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QraftedByQueannah's Shop Announcement

Welcome to my shop! I hope you enjoy my products as much as I enjoy making them. Please let me know if I can help you with anything.


QraftedByQueannah's Shop Policies

Welcome

Thank you so much for visiting my shop. I hope you enjoy the items I have crafted. If you don't see exactly what you want or have an idea for something else, please let me know. I would be more than happy to create something special for you and make a private listing for your item.

Here are just a few alternate options I offer:
Different Lego brick/plate style
Different color(s): team colors are popular options
Different hardware style: Perhaps instead of post earrings you would prefer dangles, or would rather have the pendant without the necklace.
Bulk orders: Perhaps you would like a lager quantity than is offered on the listing.

Payment

I only accept payments via PayPal at this time.

Items will only be shipped after cleared payment is received.

Shipping

Shipping Carrier:
USPS First Class Mail.
Delivery is usually 3-5 days for Domestic orders and 1-2 weeks for International orders.

All Domestic orders include Delivery Confirmation. If you would like the tracking number please let me know and I will email that to you.

Shipping Time Frame:
Most orders (except custom orders) will be shipped same day if received by 4 PM Eastern Standard Time (EST) Monday - Friday. If the order is received after 4 PM EST it will be shipped the following day. I can not guarantee that orders placed after 4 PM EST on Friday or Saturday before 4 PM EST will be shipped on Saturday. They will be shipped Monday at the latest.

Packaging:
I use new and recycled packing materials.

International Orders:
My local post office only accepts online customs forms. This form requires a phone number for both parties. Please include your phone number when placing your order.

Please understand that I am a stay at home wife and mother sometimes delays are unavoidable. If there is a hold time due to availability, special order or another reason I will send a message letting you know.

Refunds and Exchanges

No returns will be accepted for earrings or hair accessories for hygienic reasons.
Seasonal/Holiday items can not be returned.

Other items can be returned within 7 days of receiving the items.
Shipping will not be refunded.
Buyer must pay return shipping and must include Delivery Confirmation.
All returns must be postmarked no later than 7 days after the Deliver Confirmation I used says it was delivered to you.

If you have any questions, please feel free to ask.

Last Updated November 13, 2012