PupTartHandmade

Handmade accessories for you, your pet & your home.

London, United Kingdom · 2014 Sales

PupTartHandmade

Handmade accessories for you, your pet & your home.

London, United Kingdom 2014 Sales On Etsy since 2014

5 out of 5 stars
(557)

Announcement   Hey!
For Pride Month we're celebrating by donating 15% of each limited edition Rainbow Pride product to the London Friend charity.
Thanks so much for stopping by our shop. We make everything ourselves in our North London Studio. If you need an express delivery or have any questions just let me know.

Welcome to Pup Tart Handmade, a collection of lovingly hand made accessories for you, your pet and your home. Including our bestselling Watermelon Pouches and Glitter Bags. Tipi's and Bow Ties will be back in stock soon. Check out our buddy site www.puptart.co.uk for the latest news and info.

Announcement

Last updated on Jun 7, 2018

Hey!
For Pride Month we're celebrating by donating 15% of each limited edition Rainbow Pride product to the London Friend charity.
Thanks so much for stopping by our shop. We make everything ourselves in our North London Studio. If you need an express delivery or have any questions just let me know.

Welcome to Pup Tart Handmade, a collection of lovingly hand made accessories for you, your pet and your home. Including our bestselling Watermelon Pouches and Glitter Bags. Tipi's and Bow Ties will be back in stock soon. Check out our buddy site www.puptart.co.uk for the latest news and info.

Hannah Frew

Contact shop owner

Hannah Frew

View all 52 items

Reviews

Average item review
5 out of 5 stars
(557)
turleysueellen1

turleysueellen1 on Jun 18, 2018

5 out of 5 stars

So pretty! Love how well this is made. Wish the company had other products, I would order.

Sian

Sian on Jun 8, 2018

5 out of 5 stars

Great item and quick delivery, thank you!

Caroline

Caroline on Jun 7, 2018

5 out of 5 stars

My friends and I love our sparkling little bags so much! Thanks you Hannah!!

View all 557 reviews

About

Hand stitched, hand dyed, handmade by me and my best pooch buddy Indy.

Welcome to Pup Tart Handmade, a collection of lovingly hand dyed, hand stitched and hand printed accessories for you, your pet and your home. I'm a former fashion buyer & textile design graduate and with the help of my dog Indy we hope to bring you a collection of lovingly made products that will brighten up your day.

Working from my small studio in North London, I dye, print and stitch everything from glitter bags and watermelon purses to our bestselling dog and cat tipis. Looking to make Indy a home, I loved the idea of creating something different for Indy to call her own. The Tipi was born. Every night Indy would take herself off to another room where it was dark and quiet. Now she's hanging out right next to us in her tipi, sometimes you'll hear signs of life or spot the odd paw sticking out. Needless to say Indy loves her tipi!

The growing collection is made and sourced by me making each piece a unique buy. The range is constantly updated with new and interesting designs so come back often to see what Indy has inspired next.

A huge thanks to all our lovely customers for making my Pup Tart dreams come true.

I love making bespoke orders so just message me for details.

Shop members

  • Hannah Frew

    Owner

Production partners

  • Lapel Pin Badges

    Spalding, England

    A lovely British company suppling lapel pin badges for over 20 years.

Shop policies

Last updated on November 3, 2017
Thanks for taking the time to check out our Shop Policies.

Here at Pup Tart Handmade I like to keep things as simple as possible and customer service is extremely important to me. Any questions just send me a message and I will get back to you ASAP.

Thanks for stopping by and looking at my little shop.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
  • Other Method
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Unhappy customer = unhappy Pup Tart.

If there is an issue with an item, let me know within one week of receiving the item and we will work it out! Unfortunately, I am unable to refund shipping costs or refund costs for items lost in the mail. The item is your responsibility until it reaches me.

Remember to check the measurements carefully. Please note that due to the hand made nature of my products. some tiny irregularities may be apparent in your purchase. We like to see them as quirks and what makes each item unique.
Payment
I accept payment through Pay Pal. Don't have a Pay Pal account no problem, here's how to pay with debit/credit card: https://www.etsy.com/uk/help/article/361

Please ensure you make payment within 3 days or I will have to cancel the order.
I will give you fair warning before day 3. If your having problems just let us know and I can try to help.
Shipping
I aim to get your package to you looking ace and as quickly as possible.

I use Royal Mail First Class and we aim to dispatch within 3 working days (Monday - Friday) once payment has cleared.

Please note if you required a tracked or express order just upgrade your shipping to our UK express and international tracked and traced options.

You can now request free collection from our new studio in Wood Green London


I cannot be held responsible for any items that go missing in the post. But if your delivery does go missing I will try my best to sort out the situation.

I am more than happy to ship worldwide. International customers are exciting. However please note: any customs or import duties levied once the package reaches your destination country will be your responsibility as we have no control over these charges and cannot predict them.
Additional policies and FAQs
I am excited to talk through any custom orders. We can make Tipi's smaller or bigger, no problem. I also accept wholesale enquiries just send me a message.
Privacy
Information I Collect

To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements.

Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Hannah Frew, am the data controller of your personal information. If you have any questions or concerns, you may contact me at shop [!at] puptart.co.uk