Purpleluggage's Shop Policies
Welcome to our store. We make all the items here ourselves with love and care, in the hopes that they may bring a smile to people's faces. We hope you find something you like.
Requests for customized items are very welcome.
Please read Shop Policies before making a purchase
Only payments made through Paypal are accepted.
Credit card payments may also be directed through my Paypal account. Here is a helpful link:
Packages will be shipped through regular mail 3 working days after payment has been made. Delivery may take 2-4 weeks, depending on local posts.
All items are securely packed to ensure that they arrive in good condition.
Express mail is also an option if you wish your items to arrive sooner. Please convo us regarding this, as sending through express mail requires a different shipping rate.
Refunds and Exchanges
All care will be put in packing your items so they may reach you in good condition. However, we will no longer be responsible for lost packages, or those damaged during transit.
If you have issues with our products, please feel free to send me a message. It is our goal to always make sure that our clients be happy with their purchase.
Additional Policies and FAQs
We try to convey the dimensions, materials and the feel of each item to give you a better idea of each piece. If you have questions or clarifications, please email us, we'd like to hear from you.
Last Updated February 13, 2012