MyNewEtsyShoppe

Formerly Pura Gioia

Murrieta, California · 8180 Sales

Announcement   Pura Gioia Bath & Body shoppe is under new ownership Website: PuraGioia.com
Looking for Lip Joy? Lip Joy has it's very own ETSY shoppe now! LipJoyLipBalm.com
Check it out and be sure to say hi :)
https://www.etsy.com/shop/LipJoyLipBalm

Announcement

Last updated on Aug 2, 2018

Pura Gioia Bath & Body shoppe is under new ownership Website: PuraGioia.com
Looking for Lip Joy? Lip Joy has it's very own ETSY shoppe now! LipJoyLipBalm.com
Check it out and be sure to say hi :)
https://www.etsy.com/shop/LipJoyLipBalm

Vicki Butler-Hagen

Contact shop owner

Vicki Butler-Hagen

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    About

    Spreading Pure Joy

    I've always been told that I was born happy and full of joy. I was born in Waynesboro, VA and grew up playing outside in the green grass and surrounded by trees and flowers. I used to pretend that I was a Native American or a Colonial girl - so one of my favorite things to do was to scavenge around and mix up natural concoctions. My life has been all about raising healthy, happy children and learning as much as I could about herbal healing, wild crafting herbs, aromatherapy, organic gardening, natural cooking etc.
    Because the world can be stressful sometimes - I often have chosen to surround myself with certain colors and scents to help me stay in balance. Pura Gioia was born as a result.
    I started with Lip Joy and shared my formulas with my coworkers. Then they started requesting different flavors and various custom blended products with a variety of scents. Person by person my requests grew as people shared their favorites with others....spreading joy one person at a time!!

    Around the web

    Shop members

    • Vicki Butler-Hagen

      Owner, Founder

      I founded Pura Gioia in 2009. My goal was to spread joy through my products because the world can use more joy. Pura Gioia means "Pure Joy" in Italian. Inspired by Mother Natures color palette & scents & blended with Pure Joy and Gentle Ingredients~

    Shop policies

    Last updated on November 8, 2017
    Welcome to Pura Gioia ~ meaning Pure Joy in Italian. It is our intention to spread joy in the world through our handmade products because, we firmly believe the world can always use more JOY.

    Accepted payment methods

    • Visa
    • Mastercard
    • American Express
    • Discover
    • Apple Pay
    • Klarna
    • Sofort
    • Ideal
    • Paypal
    • GiftcardAccepts Etsy Gift Cards and Etsy Credits
    Returns and exchanges
    I don't accept returns, exchanges, or cancellations
    But please contact me if you have any problems with your order.
    Returns and exchange details
    We do not accept returns due to the personal nature of our products, nor can we offer a refund because you do not like the scent. We understand that ordering scents online may be difficult so sampler sets are offered - please feel free to ask about scents you are interested in before ordering if you aren't sure so we can try to include those types of scents for you if available. Please contact seller if you believe there is a problem with your order such as receiving the wrong quantity or products as soon as possible so the situation can be addressed. Happy customers is our number one intention at Pura Gioia. We reserve the right to refuse service. if we feel that we will not be able to meet the customers expectations their order will be promptly refunded and cancelled.
    Payment
    We accept Credit Card and Pay Pal payments through the ETSY system, so we will never have access to your secure information. CA state tax rate collected is 8.25% and will be charged automatically through the ETSY system. Please be sure that your order is correct when you place your order and respectful of our policies, ALL SALES FINAL: under most circumstances Changes, Cancellation Requests and Refunds may not be possible unless they are received on the same day that the transaction is processed (before 12;00 PM PST/PDT) Everything is made fresh to order at Pura Gioia and created according to each customers specifications. We offer so many products, sizes and scents/flavors that thousands are possible variations are possible so that your items are considered custom made and may not be resold to another customer within the time frame necessary, in most cases,
    Shipping
    Please let us know if you need a RUSH on your order, before you place your order if possible. Our shoppe is currently running with an average 3-4 week processing time (may be prior to shipping) It is very possible however for your order to ship much sooner, sometimes as fast as 2-3 days ~ depending on how large and complex your order is and what we have stocked in our inventory. Everything is done by hand with love and currently there are only two (hands). As a small business, each and every order is appreciated very much! Thank you for your sweet patience with the current schedule ...It is very important that you will find your products are worth the extra wait once you get them and you will be back to order more again <3


    Our loyal customers understand that we are a small business and we often get lots of orders in a short period of time. Pura Gioia products are not pre-made items kept in an inventory - so we don't just " grab it off the shelf and pack it up. Our products are joyfully hand made - labeled, individually sealed, shrink wrapped and packaged with thought and care.

    WE also always try to personalize each package with a few little extras relevant to the customer preferences or new product samples - so, these special touches take a little more time. We hope you think your Pura Gioia purchases are worth the extra day or two!

    Our preferred method of shipment is USPS Priority Mail - Flat Rate with delivery confirmation receipts. We enjoy refunding shipping over payments when applicable, but we never charge the customer extra when shipping exceeds what the customer has pre-paid - we gladly assume that loss. We are still learning.