Leivora

This Privacy Policy describes how I, Marina Pitillo, owner of Leivora, collect, use, and share your personal information when you purchase from or contact me through Etsy.

Information I Collect

To fulfill your order, you provide Etsy with certain information, such as your name, email address, shipping address, payment information, and details about the product you are purchasing. Etsy shares with me the information necessary to process and fulfill your order.

I may also receive additional information if you contact me directly through Etsy Messages.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

* As needed to provide my services, such as fulfilling your order, resolving disputes, and providing customer support.
* When necessary to comply with legal obligations, including tax, accounting, and recordkeeping requirements.
* When necessary for the purposes of my legitimate interests, provided those interests are not overridden by your rights or interests. These legitimate interests include improving customer service, managing my shop, and ensuring the successful operation of my business.

Information Sharing and Disclosure

Customer information is important to my business. I share your personal information only for limited reasons and in limited circumstances, including:

Etsy
I share information with Etsy as necessary to provide my services and comply with my obligations under Etsy’s Seller Policy and Terms of Use.

Production Partners
I work with trusted production partners, including Printify, to manufacture and ship my products. I share only the information necessary for them to produce and deliver your order, such as your name, shipping address, and order details.

Service Providers
I may use trusted third-party service providers to help operate my business, such as payment processors or shipping services made available through Etsy. These providers receive only the information necessary to perform their services.

Legal Requirements
I may collect, use, retain, and share your information if I have a good-faith belief that it is reasonably necessary to respond to legal process or government requests, enforce my agreements, investigate fraud or security concerns, or protect the rights, property, or safety of my customers or others.

Data Retention

I do not maintain a separate customer database outside of Etsy and my production partners.

I retain access to order information only as long as necessary to fulfill my legal, tax, accounting, and business obligations, or as otherwise required through Etsy’s platform.

Transfers of Personal Information Outside the EU

If I transfer personal information outside the European Union, I rely on Etsy’s infrastructure and my production partners to provide appropriate safeguards for those transfers, including standard contractual protections where applicable.

Your Rights

If you reside in certain jurisdictions, including the European Union, you may have rights relating to your personal information, including:

* Access to the personal information I hold about you.
* Requesting that your information be corrected, updated, or deleted where applicable.
* Objecting to or restricting certain processing of your information.
* Receiving a copy of your personal information in a portable format where applicable.

If you wish to exercise any of these rights, please contact me through Etsy Messages.

Contact

For purposes of EU data protection law, I, Marina Pitillo, am the data controller of your personal information as it relates to my Etsy shop, Leivora.

If you have questions or concerns, you may contact me through Etsy Messages.