QBArts

Carvings in Wood, Stone and Leather.

Parksville, Canada · 4 Sales

QBArts

Carvings in Wood, Stone and Leather.

Parksville, Canada 4 Sales On Etsy since 2011

0 out of 5 stars
(1)

Announcement   Welcome to Jai and Val Kealy's Shop!
We design whales, birds, bowls, vases and other things that spark our imagination out of wood, stone, and leather. We are glad you came to visit our shop. If you would like something custom made please let us know.

Announcement
Last updated on Mar 24, 2016

Welcome to Jai and Val Kealy's Shop!
We design whales, birds, bowls, vases and other things that spark our imagination out of wood, stone, and leather. We are glad you came to visit our shop. If you would like something custom made please let us know.

Val and Jai Kealy

Contact shop owner

Val and Jai Kealy

Reviews

No reviews in the last year

Anonymous on Aug 9, 2013

5 out of 5 stars

The eagle plaque arrived a few days ago and it is even lovelier than I had expected. The copper eye is a special touch to this hand-carved and painted eagle. I am thrilled with this purchase - it is a very special piece of art. Shipping was done very professionally, all papers and signatures were in place, and there was no problem shipping from Canada to the US. Many thanks!

Shop policies

Last updated on June 10, 2016
We are glad you came to visit and hope you stop by again. We are always evolving in different directions so you never know what we'll do next. Our passion is for wood and stone and making it flow together with a variety of other materials such as leather, and glass. We use a food-safe finish on all bowls that might be used for food. Care varies for each piece so an instruction card is included when sent.

Accepted payment methods

Payment
We accept payment via PayPal only. You can pay through PayPal with most major credit cards without having a PayPal account. Just go to the PayPal account and follow instructions there.

If Payment has not been received within 5 business days then we will try to contact you by e-mail. If we cannot contact you we will have to cancel your order and re-list the item for sale.
Shipping
We package items with tissue, bubble wrap and shipping peanuts in a clean box. We reuse boxes if we can as we like to be green but if you request a new box we can do that for you.

Item will be shipped within 2 days of payment being received in our account from PayPal unless there is a weekend or a national holiday. I will ship your order to the PayPal address you have listed on the Transaction Details page please make sure the address is accurate. If it is not the correct address and the item is returned to us then you will be responsible for any shipping amounts we have to pay for the mistake.

As soon as the item is shipped we will send you an e-mail to confirm and give an estimated time of arrival. If you do not receive the item by the estimated time of arrival please contact us and we will contact the shipper to see if there was a delay or start a trace.

We do not gift wrap or send to someone other than the person ordering the item as the item needs to be signed for and we need to know within 2 days whether the item has been damaged during shipping so we can contact the shipper. If the item is damaged let us know and we will contact the shipper and start the insurance claim and you will receive a refund as we receive payment by the shipper's insurance. We have found that Canada Post gives great insurance coverage and is very fast at giving a refund for the item and postage.

Orders are shipped using Canada Post. If you want the item sent by express post please let me know when ordering but it does increase the shipping amount charged. All orders are insured and need to be signed for when received. This is for both your protection and ours. You are responsible for paying all shipping fees including insurance. If you wish the item to be shipped faster and pay the difference then please let us know when ordering.

INTERNATIONAL CUSTOMERS: Q.B. Arts is not responsible for custom duties or import tariffs, taxes, fees or delays caused by customs. Please contact your local customs agency to receive info on additional charges your country may have when the package reaches you (it varies from country to country). Q.B. Arts is not responsible for delay in delivery. THE PRICE QUOTED, IS THE LOWEST RATE THAT MAY TAKE UP TO MONTHS TO BE RECEIVED, WE ARE NOT RESPON-SIBLE FOR HOW LONG IT TAKES. FOR EXPRESS MAIL, WHICH TAKES APPROX. 5 BUSINESS DAYS, CONTACT US FOR A QUOTE. Please let us know at time of purchase of your shipping preference.
Refunds and Exchanges
Returns and exchanges are processed on a case-by-case-basis.

If the item arrives damaged, please tell us within 48 hours of receiving the item. We will require you take a picture for insurance purposes. If the item needs to be returned then it must be repackaged in a similar manner as it was received. You can use the original packaging if at all possible.

Custom Orders are not returnable or refundable.

International Orders: Returns will not be accepted due to customs fees, taxes and duties.
Additional policies and FAQs
Please note every computer monitor displays colors differently; monitor color, contrast and brightness settings of individual computers vary. The true color of the artwork you receive may vary from the color on your computer.

Custom orders: We do make custom orders. We require payment in full before we begin the order, which is not refundable, and the amount of time for completion depends on the piece requested. Please be aware of our style when ordering. We create in our style with some ideas from you. It might not match what is in your head.

It may take me a few days, but I always leave feedback for my transactions. Please leave feedback for me too. It helps to know if we are doing something right.