QZcookies

Custom Decorated Sugar Cookies and Homemade Cookies From Phoenix, AZ

Phoenix, Arizona · 98 Sales

QZcookies

Custom Decorated Sugar Cookies and Homemade Cookies From Phoenix, AZ

Phoenix, Arizona 98 Sales On Etsy since 2014

5 out of 5 stars
(25)

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Susie Gatterdam

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Susie Gatterdam

Reviews

Average item review
5 out of 5 stars
(25)
Jennifer Chen

Jennifer Chen on Jun 7, 2016

5 out of 5 stars

These also ordered these cookies to have two varieties. These were also absolutely beautiful for my daughter's 7 year old birthday party. Each one was securely wrapped in bubble wrap to protect from breakage. It was just perfect. Will definitely order again and again!

Jennifer Chen

Jennifer Chen on Jun 7, 2016

5 out of 5 stars

These were absolutely beautiful cookies for my daughter's 7 year old birthday party. Each one was securely wrapped in bubble wrap to protect from breakage. It was just perfect. Will definitely order again and again!

View all 25 reviews

About

QZ Cookies - More Than a Hobby

Hello, my name is Susie, and I am the cookie maker :)

I first started decorating cookies in 2011, when I saw beautiful decorated sugar cookies online. I was intrigued, and went out right away to purchase all the materials I needed to start this new hobby. As with a lot of my other interests, I figured this would pass and I would find something different to move on to. And I did...for a little while.

I rediscovered cookie decorating after I had my daughter in late 2012. At the time, I wanted to find something fun and interesting to do while I adjusted to life as a stay-at-home mom. I was also going through some personal issues and needed a healthy outlet. After trying out different things, I gave cookie decorating another try, and I was hooked! It quickly became more than a hobby.

It took me more than a year to reach the point where I was comfortable enough to give my cookies to people outside of family and friends. Through much trial and error with recipes, packaging, shipping, and self confidence, I finally opened my Etsy shop in June of 2014, and I couldn't be happier!

The name came from a nickname I've had for a while. I would go by "Susie QZ" instead of "Susie Q." QZ Cookies just seemed like the perfect fit!

I take great care with every order I receive, and I am reminded of why I chose this wonderful hobby and how fulfilled it makes me feel. I love it!

So there's my cookie story! Thanks for reading, and I hope it gives you a little insight into what QZ Cookies is all about :)

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Shop members

  • Susie Gatterdam

    Owner

    My name is Susie. I currently reside in Glendale, AZ with my 3-year-old daughter, husband, and three crazy black labs. I love costume designing, cosplaying, sewing, crafting, and of course cookie decorating!

  • Jessica

    Assistant

    Hi, my name is Jessica. I was born and raised in Az. I help out wherever needed in the cookie business. I love spending time with my daughter, watching her grow and learn.

Shop policies

Last updated on April 16, 2016
Hello and welcome to the QZ Cookies Etsy page! My name is Susie, and I am the cookie maker.

QZ Cookies is based in Phoenix, AZ, but we ship cookies, too! All of my cookies are made-to-order, with no pre-made or frozen dough or icing. Everything is handmade, from scratch, with love and care.

If you have any questions about any of my cookies, or if you'd like to order something custom, please do not hesitate to contact me. I would be more than happy to help you in any way I can!

Thanks for looking, I hope to hear from you soon! :)

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
We accept all major payment methods, including PayPal and debit/credit cards.
Shipping
I ship USPS Priority Mail, which usually takes 2-3 days to ship (although I cannot guarantee it!).

Depending on which cookies you order, they can take anywhere from 1-7 days to prepare, and that doesn't include the shipping time, which can be anywhere from 1-3 days. This means that it is possible your cookies will not reach you until almost 2 weeks after you order, so please plan accordingly.

Shipping for decorated sugar cookies: cookies are packaged in their own plastic baggie, and then individually wrapped in bubble wrap. The cookies are then placed in a baker's box, which is placed in a bigger box with padding all around.

Shipping for all other cookies: the cookies are wrapped together in plastic treat baggies and sealed with twist ties. They are then placed in a padded baker's box which is placed in a padded bigger box.

I take EXTREME care and caution when packaging the cookies, but once the box is out of my hands, I am no longer responsible or in control of what happens on behalf of USPS.

To be on the super safe side, you may order a few more cookies on the off chance breakage occurs. It's always better to be safe than sorry.
Refunds and Exchanges
Unfortunately, QZ Cookies cannot accept any returns or exchanges, and we cannot offer any refunds. Because the product you are purchasing is edible and perishable, all sales are final. Any breakage or mishandling on USPS's part is something I have no control over, however, you are more than welcome to report any claims to USPS should your package arrive obviously mishandled.
Additional policies and FAQs
Every cookie is handmade, so your cookies may not look 100% exactly like the picture, or like every other cookie in the box, but they will still look good (and taste even better)!

QZ Cookies is slightly different in that, for decorated sugar cookies, I use a corn syrup based icing as opposed to royal icing, ensuring the absolute best (and sweetest!) taste possible for your cookies.

My cookie making process can take anywhere from 1-7 days. Depending on the cookies, I may be able to rush orders for an extra fee.

If you would like a custom order, feel free to contact me! I'd love to collaborate with you and provide you with something unique and special, just for your event.

FOOD ALLERGY ALERT! I may not use a common allergen in my cookies, but they are made in a kitchen where common allergens are present. Allergens include: wheat, dairy, eggs, milk, soy, peanuts, tree nuts and more.

For any other questions, comments, or concerns, my inbox is always open. I look forward to hearing from you! : )