PAWS & BARKS
Privacy Policy
Effective Date: March 3, 2026
Welcome to Paws & Barks! We are committed to protecting your privacy and ensuring your personal information is handled responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you shop with us on Etsy.
By purchasing from our shop, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you place an order or interact with our Etsy shop, we may collect the following information:
Personal Information
• Full name
• Shipping address (street, city, state/province, postal code, country)
• Email address
• Phone number (if provided for shipping purposes)
• Payment information (processed securely by Etsy — we do not store card details)
Order Information
• Items purchased
• Order date and transaction ID
• Personalization details (if applicable)
• Communications between you and our shop
2. How We Use Your Information
We use your personal information solely to:
• Process and fulfill your orders
• Communicate with you about your order status, shipping updates, or questions
• Handle returns, exchanges, or complaints
• Send important shop updates (only when necessary)
• Comply with legal obligations
We do NOT use your information for unsolicited marketing, and we do NOT sell your data to third parties.
3. How We Share Your Information
Your information may be shared in the following limited circumstances:
Etsy
As we sell through Etsy, your information is also subject to Etsy's Privacy Policy. Etsy manages payment processing, buyer protection, and platform security. Please review Etsy's Privacy Policy at etsy.com/legal/privacy.
Production & Shipping Partners
To fulfill your order, we work with trusted third-party production and fulfillment partners. Your name and shipping address are shared with these partners only to produce and deliver your order. They are not permitted to use your information for any other purpose.
Legal Requirements
We may disclose your information if required by law, court order, or government authority.
4. Data Storage & Security
Your data is stored securely through Etsy's platform. We take all reasonable precautions to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.
We retain your order information for as long as necessary to fulfill legal, accounting, or reporting requirements — typically 3 to 5 years.
5. Cookies & Tracking
Our Etsy shop uses Etsy's built-in analytics and cookie tools. These may track your browsing behavior on the Etsy platform to improve your shopping experience. We do not operate our own tracking systems outside of Etsy.
You can manage cookie preferences through your browser settings or Etsy account settings.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
• Right to Access — request a copy of the personal information we hold about you
• Right to Correction — request correction of inaccurate or incomplete data
• Right to Deletion — request that we delete your personal data (subject to legal obligations)
• Right to Restriction — request that we limit how we use your data
• Right to Data Portability — receive your data in a portable format
• Right to Object — object to processing of your personal data
To exercise any of these rights, please contact us directly through Etsy Messages. We will respond within 30 days.
7. Children's Privacy
Our shop and products are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately and we will take steps to remove it.
8. International Orders
If you are ordering from outside the United States, your information may be transferred to and processed in the United States or other countries where our production partners operate. By placing an order, you consent to this transfer.
We ensure that any international data transfers comply with applicable data protection laws, including GDPR where applicable.
9. GDPR — European Customers
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):
• We process your data on the legal basis of contract performance (to fulfill your order)
• You have the right to lodge a complaint with your local data protection authority
• You may request that we stop processing your data at any time (subject to legal obligations)
For GDPR-related requests, please contact us via Etsy Messages and we will respond within 30 days.
10. California Residents (CCPA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
• The right to know what personal information we collect, use, and share
• The right to request deletion of your personal information
• The right to opt-out of the sale of your personal information (note: we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights
To submit a CCPA request, please contact us through Etsy Messages.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the effective date at the top of this document. We encourage you to review this policy periodically.
Continued use of our shop after changes are posted constitutes your acceptance of the revised policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Shop Name: Paws & Barks
Contact: Via Etsy Messages at etsy.com/shop/PawsAndBarks
Response Time: Within 24–48 hours
Thank you for trusting Paws & Barks with your information. We take your privacy seriously.
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