Puddys' Shop Policies
Welcome to the world of Puddys!
I hope you've enjoyed having a look around at my handmade dolls and have found someone that you'd like to take home with you.
My work comes fresh from a rather quirky imagination and are all individually handmade pieces, each with their own character and quirks.
The combination of new and old comes together in these dolls, much like in you and I. We're constantly growing into new people, but with the essence of our past to make us who we are.
I only accept Paypal payments.
I am not far from the post office at all, so I can send your parcel within 2 days of your order and have it sent to you as soon as possible.
All of my Puddys are carefully packed into recycled boxes and then posted to you via tracking post, with a tracking number so I will always know where your creation is if you wish to track it.
If you have any other requirements regarding postage, please don't hesitate to contact me.
Refunds and Exchanges
I put my customer's happiness first, so if you have any problems with your new Puddy, please get in touch within 7 days of delivery and we will arrange a return and refund.
Additional Policies and FAQs
I always welcome customized orders!
I love the input and inspiration of other people, and would be very happy to make your very own Puddy.
You will have to allow making time and ordering time of your selected coloured felt, but please feel free to contact me with your ideas and we'll design something specially for you.
Last Updated July 9, 2011