Propsly

Handmade photo props and clothes for newborns and kids

Ukraine
|
| 48,758 Sales | 5 out of 5 stars 5 out of 5 stars

Propsly is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    Propsly® is delivering handmade props, clothes, and lifestyle accessories for newborns and children to help every storyteller convert captured moments into unforgettable memories. We want your stories to be full of joy, warmth, and light. We want your stories to stand out. We want your stories to be retold and shared.

Let the story begin with Propsly.

PLEASE READ THIS:
We are happy to serve you in our store. We do our best to make sure that every order is processed as quickly as possible and shipped within the shortest time frame after the order was placed. However, once we ship it, we cannot affect the delivery time which may depend on factors like the holiday season and internal postal service processing. Please learn a few notes below to better understand our shipping policy:

*** All orders are shipped with Ukrainian post that transfers them to the local government post of the buyer's country for delivery (i.e. USPS for the United States, etc.). Orders are shipped via first-class mail and include tracking numbers.
*** We ship to the address Etsy provides us, so please confirm your address before placing your order.
*** Propsly is not responsible for any delays or lost items in the mail.
*** Once it is sent, the post office has FULL control of the package. Please use the tracking number we have given you. Please monitor your parcel with the tracking number once is on its way to you. We cannot affect tracking information updates as it relies on the postal company.
*** Customers are responsible for any fees, taxes, and duties associated with shipping & purchasing to their respective countries.

*** REFUNDS and EXCHANGES***
We accept returns or exchanges but we are not responsible for any shipping cost. Customers are responsible for return postage.
Cancellations due to processing times are not available.

We will be happy to have you as a customer and ship your items to you swiftly. Please contact us with any concerns or problems with your order and we will try to resolve the situation promptly.

Follow us on Instagram, Facebook, and Pinterest to get updates on new-coming items and promo codes - @Propsly. Share photos on your social media pages and tag us #propsly.

Thank you,
Propsly team

Announcement

Last updated on Mar 6, 2024

Propsly® is delivering handmade props, clothes, and lifestyle accessories for newborns and children to help every storyteller convert captured moments into unforgettable memories. We want your stories to be full of joy, warmth, and light. We want your stories to stand out. We want your stories to be retold and shared.

Let the story begin with Propsly.

PLEASE READ THIS:
We are happy to serve you in our store. We do our best to make sure that every order is processed as quickly as possible and shipped within the shortest time frame after the order was placed. However, once we ship it, we cannot affect the delivery time which may depend on factors like the holiday season and internal postal service processing. Please learn a few notes below to better understand our shipping policy:

*** All orders are shipped with Ukrainian post that transfers them to the local government post of the buyer's country for delivery (i.e. USPS for the United States, etc.). Orders are shipped via first-class mail and include tracking numbers.
*** We ship to the address Etsy provides us, so please confirm your address before placing your order.
*** Propsly is not responsible for any delays or lost items in the mail.
*** Once it is sent, the post office has FULL control of the package. Please use the tracking number we have given you. Please monitor your parcel with the tracking number once is on its way to you. We cannot affect tracking information updates as it relies on the postal company.
*** Customers are responsible for any fees, taxes, and duties associated with shipping & purchasing to their respective countries.

*** REFUNDS and EXCHANGES***
We accept returns or exchanges but we are not responsible for any shipping cost. Customers are responsible for return postage.
Cancellations due to processing times are not available.

We will be happy to have you as a customer and ship your items to you swiftly. Please contact us with any concerns or problems with your order and we will try to resolve the situation promptly.

Follow us on Instagram, Facebook, and Pinterest to get updates on new-coming items and promo codes - @Propsly. Share photos on your social media pages and tag us #propsly.

Thank you,
Propsly team

48758 Sales

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Items

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Propsly Team

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Propsly Team

Reviews

Average item review
5 out of 5 stars
(4669)
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About Propsly

Sales 48,758
On Etsy since 2017

Hello, Storyteller! Time to start a new story

Shop policies

Last updated on Jan 5, 2024

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Privacy policy

More information

Last updated on Jan 5, 2024

Frequently asked questions

1. I need something special. Can you create a custom order?

We can in most of the cases. However, we need to evaluate the task first. Please send us a complete request with all necessary data (size, dimensions, color, fabric, style, and, if you can, a picture of something similar). We will send you our answer within 1-3 days.

2. I have no PayPal account. Can I pay with a credit card?

Credit card payments are processed through PayPal and no PayPal account is required for that. To pay by credit card just follow the steps below:
a. Click "Pay with PayPal" at the end of the checkout process.
b. Now when you are at PayPal. Click "Continue" to pay with a credit card if you don't have a PayPal account.
c. Enter your credit card and personal info. Click "Review Order and Continue."
d. Review your order. If everything is correct, Click "Pay (dollar amount) Now."

You can also contact us and arrange payment through other money transfer service – Western Union, MoneyGram, PaySend, etc.

3. Do I have to specify my phone number in the contact information?

We suggest to include your phone number as it will help us contact you fast in urgent cases and follow up about your order. In addition, the post service will be able to contact you to inform you about the parcel. We never use your phone number for any bulk SMS or marketing purposes. We never transfer your information to any third parties, except for the post service for the shipping purposes.

4. How long will it take to get my parcel?

The standard shipping to your country, which is included in the order price, is approximately 2-4 weeks according to the international shipping company. Sometimes parcels arrive earlier. Sometimes parcels may be delayed.
Please note that during holiday time (like Christmas and New Year) all the parcels are usually delayed (for 1-2 weeks) due to the huge load at all post services.
All orders are shipped with Ukrainian national post service (Ukrposhta) that transfers them to local government post of buyer's country for delivery (i.e. USPS for the United States, etc.). Orders are shipped via first class mail and include tracking numbers.

5. I can’t wait 2-4 weeks to get my parcel, I need it by a certain date. Is it possible?

Yes, it is possible. Please note that the usual order preparation time for shipping is 3-5 days (up to 8 days maximum depending on the ordered items stock availability). The fastest shipping option time is 5-8 days (up to 12 days maximum). Please leave us a note with your order about the date you need to get the parcel or send us a message about it.
We may use an express carrier option (UPS, EMS, DHL) at an additional charge depending on the order weight for orders above 10$. If you choose the express shipping option we will calculate the express shipping cost and send you a link to pay for the difference between standard shipping (which is already included in the order cost) and express shipping cost.

6. I received the tracking number by message. Where should I track the parcel?

In case your order has been sent by the Ukrainian national post service Ukrposhta – at track.ukrposhta.ua or on your national post service website (all orders are transferred from Ukrainian post service to the national post service of the destination country).
Note. Some local postal services do not provide on-line tracking for international registered airmail. Such as Canadian and Australian post. We can track your package on site of Ukrainian post. There you may see the last place in Ukraine where your parcel was registered: https://track.ukrposhta.ua/tracking_EN.html

Or for all post services you can use the common international tracking website - https://www.17track.net/en

7. I ordered under standard shipping terms. 4 weeks have been passed and I haven’t received my parcel. What should I do?

Please contact us and your national post service. We will send a request for investigation to our post service. After we get the post service confirmation that the parcel is lost the post service should refunds us. After we receive the money back we will refund you with this amount. This is a standard procedure and we have to follow it. Please note that the standard shipping post service (Ukrposhta) has the right to investigate the case up to 2 months. Usually it takes around 1 month to get information. Your national post service may give you the information on the parcel faster. That is why we ask you to contact them. Sometimes the parcel is not lost and was actually attempted for delivery with the tracking system failing to show it.