PurpleIrisPlaza

purpleirisplaza.com

Houston, Texas On Etsy since 2014

PurpleIrisPlaza

purpleirisplaza.com

Houston, Texas | 134 Sales

Announcement    Due to broadening my business horizons, I must reduce Purple Iris's presence to one shop to free up the time needed. Since my shop at purpleirisplaza.com is the only one where I can sell all of my products, that is where our products will remain available. Hope to see you there! =)

Announcement

Last updated on Jun 13, 2019

Due to broadening my business horizons, I must reduce Purple Iris's presence to one shop to free up the time needed. Since my shop at purpleirisplaza.com is the only one where I can sell all of my products, that is where our products will remain available. Hope to see you there! =)

Items

No items listed at this time
    Nicole

    Contact shop owner

    Nicole

    Reviews

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    See reviews that mention:
    quality 3 shipping 16 customer service 6

    About PurpleIrisPlaza

    Sales 134
    On Etsy since 2014

    Purple Iris Plaza for Music, Collectibles & More

    Howdy! =) My name is Nicole, the sole proprietor of Purple Iris Plaza. The family had a few big moves over the past decade and came across so much "schtuff" that we really needed to pare down. It's amazing how much you can collect over the years!

    So that's how Purple Iris Plaza came about...to sell the family's "schtuff" that we felt would be appreciated by others. I'm rather selective, so all items are in new or like new condition. If there are any flaws, they're minor and detailed in the description and photos.

    We currently offer music and movies, Precious Moments and HomCo figurines, Hummel collector's plates from Danbury Mint, Christmas ornaments from Hallmark, Enesco and Coca-Cola, Depression glassware, porcelain dolls, other collectibles, housewares, clothing and more. Our complete inventory is available at www.purpleirisplaza.com, so that's where to look if something disappears from this shop as I don't offer all of my vintage and other items here.

    So, please feel free to shop with confidence, knowing that the Purple Iris family provides quality products and service. If you have any questions, I'm only a phone call or email away. =)

    Shop members

    • Nicole

      Owner, Creator, Customer Service

      Howdy! =) I'm Nicole. I've been doing business online since 2000 and opened a store in 2009 so the family could unload "stuff." I enjoy what I do and am happy to serve you! =)

    Shop policies

    Last updated on May 28, 2018
    The Purple Iris family wants you to be well-informed about how we do business so you can feel confident shopping with us. So please review the following policies to answer any questions you may have and feel free to contact Nicole if we have overlooked something.

    Nicole can be reached via either Etsy Conversations or toll free at (866) 548-2064, Monday thru Friday 10a-6p and Saturday 10a-4p (Central). We typically respond to emails within 24 hours. If your call is not answered, please leave a message and Nicole will get back to you at the earliest possibility.

    PLEASE NOTE: Purple Iris Plaza is a Texas-based business where Texas and US law apply to all shop transactions.

    Accepted payment methods

    Paypal Mastercard Visa American Express Discover Giftcard
    Accepts Etsy Gift Cards and Etsy Credits
    Returns and exchanges
    Returns are accepted within 30 days of purchase. Simply contact Nicole via Etsy email or toll free at (866) 548-2064 to expedite the return process. Refunds are provided upon receipt of the items in their expected condition via the payment method you used to purchase the item.

    Full refunds are provided for items lost or damaged during shipment. For general returns or packages returned to sender, we will provide a refund less any shipping costs we have incurred. So, whatever your reason for returning an item, just be sure to contact Nicole for assistance.
    Payment
    We accept payment in US Dollars (USD) via PayPal and Etsy Payments. Our preferred method is PayPal where we've had a claim-free, verified business account since 2000. If you do not wish to create an account, PayPal offers guest checkout via the "Pay with debit or credit card" option below the PayPal login section on the checkout page. This option provides all of the same benefits of your card services as well as those provided to PayPal account holders. So you can rest assured that your payment is secure and your rights are protected.
    Shipping
    We typically ship orders the same or next business day, but no later than the third business day, with tracking provided for your convenience. Delivery time depends on your location and shipping method. US shipments take 2-10 business days and international shipments can take 2-6 weeks or more. If you have not received your package within that time frame, please contact Nicole.

    || INTERNATIONAL SHIPPING || We ship to most countries and insure all international shipments. Any customs fees and VAT (value added tax) are not included and may be due upon receipt (sorry, we cannot legally mark merchandise as "gifts").
    Privacy
    Your privacy is of the utmost importance to us. Your information will never be sold to anyone and only your name and mailing address will be shared with those involved in providing the items you have ordered. However, we may use your phone number and/or email address to contact you in the event there is a problem with your order.

    We may also use your mailing and/or email address on a periodic basis to inform you of promotions and special offers. You will be given the opportunity to opt out of future promotions and special offers directly within the email and may opt out of physical mailings by simply sending us an email.

    If you have any questions regarding the above policies, feel free to contact Nicole either toll free at (866) 548-2064 or via email at purpleirisplaza [!at] gmail.com or Etsy's messaging system and she will be happy to assist you.

    THANK YOU FOR SHOPPING AT PURPLE IRIS PLAZA!! YOUR BUSINESS IS TRULY APPRECIATED!!

    More information

    Last updated on Aug 8, 2017
    Frequently asked questions
    What are your policies regarding payment, shipping, and returns?

    The Purple Iris family wants you to be fully informed about how we do business so you can shop with confidence knowing that your satisfaction is of the utmost importance to us. So we have developed a comprehensive set of policies to answer any questions you may have.

    Our policies are accessible via the Policies tab at the top of the shop's home page as well as within listings. Of course, if you don't find the answers you're looking for, please do not hesitate to contact Nicole.

    Do you combine shipping?

    We sure do! Shipping is calculated at checkout, so you should be accurately charged. However, with the way the system is set up to fit multiple items in a package (or packages), there may need to be an adjustment, which would most likely be in your favor.

    How well do you pack items for shipping?

    Our customers have always had positive things to say about how fast we ship and how well their item was packed. That's because we take extra special care when shipping all of our items, fragile or not, and aim to get packages out the same or next business day.

    We use peanuts, bubble wrap, packing paper...whatever it takes to ensure your item arrives in the condition that it was sent. We have no control over how a package is handled once it leaves our hands, but we can certainly prepare it for its journey to your doorstep.

    Can I have my order shipped to an alternate address?

    You sure can! We provide this service as a courtesy to our customers, but do require that PayPal and Etsy invoices show the shipping address. This is for our own protection and our ability to serve you in a timely manner in case a problem arises during shipment.

    Both PayPal and Etsy provide the option to add alternate shipping addresses within your account settings. If you need assistance, feel free to contact Nicole for detailed instructions.

    What if I have a question, comment or concern? How may I contact you?

    We aim to provide detailed item descriptions and policies so customers can make a fully informed decision prior to purchase. So, if we have overlooked something, please do not hesitate to ask via Etsy's messaging system or by calling Nicole toll-free at (866) 548-2064.

    Our business hours are Mon-Fri, 10a-6p, and Sat, 10a-2p (Central). We typically respond to emails within 24 hours or less and, if Nicole happens to be unavailable by phone, you can leave a detailed message and she will get back to you at the earliest possibility.