PureRoxInPrint's Shop Policies
Thank you for coming to my shop. Here, I have set up this shop up with all of my work that is worded in some way. I try my best to be original in design and style.
I use sterling silver, gold filled and gold plated sterling silver (vermeil) findings, discs and tag charms. Some are purchased already cut and some I cut myself. I use only quality materials and thick gauge weights in metal. I like my product to be substantial. Even my earring wires are no less than 18 gauge in thickness.
If for some reason you end up unhappy with your purchase, please contact me before leaving any negative feedback so that I may see if I can correct the issue.
Thanks again, Roxanne
To purchase you will have to have an Etsy account which is easy to set up. Immediate payment is required upon check out, where you can use a credit card through Pay Pal whether you have a Pay Pal account or not.
Items will generally ship 3-5 days after I receive an order unless something different is discussed with the customer. Production may take longer during holiday seasons.
Domestic Shipping (USA)
I will ship via USPS First Class with a delivery confirmation unless you specify a different method shipment. This is a 2-5 day transit time.
Domestic USPS Priority Shipping for 2-3 day delivery is available at checkout.
USPS Overnight Delivery is usually 1 day unless you are in a rural area.
If you are purchasing from out of the country, the full purchase price for Customs on the postage label. Shipping internationally may cause your parcel to attract duties and custom fees. They are the responsibility of the buyer. Please contact your local customs organization for more information.
I ship first class international mail in a small manilla envelope. I insure the package for loss or damage. This package is not traceable. If you would like tracking the price of shipping is more expensive, please contact me if you are in need of tracking.
I have found that shipments to Canada can take up to 2-3 weeks for delivery.
Australia is relatively quick at 1 week.
China 2-3 weeks.
Great Britain 1-2 weeks.
These are all just examples of what I have experienced. The US Post Office states that First Class International can take up to 6 weeks for delivery.
Refunds and Exchanges
I cannot refund or exchange earrings for health reasons.
Refunds and exchanges are considered on a case by case basis for bracelets and necklaces. If for some reason you are not pleased with your purchase or if there has been some shipping damage please contact me within 48 hours of delivery to discuss a remedy. If a return is to be made, I will refund the full amount of the item. The customer will be responsible for the shipping costs both ways.
Additional Policies and FAQs
My jewelry is not intended for small children.
As much as I can I purchase components from other artists on Etsy and other similar venues because I trust them and to insure quality. The result sometimes ends up in a higher than the other guy price...but you will find it well worth it.
Last Updated September 15, 2014