Wedding Dress Hangers & Must Have Bridal Accesories
QualityBridalHangers' Shop Policies
Welcome to Quality Bridal Hangers!
Paypal, Credit Card or Etsy Gift Cards accepted.
Quality Bridal Hangers ships all items first class via air mail through Canada Post/USPS.
Shipping within Canada includes tracking and insurance and will take approx 3-4 weeks to arrive, depending on location.
Rush orders are available by request (additional costs may apply) .
US/International orders ~ Tracking is not included on regular shipped orders to US/International destinations and arrival time is approx 4-5 weeks, depending on location. This is the most economical choice. If you require your order in less than 5 weeks, please email me prior to ordering to request expedited shipping which includes tracking and insurance (Additional costs range from $4-$30) depending on location, quantity and urgency). As well, if your item is lost or damaged, refunds will only be given if tracking/insurance is included with your order.
Quality Bridal Hangers is not responsible if your order is held by customs. Unfortunately this is out of our control. Tracking information can tend to speed up any delays that may occur, it is recommended you upgrade your shipping if you like the ability to track your item online and avoid longer delays at the border.
Tracking is available for an extra charge (prices vary as per location and urgency), please email me if you would like to add online tracking to your order.
Overseas orders, please send me an email me for quote and timeline.
If you have any questions at all, please contact me through Etsy, I am convo friendly and always here to help with any concerns you may have - Messages are returned with a couple of hours Mon-Fri - Sat & Sun with 24 hrs.
Thank You :)
Refunds and Exchanges
As most of my items are custom made and personalized, refunds are only given on a case by case bases and if I am contacted within 5 business days of receiving your item. Lost or damaged items will only be refunded if tracking/insurance is included with your order.
Additional Policies and FAQs
All items ship from New Brunswick, Canada. With all deliveries, there is a slight chance of delay in delivery due to custom/border & weather delays. I will investigate the situation on your behalf, but Quality Bridal Hangers is not responsible for these types of delays, thank you for your understanding.
Last Updated February 11, 2015