purchase and we will upgrade your shipping to Priority Mail (2-3 day shipping).
Rush order service is only available to our US customers.