Puppenvolk

Péry, Switzerland · 0 Sales

Puppenvolk

Péry, Switzerland 0 Sales On Etsy since 2012

Nicole Volkmer

Contact shop owner

Nicole Volkmer

Shop policies

Last updated on July 7, 2012
Thank you for visiting my Puppenvolk shop.

By ordering you agree to the following terms:

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Money Order
Payment
I only accept payment in advance and will mail out your item as soon as I got your money.
You can pay via PayPal or an ordinary transaction to my Swiss bank account.
Please note that buyers are responsible for any and all duties and customs charges that may be incurred.
Shipping
I ship worldwide via Swiss Postal Service within 1 - 3 business days after I received your payment.
All my dolls are sent as registered parcels. The shipping prize depends on the weight of the doll parcel and is 20 - 40 US Dollars. The risk of loss is carried by the seller.
If you explicitly demand an unregistered shipping of your doll, the prize are 10 - 20 US Dollars. But in this case, the risk of damage or loss is carried by the buyer.
Depending on your country shipping from Switzerland to Europe and the US takes about 5 working days to 3 weeks.
Refunds and Exchanges
For questions and problems concerning your order, please contact me. I am sure we will find a good solution.
Items can be returned within 14 days in original condition and you will receive your refund (except shipping costs).
Additional policies and FAQs
I do take custom orders. If you wish to make a custom order please contact me via Etsy. Please keep in mind that Puppenvolk dolls are unique and handmade. All my dolls look similar and have their unique Puppenvolk appearance and facial expression. So please write me your wishes and visions as clear as possible. As soon as your order doll is completed I will list it in my Etsy shop with a reservation for you. You are not obligated to buy your custom order doll.