~ Cancellations need to be submitted within 24 hours of purchase. I will refund the cost of the order and shipping at the time of cancellation within the 24 hour window. After 24 hours full refunds will not be given.

~ Refunds will only be given if the item is defective due to an error on the part of Punk Rock White Trash. Return the item in the condition in which it was received and a refund may be issued. Refunds are subject to my discretion. Return of the item may not result in a refund.

~ Refunds will not be given due to incorrect addresses on the behalf of the buyer. If the package returns to me I will resend. Postage costs to resend the item will be the responsibility of the buyer.

~Refunds will not be given due to incorrect addresses on the behalf of the buyer if the item is not returned to sender

~Refunds are not generally available.. I will work with you to remedy the situation to the best of my ability however I do not generally issue refunds.

~ I accept Paypal and it's your lucky day because you don't need a PayPal account to use it! Just click "check out as guest" and enter your payment information.

~ My business hours are 8 am to 8 pm M-F. The wait for items is according to business days. For example if you order a custom that is to take 6 to 8 weeks to complete please allow 6 to 8 weeks not including weekends or holidays.

~ Custom Orders are priced by size and level of detail. I will not begin constructing items until payment is received. Starting prices- are as follows and can increase per level of detail and extra materials needed.

Large (18")- 75.00 starting
Medium (10")- 50.00 starting
Small (4")- 30.00 starting

~ I will create custom listings specific to you for ease in ordering. Please purchase the listing within a week of being notified it is live unless it was otherwise agreed upon.

~ Merchandise is handmade and is subject to have minor variations from the pictured items. As I grow and become more skilled I change the way I do things to provide a more quality product. If there is an issue with a change that has been made please contact me and I will work with you to remedy any issue you may have.

~ If an item is damaged from regular wear and tear I am happy to repair items for a nominal fee so please feel free to contact me about anything I can remedy for you.

~ Hats are sized according to average measurements. If an item does not fit I am more than happy to work with you. Please message me and return the item unworn/unwashed and I will send out a replacement item asap.

~ All items are created from my imagination. They are free hand crocheted (without a pattern). This means I would sincerely appreciate if my art was not reproduced without my explicit permission.

~ I create all items in the order they are received. I will not accept payment to rush items as it is unfair to those who have previously ordered. The policy is first paid first made.

~ My working hours are Monday through Friday 8 am to 8 pm. and I do not work on holidays. The estimate for creation is based on business days and does not include weekends or Holidays.

~ I am one person creating all the items in my shop, therefor items may not be shipped in the specified time on the listing. I will attempt to get orders out in the allotted time, however I occasionally will require more time due to order volume.

~ Punk Rock White Trash is not responsible for any adverse reactions to items purchased. ex: If you are allergic to wool and the item causes a reaction.

~ I can not promise an item will arrive by a specific date. I will attempt to accommodate specific dates however I can not promise an item will arrive in time. Refunds will not be issued for items that do arrive by a specific date.

~ I guarantee my work. If an item is damaged I will repair it for a nominal fee or free of charge. The cost will be determined by the level of damage and the cost to repair.

~ I will customize any item to your specifications. Please message me directly for customization. I will respond as notes to vendors do not always appear. NOTE: customization may lead to a surcharge.

~ I have pets. I attempt to keep them from my creations but there are
pets in my home. If this is a concern please message me before ordering.

~ All items are made to order unless otherwise stated in the title of the listing.

~ If an item is for a child or pet please message me prior to ordering so that I can be sure to make your item safe and secured.

~ I ship via USPS Flat Rate. Shipping fees are dictated by the postal service. Shipping times depend on carrier speed, destination and weather conditions. Generally there is a 3 day turn around on orders once that have been shipped inside the U.S.

~ Shipping labels are printed via paypal. Tracking numbers are available upon request.

~ I ship internationally. Delays from customs, weather and carriers may occur. Buyer is responsible for any additional customs tax.

~Refunds will not be given due to incorrect addresses on the behalf of the buyer if the item is not returned to senders

~ Items will be shipped to the address on the order. Notes to seller with alternate addresses may not be seen. Please update your mailing address prior to ordering.

~ Upgraded shipping can be requested. The buyer is responsible for any additional shipping cost.

~ I ship items on Monday via USPS Flat Rate shipping. Tracking is available upon request. Please allow 3-5 business days after an item is marked shipped. International orders may take longer due to customs processing and any additional fees are the responsibility of the buyer. Punk Rock White Trash is not liable for lost, stolen or damaged items. If there is an issue please contact me so that I may go through the proper channels to remedy the situation. 50 dollars worth of insurance is included in shipping as well. Additional insurance may be purchased at the buyers expense.

~Shipping fees are dictated by USPS flat rate shipping fees. I do not charge handling fees. Upgraded shipping can be requested at an additional cost.

~International shipping is available via USPS Flat rate as well. Items should arrive in 5 to 10 business days however customs may delay shipments for an extended period. All taxes and fees are the responsibility of the buyer.

We do take customs but will not directly copy any other artist.

Merchandise is handmade and is subject to have minor variations from the pictured items. As I grow and become more skilled I change the way I do things to provide a more quality product. If there is an issue with a change that has been made please contact me and I will work with you to remedy any issue you may have.

If an item is damaged from regular wear and tear I am happy to repair items for a nominal fee so please feel free to contact me about anything I can remedy for you.

Hats are sized according to average measurements. If an item does not fit I am more than happy to work with you. Please message me and return the item unworn/unwashed and I will send out a replacement item asap.

All items are created from my imagination. They are free hand crocheted (without a pattern). This means I would sincerely appreciate if my art was not reproduced without my explicit permission.

I create all items in the order they are received. I will not accept payment to rush items as it is unfair to those who have previously ordered. The policy is first paid first made.

I will attempt to create items by a specific date, however I am only one person and can occasionally have things occur that may delay shipments. ie: weather, personal reasons, illness, and the like.


Feel free to message me with any questions or requests. I generally respond within an hour however there are times when I may not. Please allow up to 10 hours for a response before messaging me again. I will be in contact as soon as possible.

If an item arrives and is not satisfactory please let me know before leaving a review. I will work with you to remedy any issue within reason.

Thank you so much for choosing my shop! I am honored to be able to create something just for you :D